Here Are Some FAQs In Regards To Our Return Policy:
- How Do I Make A Return? Easy: Please make sure to contact us with email at first, our email address is server@alipearlhair.com and let us know your order number. ...
- What Is The Return Period? We will provide a refund period on unopened hair within 15 days of the date that you receive your hair.
- Do I Have To Pay For The Shipping Of My Return? ...
Full Answer
NOTE
When refunding an item, “Insurance for lost” covers the subtotal of the item, but shipping costs, taxes are not included. We also do not pay custom/duty fees.
Delivered But Missing Package
At our discretion, we requires PACKAGE INVESTIGATE CASE NUMBER from the carrier, and a Police Report when the customer’s package is marked as delivered but can’t find it.
When And How Do I Contact The Shipping Carrier?
There may be situations in which you will be directed to the shipping carrier for further assistance.
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Return Policy
- At Alipearl Hair we maintain a very high level of quality assurance. Every bundle of hair goes through a vigorous process to make sure you are receiving the best quality product possible. All hair orders are thoroughly inspected before shipping. It is our primary focus to make sure you are completely satisfied. Due to the nature of our products, al...
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