What is a return policy?
Return policies are the rules a retailer creates to manage how customers return and exchange unwanted merchandise they purchased. A return policy tells customers what items can be returned and for what reasons, and the timeframe over which returns are accepted.
What should be included in a return and refund policy?
A return and refund policy is an agreement between customers and your business regarding returns and refunds. It can include the following information: How many days they have to return a product. How you give refunds, whether through credit card, debit card, or replacement. Who pays the shipping charges for returns.
What is a return merchandise system?
A return merchandise system helps you handle returns for your customers. It lets customers initiate a return, receive a pre-paid label with an RMA number, and ship the return without taking up your time.
How do I start a return policy on my website?
You can also start a return with one click. If the return policy is clearly outlined on your website so it can’t be missed by customers, the right expectations will be set before the purchase is made. There will likely be some customers who are unsatisfied with your store's policy, but hiding the policy in fine print only leads to a lack of trust.
Is wayfair part of AllModern?
Wayfair's brand and its “brands” Wayfair is not only Wayfair.com. It also owns Joss & Main, AllModern, Perigold, and Birch Lane.
Is AllModern a good company?
Allmodern has a consumer rating of 1.15 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Allmodern most frequently mention customer service and free shipping problems. Allmodern ranks 401st among Furniture sites.
How long does AllModern take to ship?
1 to 3 weeksAllmodern offers free in-home shipping to the United States and Canada, and delivery takes 1 to 3 weeks.
Is all modern Canadian?
Does AllModern Ship To Canada? No, AllModern does not ship to Canada, but I've designed a process for getting any AllModern order shipped to Canada with zero headaches. It involves using a package forwarder: a warehouse in the United States that will accept your AllModern order and forward it on to you in Canada.
Who is AllModern?
AllModern is dedicated to bringing you the best in modern design. Since 2006, we've honored our mission of making contemporary furniture accessible to everyone, on every budget. Our comprehensive collection of modern furniture offers everything you need to refresh a room or completely remodel your home.
Is wayfair a legit site?
Is Wayfair legit? Yes, Wayfair is a legitimate company with safe practices surrounding shopping, shipping and consumer privacy. Wayfair provides customers with a one-stop shopping experience that lets you purchase home goods, furniture and appliances from one site.
Does AllModern have free returns?
If an item is returned to AllModern in new condition and in its original packaging within 30 days of delivery, you will receive a refund back to the original form of payment, minus the shipping costs.
Does Wayfair have free returns?
If you're not in love within 100 nights, you can arrange a free return or exchange it for a different one. The return or exchange option only applies once per order. This excludes Mattress Toppers, Crib Mattresses, Air Mattresses, and Open Box Mattresses.
Does West Elm have customer reviews?
When it comes to customer experience, West Elm shoppers usually enjoy the modern and thoughtfully designed pieces that are available to them. Even so, there has been some mixed feedback from shoppers regarding issues with delivery and the perceived quality of their items in some instances.
Are Overstock and wayfair the same company?
Overstock.com has a neutral social sentiment, when analyzing social media channels and online mentions. Their current market cap is $3.27B. Wayfair's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Wayfair....Overstock.com vs Wayfair.27%Promoters6%Passive67%Detractors
Can I use my wayfair credit card at AllModern?
1. There are two versions of the Wayfair Credit Card. There's a basic Wayfair Credit Card that can be used only for purchases on the Wayfair family of retail sites, including its flagship Wayfair site, as well as Joss & Main, AllModern, Birch Lane and Perigold.
Does Joss and Main charge in Canadian dollars?
This post lays out a dead-simple process for getting your order from Joss & Main—or any other retailer that doesn't ship to Canada—shipped right to your doorstep in Canada with zero trouble and minimal fees....The Costs (Customs & Duties)Item CategoryCustoms DutyElectronics0%Toys8%Jewelry8%Home Appliances8%2 more rows•Sep 9, 2021
Does Wayfair Germany ship to Netherlands?
Your Wayfair purchases delivered to your door in the Netherlands by ColisExpat.
Does Overstock Com ship to Alaska?
We offer shipping to Alaska, Hawaii and Puerto Rico on most items weighing 150 pounds or less. Due to carrier restrictions, some items cannot be shipped to Alaska and Hawaii.
Does Wayfair ship to Portugal?
Order from any website, we will take care of the delivery of your parcel. You live in Portugal, in the north in Porto, in the center in Lisbon, in the south in the Algarve or in one of the two autonomous provinces of the Azores or Madeira.
Is a return a refund?
No. A return is when a customer sends an item back to your store or warehouse. They usually have to return an item before they get a refund. A refu...
What is a return and refund policy?
A return and refund policy is an agreement between customers and your business regarding returns and refunds. It can include the following informat...
Are refunds legally required?
Depending on your country and state laws, you can technically have a no refund, no return policy. But a no return policy can make customers distrus...
How do I make a return policy?
Create a return policy that builds trust with customers. Be clear and concise when writing your return policy. Don't demand things from your custom...
How Will My Order Ship?
For information regarding your shipping and delivery options, click here .
Pre-Order
You can view the estimated delivery dates for products by clicking on the “Shipping & Returns” tab on the product page.
Post-Order
For up-to-date order status, click on the “ Track Packages ” link in the My Orders section on the Welcome page on My Account. We’ll send you a shipment confirmation email with tracking information as soon as your items leave the warehouse.
Free Shipping?
Items marked Free Shipping! on the product page will ship for free! In order to keep your costs down and our pricing simple, we either provide free shipping or, in certain cases, charge shipping per item.
Shipping to Multiple Addresses
We want to save you time, so we offer you the ability to send products to more than one address within one order.
Is a web order refundable?
During this unprecedented time, in order to ensure the fastest and most reliable delivery times, web orders are non-refundable and non-changeable because we must secure stock immediately with suppliers in order to have a chance to fill your order. Thank you for your understanding.
Can Modern Shop refund?
The Modern Shop reserves the right to refuse or issue a refund/ replacement item in the event that the item is found to have suffered damage after delivery or has been misused or used other than in accordance with the instructions or if the problem is due to normal wear and tear. Defective Merchandise.
What is a return policy?
Return policies are the rules a retailer creates to manage how customers return and exchange unwanted merchandise they purchased. A return policy tells customers what items can be returned and for what reasons, and the timeframe over which returns are accepted.
Why do we need a return and exchange policy?
Just like having a formal return and exchange policy will help eliminate some of the hours spent on customer service, using the right services for processing returns and exchanges will save you both time and money on the shipping and fulfillment and operations sides.
What is the difference between returns and exchanges?
When a customer returns a product for a refund, the business usually loses money on the customer acquisition and return shipping costs, plus it needs to refund the customer any profit made on the original order.
How to encourage exchanges over returns?
A common way to encourage exchanges over returns is by only offering to cover the cost of return shipping if the customer chooses to exchange the product. When presented with the three options above, the choice to get a store credit or new product may be more appealing to those who have not fully sworn off your brand.
What does it mean to return something in ecommerce?
In ecommerce, the customer usually decides independently if they want a return (which signifies a refund ) or an exchange (usually for a gift card or a replacement product of equal value).
What is returnly app?
Returnly is one of the larger self-service returns providers for ecommerce stores. The app provides online stores with their own customizable “Returns Center,” which customers can sign into using their order number or email address to access their past purchases and select items they wish to return.
When a customer chooses to return a product for a refund or exchange, one risk a company often
When a customer chooses to return a product for a refund or exchange, one risk a company often takes on is whether or not it will be able to resell the item.
How long does it take to return a Modern Place home?
MODERN PLACE HOME GOODS LLC will happily accept returns due to change of mind as long as a request to return is received by us within 15 days of receipt of item and are returned to us in original packaging, unused and in resellable condition.
How long does a return policy last on Amazon?
Our policy lasts 30 days. If 30 days have gone by since your product arrival, unfortunately we can’t offer you a refund or exchange, only offer service for warranty claims.#N#To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. You must pay for return shipping if you are not willing to accept extra items (such as missing parts) or live outside of the contiguous US. In the case the item is completely defective, we will cover all costs. Wrong measurements and uninformed buys are not considered defective.
How to contact 2Modern customer care?
If damage is visible, reject the shipment, be sure the driver notes the damage and contact 2Modern Customer Care at (888) 222-4410 as soon as possible.
How long does it take to get a refund from a credit card?
Credit card orders will receive refunds in the form of a credit to your credit card. Orders paid by check will receive a check. Please allow 2 weeks after your order has been received for processing. You will be refunded the full purchase price, including tax, less shipping.
Can 2Modern repair a product?
Do not try to repair any product unless directed in writing by 2Modern or the manufacturer. 2Modern will not be responsible for any delays in your project or labor costs due to any defective or damaged products or delays in receiving a product.
How long does it take to return a product from Amazon?
If you are not completely satisfied with your purchase, please contact us to return or exchange your item (s) within 30 days of the delivery date, with proof of purchase.
How long does it take to return a mattress?
Unopened mattresses and foundations in vendor packaging can be returned within 30 days of the delivery date, with proof of purchase. The delivery fee is non-refundable. Mattresses and foundations cannot be returned or exchanged once vendor packaging is removed.
What happens when you ship a RH order?
For the balance due, you may see an authorization or pending charge on your credit/debit card. When your order ships, the balance due will be charged to your card. See the RH Terms of Use for additional terms that apply to your order. You can also visit My Account for order updates and billing information.
Can special orders be cancelled?
Special orders begin production immediately upon order placement and are built to your specifications. As a result, the item (s) cannot be cancelled, changed, returned or refunded at any time. A non-refundable 50% deposit will be charged when you place your order.
Can I return furniture to a gallery?
Unfortunately, galleries cannot accept returns of furniture or other large items. Upon return, your item will be inspected and exchanges, credits or refunds will be issued for the purchase price. Any taxes charged will be refunded in accordance with applicable laws.
Can I cancel a special order before shipping?
For all orders that are canceled prior to items shipping, no delivery fee will be charged. For special order items, a non-refundable 50% deposit will be taken when the order is placed. If you choose to cancel your special order item (s) prior to delivery, your 50% deposit will not be refunded.
Is RH delivery fee refundable?
Delivery fees are non-refundable with the exception of manufacturer defects or transit damage. RH reserves the right to refuse returns or exchanges of items that are not in as-new condition due to damage or misuse by the client.
