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How do I exchange Ariat?
ReturnsGet Organized. Return items should be unworn, and still have their tags and original packaging. You may return your order within 90 days from the receipt of order.Return Request/Exchange. Request a return/exchange here.What's Next.Questions? Contact us at: 877-702-7428 or workinfo@ariat.com.
Does Ariat have a comfort guarantee?
Warranty on www.ariat.com At Ariat we guarantee all our products to be free of defects and we firmly stand behind everything we offer our customers.
Does Ariat have a warranty on their jeans?
Warranty. Every Ariat product comes with a one year warranty. Ariat guarantees all of its products to be free from defects in materials and workmanship; we firmly stand behind everything we produce.
How do I cancel my Ariat order?
Our customer service team can be reached at 1-800-899-8141, or by e-mail at info@ariat.com info@ariat.com Please note: Customer Service calls are offered in English only. Please submit inquiries in Spanish via e-mail.
Does Ariat have free returns?
Now offering free returns ($6.00 value) on all orders!
Is Ariat a Mexican company?
Ariat International is an American footwear, apparel and accessories brand for equestrian sports, work industries and other outdoor activities, located in Union City, California.
Do Ariat pants shrink?
Great work pants, however I'll echo another review in that they shrink quite a bit (inseam). Also I would go two waist sizes lower, however the waist doesn't seem to shrink as much. And this is in a cold water wash and low, low heat for dry.
How long is a lifetime warranty?
A lifetime warranty can mean the life of the product; once a manufacturer stops making replacement parts, the warranty ends. It can also mean as long as a company is in business, or as long as you are the first owner.
What is Ariat free gift?
Receive a FREE Jute Bag, Water Bottle OR Socks with all full price Ariat footwear and chap purchases. Subject to availability dependant on what stock is available at the time.
Does Ariat run true to size?
Ariat boots tend to run a bit larger than other boots. A good rule of thumb when fitting Ariat boots is that you should order a half-size smaller than your street shoe size. The size charts reflect this recommendation, and people generally agree that the suggested sizing is appropriate.
Do Ariat boots stretch out?
The best way to break in a pair of Ariat cowboy boots is to hold them over a pot of boiling water and allow steam to enter the shaft. Next, put the boots on and walk around. The steam relaxes the leather so you can slide your foot in, and the leather stretches and molds to your feet.
Is Ariat American made?
Ariat boots are made outside of the United States in either China or Mexico, except for a line called Two24.
What is Ariat free gift?
Receive a FREE Jute Bag, Water Bottle OR Socks with all full price Ariat footwear and chap purchases. Subject to availability dependant on what stock is available at the time.
Where are Ariat products made?
The majority of Ariat boots are manufactured in China or Mexico, along with some boots being produced in Vietnam and Italy. The Two24 line of men's Ariat boots is made in America.
How do you care for Ariat work boots?
0:001:05How To Care For Your Ariat Boots - YouTubeYouTubeStart of suggested clipEnd of suggested clipYou can also apply a leather conditioner. If the leather seems dry. Don't forget to brush out anyMoreYou can also apply a leather conditioner. If the leather seems dry. Don't forget to brush out any dirt or debris that may have gotten lodged in your zippers.
How do I contact Justin boots?
Contact Us If you purchased your product from a retailer: Please call (800) 548-1021. If you purchased your boots from our website: Please call (800) 550-7327 or e-mail us at CustomerService@Justinboots.com.
Create Returns Label
Return items should be unworn, and still have their tags and original packaging
Purchases from a retailer
If you have purchased a product from one our retailers (either store or online), you must return your product to the retailer. At this time, Ariat.com is unable to process any returns for purchases that originated elsewhere.
Return an Order
You must obtain and print a return label by accessing our returns portal aereturns.ariat.com and following the on screen steps. If you do not have access to a printer, please contact us at customer.care@ariat.com after you requested the return and we can post the label to you.
My item is damaged or defective
On the rare occasion that you receive a faulty product from us, we would love the opportunity to put it right.
Processing Your Refund
Please allow up to 10 working days from receipt by us for your funds to be back with you. A working day is any day other than a UK weekend or bank holiday. These refund times are dictated by the payment provider and are outside our control.
Items purchased from our retailers
If you have purchased items from one of our retailers (whether online or in store) and would like an exchange or refund, you will need to check the returns policy of the retailer you bought the item from and deal with them directly. Our customer care team is always available to you for general enquiries.
Lost your Return Label
A copy of your return label will be sent to you via email upon completing the return process at aereturns.ariat.com. Please get in touch with our Customer Care team on +44 (0)1367 242 818 or by emailing customer.care@ariat.com if you have any other questions.
What to do if your order arrives faulty?
If your order arrives faulty or damaged, or a fault appears in your product through normal wear, please contact us immediately. Your item may need to be returned and inspected. Some faults may need to be assessed by the manufacturer before a refund or replacement can be issued.
Is postage refundable?
Postage costs are non-refundable. Your refund will be for the value of the returned goods only. Clearly indicate your refund or exchange preference. In the case of an Exchange, include details of the replacement product, size and colour you would like us to send.
How to contact Ariat?
If you would like to establish an account with Ariat, please call our toll-free number at 1-800-899-8141. Please provide your name, address, and a phone number where an Ariat representative may contact you. I am a current Ariat retail partner.
What is a CAT rating?
What is a CAT? A CAT is a rating for FR workwear that indicates the level of protection the garment provides. There are five CATs ranging from 0-4, with a CAT of 0 representing the least protection, and a CAT of 4 representing the most protection.
