Items purchased in our retail stores cannot be returned to AshleyStewart.com and need to be returned to any local Ashley Stewart store. If you wish to return an online purchase to a store, please bring with you a copy of your invoice in order to receive the correct refund.
Full Answer
Can I return items purchased online to an Ashley Stewart store?
Items purchased in our retail stores cannot be returned to AshleyStewart.com and need to be returned to any local Ashley Stewart store. If you wish to return an online purchase to a store, please bring with you a copy of your invoice in order to receive the correct refund.
What is Ashley Furniture return policy?
In case it got damaged in shipping and you wish to return it, call Ashley Furniture customer care within 72 hours after the delivery. Initiate a return according to their instructions, and you can expect a refund as soon as the goods arrive at the company’s warehouse.
How long does it take to get a refund from Ashley?
If you return your item online or via store, it can take up to 7-10 business days for the refund to be processed to your original form of payment. Ashley will issue a refund in the form of the original payment; if you use a credit card, you will get a refund in your credit card.
What forms of payment does Ashley Stewart accept?
We accept the Ashley Stewart Credit Card, Ashley Stewart gift cards, Visa, MasterCard, Discover, American Express, Apple Pay, Afterpay, and PayPal. We do not accept personal checks, money orders, cash, or cash-on-delivery (C.O.D.).
What's the return policy for Ashley Stewart?
Within 30 days of the date of purchase, we will gladly accept unworn merchandise with tags attached for an exchange or full refund of the purchase price in the original form of payment.
Can I return an unopened item without a receipt?
If you don't have a receipt, try to make the return within 30 days and the company may be able to find your purchase in its system if you used a debit or credit card for the transaction. You'll need to show ID to return items without a receipt.
How do I contact Ashley Stewart customer service?
Please call Customer Service at (844) 327-4539. Once the order has shipped, Customer Service may be able to make price adjustments.
Can you return something worn?
You can return a worn item if it is faulty... this is part of your statutory rights under the Consumer Rights Act (valid for items bought after October 2015). If your item is damaged but you don't have a receipt... you still have the rights under the Consumer Rights Act to either a repair, refund or replacement.
What to do if you want to return something without a receipt?
In case you don't have any evidence of purchase or you're over the store's time limit, say that the item you want to return was a gift....How To Return Something Without a ReceiptThe credit card you used to purchase the item.A bank statement showing the specific date of the purchase.The original packaging.
Can a store refuse to give a refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
What is the telephone number for Comenity bank?
1-800-201-4955Contact Customer Care We appreciate your patience. Call Customer Care at 1-800-201-4955 (TDD/TTY: 1-800-695-1788).
Does Ashley Stewart have a credit card?
The Ashley Stewart Credit Card provides an array of discounts and savings at all Ashley Stewart retailers and the process of applying could not be any easier. By completing a simple 10-minute web-application, you too can become an Ashley Stewart cardholder.
Is it illegal to buy clothes wear them and then return them?
The short answer is – yes, it is possible. So, here is the law, and how to stay out of trouble. The practice of buying clothing, wearing it once or twice and returning it to the store is called “wardrobing” and it costs stores almost $10 billion dollars a year.
Can you wear something once and return it?
We're talking about "wardrobing" which is where you buy an outfit, wear it, and then return it for a refund. Although not technically illegal, it is considered a form of “return fraud” by shops with staff being told to inspect items in case they've been worn.
What is considered return abuse?
Refund abuse (aka. returns abuse) occurs when a customer uses the returns policy of a merchant so much that it becomes unprofitable. Customers may also abuse refunds by faking returns/receipts, or reselling merchandise.
Can you return something without a receipt UK?
Can I return something without a receipt? Whilst there is no legal obligation for a retailer to refund a purchase without proof of purchase, most will allow an exchange or credit note, so it's always worth asking.
Can stores look up receipts?
Some companies offer the option to have receipts sent via email. The best way to obtain a receipt if you lost the original copy is to return to the place of purchase. Some stores can look up a previous purchase and print a new receipt for you if you used a credit card, debit card or personal check.
Can you get a refund without a receipt at Walmart?
Return in-store items without a receipt. If you don't have your receipt, show us your valid, government-issued photo ID. If your ID information matches with the one stored in our secure database, your return will be accepted.
Can I return an item without a receipt at Target?
If you don't have the proof of purchase (examples include receipts, digital barcodes, packing slips), you may receive a refund in the form of a merchandise return card. When returning an item purchased from a Target Plus™ Partner, you must provide the proof of purchase.
How long do you have to return an item after delivery?
You have 72 hours after a Home Delivery of an online order to report if an item is delivered damaged, defective or if you are unhappy with it in any way. Call the phone number on your emailed order confirmation and we will work with you to repair, replace or pick up the item for a return.
Can I return a mattress that is damaged?
Mattresses and Foundations may only be returned if delivered damaged or later found to be defective. If your mattress or foundation is delivered damaged, contact the customer service number listed in your emailed order confirmation for assistance within 72 hours of delivery.
Is shipping and handling nonrefundable?
With the exception of damaged or defective merchandise, shipping, delivery, and handling charges are nonrefundable, and return shipping or pickup fees may apply. Most refunds or credits are based on the payment method used at the time of purchase.
The Ashley Return Policy Clarified
According to the Ashley Furniture return policy, you must have a receipt to return your item, and you will receive a full refund if the products:
How To Return Items Purchased Online
When making an order on the Ashley Furniture HomeStore website, you were offered two types of delivery:
How To Return Items Purchased in Store
If you purchased an item in one of the Ashley Furniture stores, check the terms and conditions that are usually located on the back of your receipt or contact the store where you made the purchase. You can find the phone numbers of all stores through the Ashley Furniture store locator.
What Are the Ashley Furniture Refund and Exchange Policies?
The company will issue a refund to the original method of payment 7–10 days after receiving the returned item. You will get a refund for the full price of the item, including taxes (in compliance with state law). Shipping, delivery, and handling charges are refundable only in case you return damaged or defective merchandise.
Common Ashley Furniture Return Policy Complaints
A lot of people have complaints about the Ashley return policy. In most cases, people were sent wrong, low-quality, or damaged items. Communication with customer service doesn’t solve any of the customers’ issues, and the return process is painfully slow. In some cases, the company even refused to exchange or accept damaged pieces of furniture.
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How long does it take to return an Ashley furniture?
As per the Ashley Furniture return policy, you can return your product within 30 days from purchase. Opened or used product is not returnable. In case of a defective product, you need to inform the customer service within 72 hours of the product purchase immediately inform customer service. Returns are not excepted by the company after 30 days.
How long does it take for Ashley Furniture to refund?
If you return your item online or via store, it can take up to 7-10 business days for the refund to be processed to your original form of payment. Type of payment.
How long does it take for Ashley to refund a credit card?
7-10 days. Ashley will issue a refund in the form of the original payment; if you use a credit card, you will get a refund in your credit card. Shipping and handling costs are not refundable. Cash. 7-10 days. Will be refunded via cash, only if accompanied with the receipt. PayPal. 7-10 days. PayPal account.
How long does it take to get a refund for a return?
Any return without a receipt or packing slip or after 180 days of purchase, the refund you will get will be the lowest sale price offered in the last 60 days.
How to return a target product?
When you know your target store to return your product, pack your product in the original packing. Accompany your product with an original slip. Store personnel will help you in processing your return. Your refund will be immediately processed to your original form of payment.
Where is Ashley Furniture located?
Ashley Furniture Industries, Inc. is an American home furnishings manufacturer and retailer, headquartered in Arcadia, Wisconsin. Ashley Furniture operates 700 Ashley Furniture stores and also sells through independent channels. Have you purchased any furniture from the company but you are not satisfied with the furniture, ...
What to do before returning a product?
Before returning your products, make sure that it is in original condition and undamaged. Here are some easy steps to go through, if one wants to return the merchandise by paying a visit to the nearest store:
