What is Asics America's return policy for products purchased at another store?
ASICS is not able to accept return merchandise obtained from a retailer other than www.asics.com. To return products purchased at another store, please return the product to the retail location where it was purchased. ASICS America reserves the right to make adjustments to the return policy.
What is ASICs'return policy for change of mind returns?
If the product is returned due to change of mind and the product meets the policy criteria above for change of mind returns as determined by ASICS, you will receive a refund for this product. The shipping fee that you pay to return the change of mind Online Purchase is non-refundable.
Can I change the size or style of my ASICs order?
To change a size or style, the original item must be returned; then a new item purchased. All return requests must be approved by ASICS before they are returned (as per the Returns Process below). Returning an item or a size that you ordered but no longer want is a change of mind.
Where can I buy ASICs products in Australia?
ASICS Oceania Pty Ltd is the authorised distributor of ASICS product within Australia. We are not able to guarantee the authenticity or support warranties for products not distributed by us. For a list of authorised ASICS resellers in Australia, please visit our store locator .
Can you return Asics running shoes after wearing them?
Merchandise must be returned in its original condition within 90 days of purchase. Returns received after 90 days will not be accepted.
Do Asics have a warranty?
Warranty-Defective Product Claims ASICS provides a one-year warranty on any manufacturing defects for footwear and six months for apparel and accessories from the date of purchase that were purchased from ASICS or an ASICS authorized retailer.
How do I contact Asics?
(855) 233-3120Asics / Customer service
Can you return shoes you bought online to the store?
Most online stores will only accept returns of unused and unopened items. If it is clothing, you must keep the tags on the clothing in order to return the purchase. Follow website directions. Most online stores have step-by-step instructions for processing a return.
Are Asics returns free?
Products bought online from ASICS, ASICS Outlet and Onitsuka Tiger can be returned within 30 days from the day that you receive the order, provided it is in its original condition. Get a free 90-day trial period on your ASICS products as a OneASICS member, more details here.
How do I claim my Asics warranty?
Customer Service team to explain to the customer the lead time of 15 days for final approval. Customer Service team to mail the defect report format within 24 hrs of the defective receipt to ASICS HQ team.
Do ASICS run big or small?
Verdict: Asics runs about a full US size big in men's sizes and requires sizing down from most brands. Women's models run true to size or half-a-size big. To make things less complicated, we strongly advise measuring your foot length first.
How do you tell if my ASICS are fake?
7:3511:30Asics Gel Lyte V - Replica vs Authentic - Wht/Purple/Blk - YouTubeYouTubeStart of suggested clipEnd of suggested clipAgain the authentic being a lot slimmer. Or having a lot more slimmer of a silhouette just seemingMoreAgain the authentic being a lot slimmer. Or having a lot more slimmer of a silhouette just seeming less bulky overall. You can especially see it up in the top area of the shoe.
How do I fix my ASICS shoes?
1:102:23How to fix your shoes -Asics - YouTubeYouTubeStart of suggested clipEnd of suggested clipBut what I did is I used Gorilla Tape and what you want to do is you cut a very small piece ofMoreBut what I did is I used Gorilla Tape and what you want to do is you cut a very small piece of Gorilla Tape Oh probably about an inch maybe or so and you just cut it across.
Can I return shoes after wearing them for a day?
You can only return them for refund or exchange if they are unworn, in the original product packaging, and you have the receipt or invoice. While they say you can return items for any reason for up to 60 days, they can't appear to have been worn.
How do I return an online order?
Most businesses with an online store have a return policy in place....Read the store's return policy. Before you purchase anything, carefully read through the store's policy about how to return something you ordered online. ... Keep the original packaging. ... Take photos of any damage or defects. ... Start the return process ASAP.
What is a good reason to return an item?
The most common causes of purchase returns are unmet expectations, damaged or defective products, and incorrect fit. Any of these issues can be caused by failures on the merchant's part or by events the merchant had no control over.
How do I fix my Asics shoes?
1:102:23How to fix your shoes -Asics - YouTubeYouTubeStart of suggested clipEnd of suggested clipBut what I did is I used Gorilla Tape and what you want to do is you cut a very small piece ofMoreBut what I did is I used Gorilla Tape and what you want to do is you cut a very small piece of Gorilla Tape Oh probably about an inch maybe or so and you just cut it across.
What is an outsole guarantee?
Outsole Durability Guarantee Sole warranties are a one-time replacement. In the event the purchased shoe is no longer available, a shoe of equal or greater value within the same brand will be substituted.
Do tennis shoes have a warranty?
Many tennis shoe manufacturers offer six (6) month warranties on their shoes. If your tennis shoe soles are worn out, chances are you can have them replaced, within six months of purchase, by the manufacturer…for free!
How do you tell if my Asics are fake?
7:3511:30Asics Gel Lyte V - Replica vs Authentic - Wht/Purple/Blk - YouTubeYouTubeStart of suggested clipEnd of suggested clipAgain the authentic being a lot slimmer. Or having a lot more slimmer of a silhouette just seemingMoreAgain the authentic being a lot slimmer. Or having a lot more slimmer of a silhouette just seeming less bulky overall. You can especially see it up in the top area of the shoe.
How long does it take to get a refund from ASICS?
Merchandise purchased on asics.com may be returned for a refund within 30 days of the date of purchase if it meets the following conditions: Merchandise was purchased on asics.com. We do not accept returns from ASICS stores or other authorized retailers. Merchandise must be returned in its original condition within 30 days of purchase.
What time does ASICS open?
Our normal business hours are 10:00AM to 7:00PM EST, Monday thru Friday.
Can you return a purchase one get one promotion?
BUY 1, GET 1 PROMOTION RETURN POLICY. Both items, used in conjunction with each other to receive the BUY 1, GET 1 Promotion, must be returned in the same package to receive a refund. Refunds will not be given for returns with only one item.
The Key Features of the ASICS Return Policy
ASICS allows customers to return merchandise within 90 days of purchase. This policy works on both online and in-store purchases, and it was adjusted based on the COVID-19 restrictions.
How To Return an Item to ASICS on Your Own
To return an item by mail, you must first initiate a return request online. To do so:
Getting a Refund From ASICS
All refunds are issued to the original method of payment. If you are returning a gift item, the refund will be issued to the original purchaser.
Does ASICS Allow Exchanges?
ASICS does not allow exchanges. If you receive a wrong order or a product that is defective, you should return it and place a new order once you receive your refund.
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How long is the ASICS return period?
Any online ASICS ( asics.com) purchases made after 02 March 2020 have an extended 45 day returns period. Returning an item or a size that you ordered but no longer want is a change of mind. Online Purchases can be returned to ASICS. If you return an Online Purchase, it must be: • the original online purchase.
Who is ASICS Oceania?
ASICS Oceania Pty Ltd is the authorised distributor of ASICS product within Austral ia. We are not able to guarantee authenticity or warranty for products not distributed by us. For a list of authorised ASICS resellers in Australia, please visit our store locator.