What is Athleta’s return and exchange policy?
You can return or exchange items by mail only within 45 days of your order date. Did you order from Athleta? You can return or exchange items by mail only at any time. There are no returns or exchanges on final sale merchandise, online or in stores.
How do I get a refund for my Athleta gift?
Simply call 1-877-3ATHLETA (1-877-328-4538), or send us an email message at custserv@athleta.com within the fourteen (14) day window. We'll refund you the difference in your original form of payment. For more information, please read our complete online price adjustment policy. Did you get a gift that's the wrong size or color?
What is the return policy for returns and exchanges?
We gladly accept returns for both refunds and exchanges! Exchanges can only be requested for the same item in alternate sizes. If your exchange cannot be completed due to unavailable stock or a different item is requested, a refund will be issued. Items must be unwashed and not put through a dryer.
How do I care for my Athleta gear?
You should always wash yoga clothes (and most of Athleta gear) in cold water, gentle cycle, inside-out with like colors. This will make your leggings and sports bras or tops last as long as possible. Dry on a low, gentle setting or better yet, hang to dry for the maximum lifetime of the product.
What is the return policy for Athleta?
Returns and exchanges are free when you use a prepaid return shipping label (online purchases only), or when you return in store. You have up to 30 days from ship date to return items purchased at Gap, Old Navy, and Banana Republic. Items purchased at Athleta can be returned within 60 days of ship date.
Can you return worn clothes to Athleta?
Athleta. Athleta sells popular workout/yoga clothing and shoes for women and has a fantastic return policy. Unlike parent companies Old Navy, Gap, and Banana Republic, you can return worn clothing to Athleta for ANY reason.
Did Athleta change their return policy?
COVID-19 adjustments: Mailed returns are currently delayed by 4–6 weeks, partially because of safety precautions. As of this post, Athleta is encouraging in-store returns (for stores that have reopened) by offering $10 off your same-day in-store purchase.
Does Athleta have a lifetime guarantee?
Athleta Warranty You can try out the gear, and wear or workout it in it, but still return within 60 days if it doesn't live up to your expectations. They also always take returns on defective or poorly manufactured items at any time. There is no Athleta lifetime warranty that we know of.
Do Athleta sizes run small?
Athleta typically runs true to size (TTS). Approximately 10% of their products may run big. The other 90% typically runs TTS. For example, I am a size 6 in lululemon and wear a small in Athleta.
Can I return clothes without tags?
When you return an item without tags, chances are you will have to pay for the return shipping costs. Most retailers are not going to like the fact that the item is coming back without tags. Some will deny the return completely; others will tell you that the return shipping costs are going to be at your own expense.
Do you need a receipt to return Athleta?
To return the product Athleta store, the customer visits the nearest Athleta store with the item to be returned in its original package, original purchase receipt, shipping email confirmation, or credit card used during purchase. The customer informs the store of the intent to return the product providing reasons.
Can I return worn clothes?
If you go over the fact with an elaborate story, they might just want to look at the item a little closer. You can return a worn item if it is faulty... this is part of your statutory rights under the Consumer Rights Act (valid for items bought after October 2015).
Can I return an item without a receipt?
What if I don't have the receipt? If you can't get hold of the receipt and you're taking an item back simply because you don't like it, the retailer is under no legal obligation to give you a refund – but the retailer may offer you an exchange or a credit note.
Is Lululemon better than Athleta?
Quality. Athleta definitely sells many high-quality designs and fabrics, however Lululemon is much more geared toward an elite level of yogi or athlete. Lulu's luxurious patented fabrics include their signature Luon® for yoga/barre classes, and Everlux™ for hot studio classes, among others.
Do Athleta leggings stretch out?
Compared to other leggings, these are definitely on the thick side, and probably wouldn't be ideal for hot yoga or other sweaty workouts. I found that the pockets stretched out a lot after one wear, so if that's a pet-peeve of yours it's something to consider.
Can I return shoes if I wore them once?
Many chain shoe stores and online vendors have return policies that specify the shoes must be unworn and in the original packaging. That means that you should only wear them indoors on clean surfaces for a few days before deciding to return them. If they appear to be worn, you may not get a refund or exchange.
Can you return worn clothes?
If you go over the fact with an elaborate story, they might just want to look at the item a little closer. You can return a worn item if it is faulty... this is part of your statutory rights under the Consumer Rights Act (valid for items bought after October 2015).
Can I return shoes if I wore them once?
Many chain shoe stores and online vendors have return policies that specify the shoes must be unworn and in the original packaging. That means that you should only wear them indoors on clean surfaces for a few days before deciding to return them. If they appear to be worn, you may not get a refund or exchange.
Can I return Athleta stuff at Old Navy?
For Gap, Banana Republic, Old Navy, and Athleta items, you can return merchandise purchased online to the appropriate store. For example, if you bought an item on Gap.com, you can return it to a Gap retail store, but not to an Gap Factory store.
Do you need a receipt to return Athleta?
To return the product Athleta store, the customer visits the nearest Athleta store with the item to be returned in its original package, original purchase receipt, shipping email confirmation, or credit card used during purchase. The customer informs the store of the intent to return the product providing reasons.
The Basics of the Athleta Return Policy
Athleta has a GIVE-IT-A-WORKOUT guarantee—You can try out the item, and if it doesn't meet your expectations, you have 60 days to return it
How Do I Return My Items Directly to an Athleta Store?
If you would like to visit a store to return your item, follow the steps listed below:
How Do I Return My Items to Athleta via Mail?
You can ship back the items you don’t want anymore using an Athleta returns shipping label that you can generate online. The original shipping and handling charges for items ordered online will not be refunded.
What if I Want To Return a Gift to Athleta?
If you would like to return a gift, you should know that the outcome depends on whether you have the receipt. Check out the details in the table below:
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How long does it take to return Banana Republic sunglasses?
Unworn Banana Republic sunglasses may be returned within 45 days of the original purchase if accompanied by the original receipt and complimentary case, with tags attached.
How long does it take to return Piperlime?
locations only) within 45 days of your order date. Did you order from Piperlime? You can return or exchange items by mail only within 45 days of your order date.
How to return a purchase on invoice?
It's easier than you think. Follow these simple steps to return your purchase by mail: Detach the top customer portion of the invoice for your records. Circle the item (s) that you're returning and note the quantity and reason (s) for return on your invoice.
How to order new merchandise at the same time?
Order your new merchandise at the same time by calling 1-877-Piperlime. You will not be charged the $6 return postage fee, and your new items will be shipped at no cost to you. We'll bill your credit card for the new merchandise and process your credit for returned merchandise as soon as we receive it.
Can you return a gift card for cash?
Gift Card Returns. Gift cards are redeemable for cash if the value is less than five dollars, except as otherwise required by law. You can return unused gift cards for a refund to the original form of payment with an original sales receipt or online invoice.
Can you report stolen Athleta gift cards?
Athleta is not responsible for lost or stolen gift cards. To report a lost or stolen gift card, call 1-877-3ATHLETA. The original sales receipt or gift receipt is required to replace the remaining balance of a lost or stolen gift card. Gift cards are not redeemable for cash.
