How long do you have to return a phone to AT&T?
within 14 daysIf the phone or device you purchased does not meet your expectations, return it by mail within 14 days from the date the equipment was shipped. Refunds are applied using the original payment method. Any rebate associated with returned equipment is voided.
Can you return a phone to ATT after 30 days?
manufacturer's original packaging. Include the original proof of purchase (receipt or invoice). Note: If you return equipment to AT&T more than 30 days after the shipment date, we can't provide a refund or return your equipment to you.
Can I return a phone I just bought from AT&T?
If you bought your device online at att.com or by phone from AT&T, you can return the device back to any AT&T retail store during the return and exchange period, or contact us to request a return shipping label.
How do I get my AT&T restocking fee waived?
If you placed your order online and picked up in store, you must return to a company-owned retail store in order to have the restocking fee waived. Waiver of fee subject to change. To return phones purchased on att.com, you can visit a nearby AT&T store or ship back to AT&T with the prepaid return shipping label.
How do I get my iPhone back after 14 days?
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we'll exchange it or offer a refund based upon the original payment method.
Can I return my iPhone if I opened it?
iPhone/iPad return policy If you are not fully satisfied with your iPhone/iPad purchase, you can return your undamaged iPhone/iPad to the Apple Online Store within 14 calendar days from the time you receive your iPhone(s)/iPad(s) for a refund. A 25% open box fee will be assessed on any opened unit (per unit).
Can you return a phone if you don't like it Samsung?
We cannot accept returns or exchanges for final sale items or items not bought directly from Samsung.com or through the Shop Samsung App. Eligible returned items must be received by Samsung within 15 days of receipt by customer (unless purchased under a special promotion that expressly extends the trial use window).
Is there a restocking fee for ATT?
You can exchange a phone or device one time within 30 days of the shipment date. A restocking fee of up to $55 for devices, not including tablets or iPads, may apply except where prohibited. A restocking fee of 10% of the sales price applies to tablets and accessories over $100, except where prohibited.
What happens if I don't send my phone back to AT&T?
What happens if you don't return your defective device in time? If you have: AT&T Wireless: We'll bill you the full replacement value for the device. AT&T PREPAIDSM: We won't credit your card for the return.
What is a restoral fee AT&T?
Restoral Fee $30 $49 When you restore your service after it is placed in a minimum service state or suspended for non- payment.
What happens if I don't send my phone back to AT&T?
What happens if you don't return your defective device in time? If you have: AT&T Wireless: We'll bill you the full replacement value for the device. AT&T PREPAIDSM: We won't credit your card for the return.
How do I get out of AT&T installment plan?
No longer want the AT&T Next Up upgrade option? If you bought your phone: Within the last 14 days: Go to one of our stores. After 14 days: View your installment plan details and follow the prompts to cancel the AT&T Next Up upgrade option.
Can you return a phone if you don't like it Samsung?
We cannot accept returns or exchanges for final sale items or items not bought directly from Samsung.com or through the Shop Samsung App. Eligible returned items must be received by Samsung within 15 days of receipt by customer (unless purchased under a special promotion that expressly extends the trial use window).