Return-Policy.org

balenciaga return policy

by Herbert Cormier Published 2 years ago Updated 1 year ago
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Full Answer

What is the warranty on Balenciaga products?

Balenciaga products are guaranteed against issues related to their manufacture for a period of 2 years, regardless of the country or the channel of purchase. If the product is out of the warranty period and/or damages have been caused by the customer, repair costs will be charged to the customer.

Can I get a refund for my Balenciaga order?

Once your return has been accepted, you will be refunded and will receive an email confirming this. For orders placed with Pre Paid Cards, kindly note that Balenciaga has no control over your refund, pending charge, and payment processing times and these financial institutions reserve the right to process these reversals at their discretion.

What is Balenciaga’s counterfeiting policy?

Balenciaga takes counterfeiting very seriously and takes legal action against any persons, stores, or websites that sell Balenciaga counterfeit products. Counterfeiting is selling knockoff or imitation products as genuine Balenciaga goods.

How do I contact Balenciaga's client service?

A client service representative will be pleased to contact you about your request. - Contact our client service by phone, chat or email. - Refer to one of our Retail Store Locations*. *Products purchased at Balenciaga Outlet stores can only be submitted to a Balenciaga Outlet store in the same country of purchase.

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Does Balenciaga take returns?

BALENCIAGA (“We”, “us”, “ our”) accepts returns or exchanges of BALENCIAGA products (“Products”) eligible to return (as defined in BALENCIAGA General Terms and Conditions of Sales) within 30 calendar days of receipt of the Products.

How do I return a Balenciaga order?

Return / Exchange Process - Return the Product(s) purchased online from the English website to any BALENCIAGA store in the United Kingdom (except Department Stores). Please note that Products must be returned within 14 calendar days from your request for return or exchange.

How long does it take to get a refund from Balenciaga?

14 daysRefunds will occur no later than 14 days from the date we received back from you the Products, or you have provided evidence that you have returned them, whichever is the earliest. A confirmation email will be sent to you.

Can you return shoes after wearing?

You can only return them for refund or exchange if they are unworn, in the original product packaging, and you have the receipt or invoice. While they say you can return items for any reason for up to 60 days, they can't appear to have been worn.

How do you pronounce Balenciaga?

0:001:33How to Pronounce Balenciaga? (CORRECTLY) - YouTubeYouTubeStart of suggested clipEnd of suggested clipYes Christo bow that's his name he opened his first boutiques in Spain the founder later had to moveMoreYes Christo bow that's his name he opened his first boutiques in Spain the founder later had to move to Paris in the 1930s.

How can you tell real Balenciaga?

6:047:36REAL vs FAKE BALENCIAGA SPEED TRAINER - YouTubeYouTubeStart of suggested clipEnd of suggested clipYou'll see that the balenciaga font in the middle is very very compact on the fake.MoreYou'll see that the balenciaga font in the middle is very very compact on the fake.

Who delivers for Balenciaga?

The purchased Products shall be delivered by a courier service selected by us (“Courier”). Products shall be delivered either to the address indicated by you in the order form or to one of our stores offering a pick-up in store service in the shipping country, as selected by you (“Selected Store”).

Does Balenciaga do buy now pay later?

Balenciaga | Buy Now Pay Later with humm.

Do Balenciaga do repairs?

For decades, Modern Leather Goods has specialized in repairing high-end luxury brand products including Balenciaga. The craftsmen at Modern Leather Goods uphold the Balenciaga standard with every product they repair and restore.

Do I need the box to return shoes?

You should always expect goods to be returned in the original packaging only. Most people just slap the return label on the external box, in this case a shoe box.

Can I return shoes if I wore them once Foot Locker?

Returned/exchanged merchandise must be unworn and in new condition with the original tags. Exchanged items must be returned in the original boxes and bags and must include all the original hang-tags.

What does unworn mean for returns?

They said as long as it's in like-new, sell-able condition that they will take it back. "Unworn" is only referring to signs of it being damaged or looking like it has been worn or used.

Who delivers for Balenciaga?

The purchased Products shall be delivered by a courier service selected by us (“Courier”). Products shall be delivered either to the address indicated by you in the order form or to one of our stores offering a pick-up in store service in the shipping country, as selected by you (“Selected Store”).

What delivery company does Balenciaga use?

FedExOnce your order has shipped, you will receive an email confirmation with your FedEx tracking number. All orders are shipped with Standard Shipping.

What does the number on Balenciaga mean?

They feature a round toe, black and white lace fastening, the iconique Balenciaga logo on the side and the magic number 44 embroidered on the toe in white which cleverly reminds us what size our feet are. And, all this time we thought that 3 was the magic number.

Why are Balenciaga shoes made in China?

The user proceeded to clarify this via Balenciaga's customer service who stated that, “The Triple S were initially made in Italy but the manufacturer of the shoe was moved to China where they have a savoir-faire and capacities to produce a lighter shoe.”

How long is Balenciaga warranty?

Repairs. Balenciaga products are guaranteed against issues related to their manufacture for a period of 2 years, regardless of the country or the channel of purchase. If the product is out of the warranty period and/or damages have been caused by the customer, repair costs will be charged to the customer.

What is Balenciaga Ecom made of?

Our garments bags are made of recycled polyester and our flannels are made of GOTS (Global Organic Textile Standard) certified cotton. Our stationery is printed on FSC paper with vegetal inks.

What to do if your financial institution is unable to resolve the matter?

If your financial intitution is unable to resolve the matter, you may contact Client Service for further assistance here .

Does Balenciaga sell merchandise?

Balenciaga does not offer its merchandise for sale through individuals, street vendors, unauthorized retail locations or unauthorized websites. In an effort to protect its valuable brand and loyal customers, Balenciaga reserves the right to refuse the sale of Balenciaga products to individuals engaging in reselling or transshipping activities. Please contact us to report counterfeiters and unauthorized distributors of Balenciaga merchandise.

Can you pick up Balenciaga online for free?

Balenciaga offers you the possibility to pick up for free in a store the items you ordered online. During the checkout process select “Pick up in Store ” and choose which store you would like to have your order delivered to. You will receive an email as soon as your order is ready to be picked up at the store.

Does Balenciaga have a fast checkout?

Balenciaga.com features a Fast Checkout option, allowing you to securely save your credit card details so that you do not have to re-enter them for future purchases.

Can I cancel my order ?

Unfortunately orders cannot be cancelled once they have been confirmed. You are welcome to return your order once received as indicated in our Return Policy.

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Return / Exchange Conditions

  • BALENCIAGA (“We”, “us”, “ our”) accepts returns or exchanges of BALENCIAGA products (“Products”) eligible to return (as defined in BALENCIAGA General Terms and Conditions of Sales) within 30 calendar days of receipt of the Products. The right of withdrawal does not apply to orders for personalized Products and for any other Product that you was inf...
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Return / Exchange Process

  • To return a Product, you must inform us of your intention to return or exchange a Product. To this effect you may: - connect to https://www.balenciaga.com/us/, log in to your account, go your Order History and complete the online return form by selecting the Product(s) you would like to return and indicating the quantity and reason for return; or - contact our Client Service for assist…
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Refunds - Exchanges

  • Upon receipt of a Product for which a return or exchange was requested, we will inspect the Product to ensure that the return / exchange conditions specified above in Article 1 are met. Subject to the Product meeting those conditions, an exchange or refund will be made. Refunds will be made to the original purchaser, in the original method of payment and in the same curren…
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