YOUR SATISFACTION IS GUARANTEED
When shopping at Ray-Ban you can always change your mind. Our customers have 45 days to return their items.
JUST FOLLOW THESE SIMPLE STEPS
On the My Orders page enter your order number and the email address used when placing your order or your AppleID in case you purchased with ApplePay.
MISSING OR DEFECTIVE GOODS
Check your order as soon as it arrives to make sure everything is as expected. If your order is incorrect or an item is missing or damaged:
How long does it take to return a Best Buy item?
Best Buy's return policy says most products can be returned within 15 days for a refund or exchange, but the company doesn't always follow its own policy. The problem is return fraud, where a customer might return a used or even stolen item for a refund, abusing a retailer's return policies — a problem that affects 5.9% of all returns, ...
What is Best Buy's lawsuit?
And then, on July 7, 2020, Best Buy was named in a lawsuit, along with The Retail Equation and 11 other retailers, alleging invasion of privacy and violations of the California Consumer Privacy Act, among other claims.
What are the chances of being flagged for a fraudulent return?
The Wall Street Journal identified seven things that could impact your chances of being flagged for a fraudulent return: making too many returns in a short timeframe. returning items without a receipt. returning items that are often stolen. returning items after a certain period of time.
Is Best Buy still working with the retail equation?
Fast forward to February 2, 2020, and a Best Buy senior social media specialist states that Best Buy is no longer working with The Retail Equation .
