Does Best Buy have a return policy?
Best Buy offers an all-year-round return policy that applies to purchases from the retailer itself, as well as purchases from its outlets and its subsidiaries. As with any return policy, conditions do apply.
Does Best Buy give you money back for returns?
There is no restocking fee if the purchaser is a Best Buy Totaltech™ member at the time of purchase, or if the product is unopened, or if the purchase and the return both occur within: AL, CO, HI, IA, MS, OH, OK, SC and where prohibited by law. The restocking fee will be taxed in select states. All Final Sale merchandise cannot be returned.
Can I Return my TV to Best Buy?
To return a TV, head to the customer service area of your nearest Best Buy store. Returns are available during regular store hours. Best Buy is typically open from 10 a.m. to 9 p.m. Monday through Saturday and 11 a.m. to 8 p.m. on Sundays. You can also return a TV purchased on Best Buy’s website in-store or by mail.
What is the return policy at Best Buy?
Item Returns and Their Time Limits
- Membership for most devices/products/items: Standard members are allowed a 14-day window to return items without a receipt. ...
- Smartphones, Smart Watches, Tablets, and MiFi: All membership levels have a 14-day window to return items. ...
- All Major Appliances: A 15-day return window applies to all members, from the Standard to Elite Plus Membership level.
Can I return a broken TV to Best Buy?
If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to a Best Buy store — and we will arrange for a replacement.
Does Best Buy take damaged TVs?
Best Buy does recycle TVs for a fee. You're more than welcome to review our Recycling options here. Please note if the screen is broken in a way that could hurt our agents in handling we'd be unable to accept your TV for recycling.
Do you need box to return TV to Best Buy?
Go to Solution. From my understanding as long as you have your receipt, are within your 30 days return period for regular customers and 45 days for Reward Zone Premium members and there is no damage to the TV then yes you are able to return it without the box. Box is not needed.
Can you return a broken product?
If it's broken Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose.
What do I do with my broken Smart TV?
Almost all cities have an electronics recycling area where you can bring the TV, where it will then be broken down and recycled. This is a much more environmentally friendly option than simply throwing it in the trash. Some areas do not even allow you to put TVs in the normal trash that goes to the local landfill.
How much does Best Buy charge to repair TVs?
We'll come to you to diagnose your major appliance or TV* problem, and many common issues can be repaired the same day. During the first visit, we'll collect $99.99 for the diagnostic service and, if applicable, fees for parts and labor when the work is done.
How do I return a big TV to Best Buy?
If you need to exchange your TV for a model that fits:You can either box up your TV and bring it back to a Best Buy store for exchange, or we'll deliver the right size directly to you. ... Call 1-888-237-8289 to talk with a representative about what mounting service you prefer.More items...
How do I return my TV to Best Buy?
In-Store Return – You can return an item bought at Best Buy or BestBuy.com directly to any brick & mortar location. To make the return go smoothly bring in your receipt or packing slip, the credit card used, and a valid photo ID.
Does Best Buy have warranty on TV?
LABOR: One year from the Date of Purchase. PARTS: One year from the Date of Purchase. I also took advantage of the Best Buy return policy within 15 days of purchase date. After three days of use, the TV screen turned blue.
How long do you have to return damaged goods?
30 daysReturning goods within the first 30 days : If your item develops a fault after purchase, it is advisable for you to get in contact with the retailer as soon as possible. You (the consumer) have up to 30 days after purchase to claim a full refund for a faulty item.
Who is responsible for damaged package?
If the shipper can prove that a carrier received the goods in an undamaged state and delivered them damaged or lost, the carrier will be liable unless one of the five exclusions to carrier liability exist and the carrier was not negligent.
What happens when you return a damaged item?
Many retailers will offer you a full refund if you've purchased a faulty item. If it's broken or doesn't work, you're well within your rights to request your money back (as long as you're not responsible for the breakage, of course!).
Does Best Buy cover physical damage to a TV?
Thanks for your question! At this time, the Geek Squad Protection covering a TV does not include accidental damage like a broken screen. It covers the internals, manufacturer defects, power surges and more.
Does Geek Squad cover cracked TV?
Hello Switch – Generally speaking, a cracked screen would be covered under an Accidental Geek Squad Protection Plan, if the damage occurred within the normal use of the console. A scratch may not be covered if it is merely cosmetic.
Does Best Buy cover accidental damage on TV?
If there's a failure from normal wear and tear, we'll repair it. This could be a problem with an internal part or how the product was manufactured. It could also be caused by dust, internal heat or humidity. Accidental damage is not included.
How long is a TV warranty from Best Buy?
One yearLABOR: One year from the Date of Purchase. PARTS: One year from the Date of Purchase. I also took advantage of the Best Buy return policy within 15 days of purchase date.