Yes—keep the following considerations in mind when managing your return:
- Betabrand only credits refunds to the original method of payment
- You cannot return worn or washed clothing
- All sales of products on the Last Chance page are final
- Shipping charges are non-refundable
- If you choose store credit in the Online Return center process, you cannot change it to a refund later
How do I contact betabrand customer service?
CONTACT US To reach customer service, please email info@betabrand.com.
Does betabrand have free shipping?
Free shipping is automatically applied to all purchases of $75 or more, including international orders.
How do I return betabrand pants?
How To Return Items: By mail via our returns portal. (Free pre-paid return labels for domestic orders only.) In person via Happy Returns.
Does betabrand run small?
How do Betabrand pants fit? Betabrand pants fit amazingly well but the sizes run large. I ordered a size small, my regular size, but they were loose on the waist and slightly too long.
Understanding the Betabrand Returns Process
The Betabrand return policy details both the terms of eligibility and the process for bringing items back for refunds or exchanges. The following are the basics you need to know:
How Do International Returns Work?
The return process for international customers differs slightly from the domestic procedure:
How Do Exchanges Work?
If you need to exchange an item, please note that you can only change the size. Betabrand does not offer exchanges for different colors or styles.
How Long Do Betabrand Returns and Exchanges Take To Process?
The timeline for refunds and exchanges on returned Betabrand merchandise differs slightly:
Are There Limitations to the Betabrand Return Policy?
Yes—keep the following considerations in mind when managing your return:
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