- You cannot exchange an item or receive a refund unless you have the receipt you got when buying.
- You can only return an item within 30 days of purchase
- The merchandise being returned should be in its original condition. ...
- Big Lots will use the same method you used to purchase the item when making a refund
Full Answer
What is the return policy at Big Lots?
What is the return policy for items purchased in a Big Lots store? Most merchandise purchased in a Big Lots store can be returned to a store within 30 days of the date of purchase. The merchandise must be in its original condition, complete with accessories, packaging and instructions, and be accompanied by a receipt.
What is Big Lots'return policy on furniture?
Here are the five biggest secrets they never share. Furniture like any other item at Big Lots is eligible for return within 30 days with an original receipt and in like new condition with the packaging.
What happens if I don't have a receipt at Big Lots?
You can still return your Big Lots product if you don’t have the receipt. The refund you get will be 20% less than the selling price at that time and will be issued in the form of a gift card you can use only in a store. Keep in mind that Big Lots reserves the right to turn down your return request if you don't have a receipt.
What do I need to bring back to Big Lots?
Return Instructions. Comply with the directions given below before returning your things to Big Lots:. A consumer need to bring the item, along with the invoice, all product packaging, paperwork, components and devices. We have several branches across the nation so it does not matter where you live.
Does Big Lots have a return policy on furniture?
Returns must be made within 30 days of receipt. Bring the item, along with all packaging, paperwork, parts and accessories to any Big Lots store. To ensure a refund or exchange, the item must be in its original packaging and condition.
Will Big Lots exchange policy without receipt?
What Is the Big Lots Return Policy Without a Receipt? You can still return your Big Lots product if you don't have the receipt. The refund you get will be 20% less than the selling price at that time and will be issued in the form of a gift card you can use only in a store.
Can furniture stores charge a restocking fee?
You may be charged a restocking fee on returns—typically between 10 and 20 percent of a product's sale price. Also, stores might not refund a customer's original delivery fees. This depends on the reason for your return.
Can you return things after 30 days?
Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose.
How long do you have to return something at Big Lots?
Big Lots Return Policy Refunds and exchanges will only be given for purchases made within the last 30 days. Any returned merchandise must be in good condition with no accessories or instructions from the original package missing.
Can I look up my Big Lots receipt?
How does the receipt lookup work? Simply ask a store associate. They can access your receipt up to 60 days after your in-store purchase—a nice added benefit for Big Rewards members.
Can I return a sofa if I don't like it?
Can I return a sofa if it's not comfortable? Yes, if you bought it online. Buying a sofa online gives you the right to reject it within 14 days for whatever reason, not just because it's faulty – and then another 14 days to send it back after informing the seller you don't want it.
What percentage of furniture is returned?
“Shoppers return 5 to 10 percent of what they purchase in store but 15 to 40 percent of what they buy online,” David Sobie, co-founder and CEO of Happy Returns told CNBC.
How do I return a couch package?
1:092:32Packing Sofa - YouTubeYouTubeStart of suggested clipEnd of suggested clipCover the couch in sections with the packing blankets taping. Around each one to keep it snug andMoreCover the couch in sections with the packing blankets taping. Around each one to keep it snug and secure. Once you have the couch covered you'll be ready to take it to the truck.
How long after purchase can I return goods?
between 28-30 daysIf a retailer does have a returns policy, then you'll usually have between 28-30 days to return an item and get a refund or exchange.
What is the maximum time period in which you can return a product you had bought on an e commerce app *?
The Act provides that: The right to return any semi-durable or durable products purchased free of charge within 15 days of purchase if they are returned in their original condition, with no changes in shape or size, and in their original packaging.
Can a store refuse to give a refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
Does Big Lots give cash back?
No, Big Lots does not do cash back. They don't do it on their store credit card or at the register if you use a debit card.
How do I file a claim with Big Lots warranty?
How do I file a claim? You can file a claim at www.AllstateProtectionPlans.com/biglots anytime, 24/7. Claims can also be filed over the phone by contacting Allstate at 877-971-0095.
What is Walmart's return policy?
Walmart's standard return policy generally gives you three months to bring an item back. Here's what it says on the store's website. "You have 90 days after purchase to exchange or return, unless noted in our exceptions. You can return items in-store, for free by mail, or via a scheduled pickup from your home."
Can you return to Hobby Lobby without a receipt?
Without the original store receipt You may exchange the merchandise or be issued a merchandise credit based on the lowest selling price in the last 60 days. Valid ID is required. We reserve the right to limit or refuse to accept the return of certain products and non-receipted items.
How long does it take to return Big Lots merchandise?
What is the return policy for items purchased in a Big Lots store? Most merchandise purchased in a Big Lots store can be returned to a store within 30 days of the date of purchase. The merchandise must be in its original condition, complete with accessories, packaging and instructions, and be accompanied by a receipt.
How to contact Big Lots for return?
Delivery to a Big Lots store, contact our Customer Care Support Center at 1-866-BIG-LOTS (244-5687) for assistance with making your return. When contacting our Customer Care Support Center, please be prepared to provide your order number and email address, or your rewards number, so that we may better assist you.
How to check gift card balance?
To easily check the balance of your gift card, simply call the number provided on the back of your card to listen to your available balance. If you are not able to call to retrieve your balance, bring your gift card in to any one of our stores. Our cashiers can scan the card to retrieve the balance.
Does Big Lots accept checks?
Big Lots will accept both personal and commercial checks for in-store purchases only. Big Lots does not accept any form of 3rd party checks, counter checks, post dated checks, checks made out to "cash", checks made for more than the amount of purchase, payroll checks, money orders, or travelers checks.
Everything You Need To Know About the Big Lots Return Policy
You have 30 days from the day you bought the item to return it, which applies to both in-store and online purchases.
The Big Lots Return Policy for In-Store Returns
If you want to return your Big Lots product, you can go to the nearest store during its working hours. Bring along the product in its packaging, the receipt, and the packing slip or order confirmation email.
What Is the Big Lots Mattress Return Policy?
To return a Big Lots mattress, you need to follow the regular return procedure. You can return it in store or by mail.
What Is the Big Lots Return Policy Without a Receipt?
You can still return your Big Lots product if you don’t have the receipt. The refund you get will be 20% less than the selling price at that time and will be issued in the form of a gift card you can use only in a store.
Can You Return Big Lots Products After the Return Deadline?
After the 30-day return period, you still have the option to return your product. Just like with a no-receipt return, you will get your refund in the form of a gift card.
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