Does Billabong have free returns?
Yes, we offer free returns to our loyal members on all eligible purchases (excluding returns from Canada) made online within all 50 U.S. states, and APO/FPO addresses. If you would like to join the Billabong Crew loyalty program, please click here.
How long does Billabong take to arrive?
Shipping Methods & TimelinesEconomy ShippingShipping DestinationCost (Orders under $65)Estimated Delivery TimeContinental U.S.$5.002-6 Business Days*Alaska, Hawaii$8.0010-14 Business Days*U.S. Territories, APO/FPO$5.004-6 Weeks*
Can I cancel my Billabong order?
Can I cancel my order? We are not able to modify or cancel an order once it has been placed. You are welcome to return items you no longer wish to keep once they have been received.
Does Roxy have free returns?
How do I return an item? Click here to select the item(s) to be returned and print your return label. For all ROXY Girl Club members, return shipping labels are FREE. For all other guests, return shipping labels are $6.95.
Does Billabong run small?
Quality is fine but believe everyone that they run small. Strongly recomend to buy a size up.
Can you return Billabong swimwear?
Returns will be processed within 7-10 days of receipt. You will be notified via email once your refund has been approved in our system. To qualify for a merchandise refund, items must be returned in original, unused condition, in original packaging and tags attached.
How do I contact Billabong?
Contact us - If you still have questions about your order, please contact us at 800-435-9917 or via email.Order Status.Contact Us.
Is Billabong a safe website?
Overview. Billabong has a consumer rating of 1.43 stars from 7 reviews indicating that most customers are generally dissatisfied with their purchases. Billabong ranks 474th among Clothing Other sites.
How long do Billabong wetsuits take to ship?
When will my order ship? Orders placed with a standard shipping method will take 2-3 business day to process. If you selected an expedited shipping method, the processing time is 1-2 business days.
Does O'Neill have free returns?
Returns are free! We will cover the cost of the shipping label. Once your return is received, please allow 2-4 weeks for your return and/or refund to be processed.
What is Roxy's return policy?
If you wish to return all or part of your order (excluding gift cards), you have 30 days from the date of receipt to do so. The item(s) you wish to return, or exchange must have been purchased on the Roxy.com website and delivered.
How long do Roxy returns take?
Refunds will be given within 30 days of receipt of the returned merchandise. Customers will be notified via email when the return has been processed and a credit has been issued to the original form of payment.
How do I track my Billabong package?
How can I track my order? You will receive a shipping confirmation email once your order has shipped from our warehouse. It will contain information to track your order. You can also view the tracking information by clicking here.
How long does Billabong take to ship UK?
Most items are shipped within 2 business days (Custom Boarshorts typically ship within 3-4 weeks). Shipping Time is the amount of time it will take your order to ship once it has left our warehouse. This depends on the shipping method you select during checkout.
Where is my order Billabong?
To find the status of your order: Check your email - We send you regular emails regarding the status of your order. Visit our Order Status page – Click here to check your order status online at any time. Contact us - If you still have questions about your order, please contact us at 800-435-9917 or via email.
Does Billabong have free shipping?
How do I get free shipping? Join the Billabong Crew loyalty program for free shipping, free returns, and other awesome perks.
EXCHANGES
If you'd like to make an exchange, please follow our return policy and place a new order for the product you desire. This will ensure the product is available and gets to you quicker.
RETURN POLICY
Merchandise can only be returned if purchased online directly from BILLABONG.COM
CREATE A RETURN LABEL
For all Billabong Crew members, return shipping labels are FREE. For Canada returns, please see the return policy here.
TRACKING YOUR RETURN
You will be notified via email throughout your package's journey and once your refund has been processed.
Returns & Exchanges
Items purchased online or by phone may be returned or exchanged by mail in their original condition and accompanied by the original packing slip within 30 days.
Returns via Mail
Items purchased online or by phone may be returned or exchanged by mail in their original condition and accompanied by the original packing slip within 30 days.
How long do you have to return a billabong?
If you wish to return all or part of your order (excluding gift cards), you have 30 days from the date of receipt to do so. The item (s) you wish to return, or exchange must have been purchased on the Billabong.com website and delivered. To be eligible for a refund, the item (s) must be returned in its original packaging along with all instructions ...
How to return items to Amazon?
1 | CREATE YOUR RETURN LABEL. Please sign into your account and follow the instructions below. 1. Select the order you want to return in your order history. 2. Choose the item (s) you wish to return and the main reason for return for each. 3.
How to return a package that is not in the original packaging?
If you no longer have the original packaging, wrap the item (s) in a sturdy package of an appropriate size to protect the contents. 1.
How to return a Hermes package?
1. Cut out and stick the Hermes prepaid return label, which you have just printed, on the outside of your return package. This shipping label is prepaid. 2. Take the return label* provided in the parcel with your order and affix it to the outside of your return package as well.
Can I return a billabong item without the original packaging?
In the case of an item that is damaged, worn or returned without its original packaging, Billabong reserves the right to refuse the return of the order.
