Return Policy. BLUE DOT MEDICAL, INC. will accept returns on any UNOPENED product within 10 days of the original purchase date. We reserve the right to apply a 15% restocking fee that will be subtracted from the original cost. Shipping costs are not refundable. Call our office to obtain an RMA number before returning the unopened item.
Full Answer
How do I contact bludot for international shipping?
If you would like to inquire about shipping to AK, HI or international destinations, please contact us at service@bludot.com or 844.425.8368 . How do I check my order status?
How do I check the status of my bludot order?
Order status updates are communicated via email. If you created an account at the time of purchase, you will find order information by logging into your account. If you have any questions, please contact us at service@bludot.com or 844.425.8368 .
How long does bludot take to deliver my order?
We strive to deliver your purchase in excellent condition as quickly as possible. If you have special delivery circumstances that need to be considered, please let us know within 24 hours of your order at service@bludot.com or 844.425.8368.
Does bludot ship to Alaska (AK)?
Our standard shipping rates include curbside delivery to the contiguous 48 states and Canada. If you would like to inquire about shipping to AK, HI or international destinations, please contact us at service@bludot.com or 844.425.8368 . How do I check my order status?
How long does it take for a Blu Dot mattress to be picked up?
What happens when an order leaves our warehouse?
Where is Blu Dot manufactured?
Its course goes from the design studio in Minneapolis to the factory in Italy where it's produced. Blu Dot's designers are problem-solvers.
Is Blu Dot eco friendly?
Are your products environmentally friendly? One of our core design principles is efficiency. We push for efficiency in every aspect of a product, from the use of materials, to machining and production, to packaging and transportation.
Does Blu Dot ship to Canada?
Our shipping options include FedEx and Basic Freight Delivery to the contiguous 48 states and Canada. If you would like to inquire about shipping to AK or HI, please contact us at service@bludot.com.
Does Blu Dot have sales?
What really gets us excited every fall is Blu Dot's Annual Sale. For just a few weeks each year, they offer all of their modern, cheeky designs at 20 percent off.
Shipping
We strive to deliver your purchase in excellent condition as quickly as possible. If you have special delivery circumstances that need to be considered, please let us know within 24 hours of your order.
Returns
If you aren't happy with your purchase, notify us within 10 days of receipt, and we will take it back for a full refund or help you find a suitable replacement. After 10 days, you can do the same, but you will be charged a 20% re-stocking fee on the item returned.
How long does it take for a Blu Dot mattress to be picked up?
Blu Dot complies with CA state regulation ( AB 187) regarding mattress removal. If you would like an existing mattress picked up within 30 days of a Blu Dot delivery please reach out to returns@bludot.com .
What happens when an order leaves our warehouse?
When your order leaves our warehouse, ownership is transferred and you will be charged at that time. We will send you a tracking number. Orders containing out of stock items are typically held to ship complete. However, if you would prefer to split-ship your order, please contact us once your order has been placed.
How long does it take for a Blu Dot mattress to be picked up?
Blu Dot complies with CA state regulation ( AB 187) regarding mattress removal. If you would like an existing mattress picked up within 30 days of a Blu Dot delivery please reach out to returns@bludot.com .
What happens when an order leaves our warehouse?
When your order leaves our warehouse, ownership is transferred and you will be charged at that time. We will send you a tracking number. Orders containing out of stock items are typically held to ship complete. However, if you would prefer to split-ship your order, please contact us once your order has been placed.
