The Bobbi Brown return policy states, “If for any reason you are not satisfied with your purchase from Bobbi Brown Online you may return the unused portion for refund or exchange. Foundation, Concealer, Powder and Corrector purchases from Bobbi Brown Online receive free return shipping. If you prefer, you may exchange it for another item (s).”
Full Answer
Can I return or exchange my Bobbi Brown online purchase?
If for any reason you are not completely satisfied with your Bobbi Brown Online purchase, simply return the unused portion and we will be happy to remit your account for the amount of the purchase. If you prefer, you may exchange it for another item (s).
How do I return a Bobbi Brown fragrance?
Customers wishing to return fragrance items should have regard to any labelling and packaging guidelines produced by Royal Mail or any other courier that is used. Alternatively, online orders can be returned at any Bobbi Brown store (excluding department stores and airports) with your original order confirmation.
Can I gift wrap my Bobbi Brown online order?
Gift orders always receive special care at Bobbi Brown Online. We will be happy to create a beautiful gift package and include a note card with your personal greeting. If you wish to have your Bobbi Brown Online order packaged as a gift, simply click on the "Gift-Wrap" option during "Checkout".
Is it safe to order from Bobbi Brown?
At Bobbi Brown, we understand how important security is to you. When you place an order at bobbibrowncosmetics.com, we encode your information using Secure Socket Layer (SSL) encryption technology. This is the most advanced consumer online security technique to date. You can be assured that your order will be placed safely and securely.
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What is Bobbi Brown return policy?
Bobbi Brown Online Satisfaction Guarantee If for any reason you are not satisfied with your purchase from Bobbi Brown Online you may return the unused portion for refund or exchange. Foundation, Concealer, Powder and Corrector purchases from Bobbi Brown Online receive free return shipping.
Is Bobbi Brown access free?
Earn bonus points per order made on bobbibrown.com during exclusive bonus-points events. Free standard shipping....Bobbi Brown Access US Loyalty Program: Terms and Conditions of Participation.Tier 1, Fan0 – 199 pointsTier 3, Loyalist600 + points1 more row•Sep 30, 2021
Is Bobbi Brown discontinuing nourishing lip color?
So sad this is being discontinued @bobbibrown listen up!
How do I contact Bobbi Brown?
If your question or concern is urgent, please call us at 1 (877) 310-9222 and we will be happy to assist you.
Does Bobbi Brown recycle containers?
Their commitment to sustainable business practices includes recycling Bobbi Brown containers. Bobbi Brown has partnered with TerraCycle and the Plastic Soup Foundation to divert cosmetics containers from landfills, incinerators, and oceans through a recycling program that reuses these materials for consumer products.
How do I unsubscribe from Bobbi Brown?
How do I unsubscribe from email? If you are a Registered Member of Bobbi Online, go to My Account, and click on 'View' or 'View Account Profile' under 'Account Profile'. If you have an account with Bobbi Online, you may click on the link provided on the monthly newsletter to be removed from the mailing list.
How much money is Bobby Brown worth right now?
Bobby Brown is an American R&B singer/songwriter who has a net worth of $2 million.
Is Bobbi Brown makeup cruelty-free?
No, Bobbi Brown isn't really cruelty-free. As stated on its website: At Bobbi Brown, the safety of our consumers is our highest priority. We utilize the latest advances in non-animal safety testing and human volunteer testing to deliver products of the highest safety and quality to our consumers.
How much is Bobbi Brown cosmetics worth?
Bobbi Brown Essentials was launched in 1991 and by 2012 her cosmetics made up about 10% of Estee Lauder's sales. She stepped down from her role at the company in 2016....Bobbi Brown Net Worth.Net Worth:$50 MillionProfession:Make-up artist, businesswoman, entrepreneurNationality:American2 more rows
Is Jones Road owned by Bobbi Brown?
Jones Road, which launched in 2020, is Bobbi Brown's second foray into the cosmetics world. Brown is candid about the frustrations that brand founders sometimes feel after they sell their company to a large strategic. She's also long been adamant that there are simpler ways for entrepreneurs to do business.
Online Returns and Cancellation Policies & Procedures
We hope that you are delighted with your order, but if for some reason you are not we have set out below a summary of your rights in the event that you wish to return a product. Full details in relation to such rights can be found in our General Terms and Conditions for Online Product Sales.
1. Your Cancellation Rights
As you are a consumer and have made an order on-line you may, in accordance with the Consumer Contracts Regulations 2013, cancel your order and obtain a refund within 14 working days from delivery. Products ordered from 18th February 2022 with a valid receipt can be returned or exchanged up to 30 days following their purchase date.
2. Your Rights if there is a Problem with a Product
In addition to the rights described above (and in accordance with your rights under the Consumer Rights Act 2015), if the goods you receive are damaged or faulty, or not what you originally ordered please notify us as soon as possible to ensure prompt resolution. with Consumer Care.
How to contact Bobbi Brown?
If you would like ingredient information on specific Bobbi Brown products, kindly contact our Consumer Care team at 1-888-303-7615 (9 am – 8 pm ET Monday –Sunday) or select Product Advice button on the Contact Us page and then select "Concerns about an Ingredient" to send us an email.
When is Bobbi Brown's anniversary?
This is the anniversary of the date when you enrolled in the Bobbi Brown Club, and it occurs on a 12-month cycle. For example, if you joined the Bobbi Brown Club on November 15, 2019, your anniversary date would be November 15, 2020, and every November 15 of each following year. Your anniversary date is shown in your Bobbi Brown Club account page.
How long are Bobbi Brown Club points good for?
If your points disappear please contact Customer Service at (877) 310-9222. Points are valid for one year from your Bobbi Brown Club anniversary date.
How do I earn Bobbi Brown points?
You must also: (1) be signed in to your online account at bobbibrowncosmetics.com at the time of purchase; or (2) provide your email address when purchasing on bobbibrowncosmetics.com.
How to skip a subscription order?
To skip a subscription order, visit the ‘Auto Replenish’ section within ‘My Account’ and click the ‘Skip Order’ button to skip the entire order. Change shipment frequency: To modify the delivery frequency for a subscription item, please visit the ‘Auto Replenish’ section within ‘My Account.’.
Does Bobbi Brown charge credit card?
Bobbi Brown Cosmetics does not charge your credit or debit card until your item (s) has shipped. However, prior to shipment, your debit or credit card statement may show an “authorization hold,” which may look similar to a deduction from your account.
Can you cancel Bobbi Brown membership?
Yes. Bobbi Brown, in its sole discretion, can terminate any membership for any reason including, but not limited to, any failure to comply with the Bobbi Brown Club Terms & Conditions and/or our website Terms & Conditions. 26.
How do I return a purchased item?
Go to our FIND STORES page to locate a Bobbi Brown store near you. You must bring the products, along with the invoice and a valid ID card. Or you can CONTACT US to arrange a pick up.
Can I return part of my order?
Yes, you can. For full or partial returns, you will be refunded to the value of your purchase. For full or partial exchanges, we will assist you with returning the order, and placing a new order or in store purchase.
How will I get refunded for my returned item?
For payments made via debit or credit card, the payment will be refunded to the same debit or credit card. In case you are returning the product in the store, you must carry the same debit or credit card to the store. For cash on delivery payments – We will contact you via email to share your bank details.
Can I return or exchange an item?
If for any reason you are not completely satisfied with your Bobbi Brown Online purchase, simply return the unused portion and we will be happy to remit your account for the amount of the purchase. Exchanges are not possible on Bobbi Online Purchases
When will I get my refund
We will contact you via email to share your bank details. We will then initiate a bank transfer for the refund amount, within 24-48 business hours of us receiving the products back. It will take an additional 2-3 business days for the amount to reflect in your account.
I have received the wrong product, can I return it?
If your online order is not as expected, you can call us on 18002672999 or email us at support-in@bobbibrowncosmetics.com or Chat Live for assisstance.
My order orrived damaged. What should I do?
If you have received a damaged product, please retain the box, packaging and all contents and contact us on 18002672999 or email us at support-in@bobbibrowncosmetics.com as soon as possible for assisstance.
What is Bobbi Brown Pro?
Bobbi Brown Pro is a members only discount scheme for professional Make-up Artists, Students and Industry professionals. Bobbi Brown reserves the right to reject the application form for any reason. If your membership has lapsed for 12 months or more, you must resubmit current professional ID documentation and a Bobbi Brown Pro Membership ...
Can Bobbi Brown products be resold?
Products purchased by Bobbi Brown Pro members using their discount benefit are for the cardholder’s personal and professional use only and may not be resold under any circumstances. The Bobbi Brown Pro Card can only be used by the Pro Member and payment must be made by the card in the name of the Pro card holder.
Does Bobbi Brown have a right to refuse membership?
Bobbi Brown reserves the right to modify the programme and its benefits at any time without prior notification. Bobbi Brown reserves the right at its own discretion to refuse any application for membership.
What to do if your order is cancelled?
If your order is cancelled, you will receive an email notice to advise you of the cancellation. You will not be billed for any cancelled items. If you have questions about a cancelled order, please contact our Online Service Experts at 1-877-310-9222.
Does Bobbi Brown offer gift wrapping?
Bobbibrown.com offers Gift Wrap Services exclusively during holiday times. Gift orders always receive special care at Bobbi Brown Online. We will be happy to create a beautiful gift package and include a note card with your personal greeting.
