How to get a refund from Boohoo?
RETURNS POLICY 1 Log onto our portal here. Tell us what you are returning and why. ... 2 Post if off! Make sure you keep your proof of postage! 3 Your return arrives back at boohoo! Our team will make sure all is in order and authorize your refund - this could take us up to 3 days once ... 4 Your refund is on its way. ...
How long do I have to return my items?
If you are based in the USA, Canada, Australia or New Zealand you get 28 days to return your items starting from the day you receive your order. For all countries outside of the EU you have 28 days to return your items starting from the day you receive your order. This returns period starts from the date you receive your order.
How do I return an item I purchased?
1 Repack your items (These need to be unworn/unwashed/unused and with original tags). 2 Login to our returns portal. You will need your order number and email/last 4 digits of your phone number. 3 Select your preferred return option (Print returns label at home or in store options). More items...
How do I report a faulty product to Boohoo?
If you receive a faulty product, you can contact Boohoo customer support by sending a message through: To ensure that Boohoo solves your issue as soon as possible, include the following order information in your message: You can find the name and code of your product on the order confirmation you received upon purchase.
Does boohoo have free returns in the US?
Boohoo doesn't offer free returns for residents of the United States—you will have to pay a $4 shipping fee. You will get a confirmation email when the company receives your package. That email will include a tracking number, using which you'll know where your return package is at all times.
Does boohoo give full refunds?
OUR RETURNS POLICY If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. Items must be returned within 28 days of receipt. Items must be unworn, unwashed and unused with the original labels still attached.
How long does boohoo allow for returns?
within 28 daysItems must be returned within 28 days of receipt. Items must be unworn, unwashed and unused with the original labels still attached.
How do I return items to boohoo?
How do I return?Repack your items. Repack your items. No packaging, no problem! ... Login to our returns portal. You will need your order number and email/last 4 digits of your phone number.Select your preferred return option. Either print your returns label at home or in store.
Can I return to Boohoo after 28 days?
You've got 28 days to send something back to us from the day you receive it. Unfortunately we cannot accept returns after this time.
Are Boohoo sizes small?
Boohoo jeans run small. Their sizing is in fact all over the place, so you are better off buying your jeans one size up.
Where is Boohoo located?
ManchesterBoohoo.comTypePublic Limited CompanyHeadquartersDale Street, Manchester , United KingdomArea servedUnited KingdomKey peopleMahmud Kamani (Chairman) John Lyttle (CEO)ProductsClothing12 more rows
Which Courier does boohoo use?
boohoo help team on Twitter: "@tiffanykitchekk We use various couriers, Hermes, DX Mail, Royal Mail etc. Hope this helps.
Is boohoo quality good?
Boohoo has a consumer rating of 1.76 stars from 1,169 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Boohoo most frequently mention customer service, next day and tracking number problems. Boohoo ranks 1605th among Women's Clothing sites.
Can I print a label at the Post Office?
Returning an item They'll scan the QR code and print the label, which you can then fix to your parcel and drop off while you're there. Find the nearest Customer Service Point or Post Office® branch that will Print your prepaid labels by visiting Services Near You and clicking on the Delivery/Post Offices tab.
Are Boohoo returns free in Australia?
5. HOW TO RETURN AN ITEM & HOW MUCH DOES IT COST? For Australian returns, you will need to pay for your return ($15), you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office.
Is Boohoo true to size?
While individual items may of course vary, most items at Boohooman run true to size. The jeans in particular are maybe half a size smaller than something like Levis, but the rest of the clothing is pretty much true to size.
Is Boohoo quality good?
Boohoo has a consumer rating of 1.76 stars from 1,169 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Boohoo most frequently mention customer service, next day and tracking number problems. Boohoo ranks 1605th among Women's Clothing sites.
Can I cancel my Boohoo order?
The easiest way to do this is to contact us by email at customerservices@boohoo.com or by post at boohoo, PO Box 553, Burnley, BB1 9GD. You may use a copy of the cancellation form available here, but you are not required to do so.
How long does it take for a Boohoo package to be returned?
After your package arrives at the Boohoo warehouse, the contents will undergo a quality check. The company should process your return request within 14 days from the moment you send it. If Boohoo determines that your request is valid, it will issue a refund to your original payment method.
How to return a Boohoo item?
To return your items to Boohoo: Repack your items in a sealable, waterproof, and non-see-through container. Log in to the returns portal by entering your order number and email or the last four digits of your phone number. Select the items in question. Enter the reasons for your return.
How long does it take to get a refund from Boohoo?
If you receive the wrong or faulty product, you can return your item for a full refund within 28 days of purchase. Boohoo does not offer exchanges, but you can return your item and place a new order to get the size and color of the item that you want.
Can you return pierced jewelry?
Pierced jewelry. You can return these items only if you haven’t opened the package. Underwear and swimwear. Underwear and swimwear are eligible for returns if you haven’t removed the hygienic seal. Accessories, beauty products, and fashion facemasks. You can’t return any of these products because of hygienic reasons.
Does Boohoo offer free returns?
Boohoo doesn’t offer free returns for residents of the United States—you will have to pay a $4 shipping fee. You will get a confirmation email when the company receives your package. That email will include a tracking number, using which you’ll know where your return package is at all times.
Returns
If you are a customer in the European Economic Area (EEA), you get 28 calendar days to cancel your contract because you have changed your mind. This cancellation period starts from the day you have received all of the items in your order. Find out how to return your item (s) using our hassle-free, 3-step returns process here.
Returns
You can return your items via the returns portal, by clicking the link below; it’s fast, trackable & cost effective.