Full Answer
What is Callaway Golf pre-owned?
Callaway Golf Pre-Owned will buy back any club for a fixed price - determined at the original time of purchase for credit to the purchasing credit card when the return is accompanied by another Callaway Golf Pre-Owned purchase of equal or greater value.
What is the return policy for Callaway pre-owned?
You are responsible for all shipping charges associated with sending the buy-back club (s) to Callaway Pre-Owned. Returned items must be received within 10 days of issuing the return to receive your in-store credit.
How do I get a refund from Callaway Golf?
The remaining balance will then be refunded to your method of payment. To obtain a Return Merchandise Authorization (RMA) number, please contact a CallawayGolfPreOwned.com Sales and Customer Service Representative toll free at 800-200-4726. Need a Return Shipping Label?
Does Callaway warranty cover paint damage to the clubhead?
Paint and other cosmetic finishes, subject to normal wear and tear, like ball marks or scratches on the clubhead caused by ball strikes or failure to use headcovers, are not covered by this warranty but can be repaired for a fee. In order to obtain warranty service, simply contact Callaway Golf Pre-Owned at 800-826-6174.
What is the return policy on golf clubs?
If you are not satisfied with your new club purchase, for any reason, you may return it within 90 days of the original purchase for 100% credit towards an in-store purchase that day of similar product.
What is callaways return policy?
Callaway Golf wants you to be fully satisfied with every item you purchase. If you are not satisfied with the item you have purchased, you may return it within 30 days of shipment for a full refund of the product price. If product is unused, the refund will credit back to your original payment method.
How does Callaway preowned work?
CGPO will, without charge to the customer, repair the club or any part thereof which proves to be defective during normal use within the first twelve months after the date of purchase or, at its option, replace the club with a new or refurbished club.
Does Callaway replace dented drivers?
Callaway Golf will fix such blemishes and scratches, however, for a fee. To obtain warranty service in the United States on a complete Callaway Golf product, return the product to a Callaway Golf authorized retailer or directly to Callaway Golf.
Does Golf Galaxy have a return policy?
Golf Galaxy offers Free Returns on all purchases. Request a free, pre-paid UPS shipping label by contacting a Customer Service Representative at 1-800-287-9060. Please follow these directions to return by parcel service: Include the Merchandise Return Form and a copy of the original packing list inside the package.
Can you return golf clubs Amazon?
– You have 30 days from date of delivery to return items for free for a full refund if the item is defective, damaged, or the incorrect product. – Items must be sold and/or fulfilled by Amazon directly, otherwise the customer has to pay for return shipping, MAYBE.
What is outlet condition on Callaway Pre Owned?
Grading GuidelinesAverageOutlet10 Point Scale3-510Typical Rounds75+0Club Face/Sole/ShaftGood amount of wear; Face wear will be more evident on wedgesShop wear*Top of Woods/HybridsWill have scuffs/scratchesNo scuffs/scratches1 more row
How long is Callaway preowned shipping?
Normal delivery time for these shipments ranges from 10-30 business days. If a package has not been delivered within 75 days or more, written notice of non-receipt must be submitted to Callaway Golf Pre-Owned & Outlet signed by the intended recipient.
How does trade in work at Callaway?
A trade will only be accepted toward new Callaway Golf equipment of equal or greater value. No refunds or credits will be issued for amounts over the purchase price. All trading card prices are subject to change; please confirm your trade value immediately before conducting your transaction.
Do Callaway clubs have a lifetime warranty?
Warranty Coverage: Except as otherwise stated on the product or packaging, Callaway Golf Company warrants its golf clubs, components, and other products purchased from an authorized Callaway Golf retailer or distributor to be free of defects in material and workmanship for two years.
Can you get dents out of golf clubs?
0:571:42Golf Equipment : How to Repair Dents in a Golf Club - YouTubeYouTubeStart of suggested clipEnd of suggested clipSo it does need to be addressed. But truly you can't just go out and pound it out or fix it it'sMoreSo it does need to be addressed. But truly you can't just go out and pound it out or fix it it's something that needs to be sent back to the manufacturer. And usually it has to be replaced.
Can you Undent a driver?
To go back in and get a dent out of a golf driver's head is going to be impossible. Pulling the dent will most certainly impact other issues with the driver's head, and it could have a greater chance of causing damage to the club head. Instead, it is best to see if the driver is still playable and then go from there.
Can a driver head be repaired?
A cracked golf driver in most cases cannot be repaired but can be replaced. In pro golf stores, the golf shafts can be replaced with a new one to make you kick start afresh.
How did I dent the top of my driver?
2:476:07Sky Marks on Top of Driver - YouTubeYouTubeStart of suggested clipEnd of suggested clipBut you're probably hitting balls if they're if your short irons are probably pulls. And as theMoreBut you're probably hitting balls if they're if your short irons are probably pulls. And as the club's get longer they turn more into slices.
How do I remove Sky marks from my driver?
Method #1 – Magic Eraser Clean your club with a damp microfiber cloth. Then allow club to air dry. Use a magic eraser and rub against the sky mark. Apply water to the magic eraser for even better results.
Can a golf club head be repaired?
You can repair the grip, shaft, or head. People spend more than a $1,000 for a new set of golf clubs, so you'd be smart to save a large portion of that expense and repair the clubs you have.
How long does it take to return a Callaway golf cart?
Callaway Golf wants you to be fully satisfied with every purchase. If you are not satisfied with the items you have purchased, you may return them within 30 days of shipment for either a full refund or a Callaway Golf Gift Card.
How to get a return label from UPS?
To obtain your RMA and your FREE UPS Return Shipping Label, please contact a Sales and Customer Service Representative toll free at 1-877-723-5218 or email us.
Can you cancel a Callaway Customs Club?
We are more than happy to personalize a Callaway Customs club just for you; but please take note that Callaway Customs orders are NON-RETURNABLE and CANNOT BE CANCELLED once submitted. Please verify all of your personalization and customization requests prior to completing your order.
Can you get a refund for expedited shipping?
Additional expedited shipping fees are not refundable. To qualify for a refund back to your original payment method the items must be in new condition. This means they have not been hit, played or used. If you used your items but are not happy with them we want to help you find something that does work for you.
Does Callaway Golf Gift Card expire?
In this case, your return will qualify for a Callaway Golf Gift Card. The Gift Card is set at 100% of your purchase price with no expiration date.
What is Callaway Golf's exclusive trade in program?
Callaway Golf's exclusive Trade In! Trade Up! Program can lower your total cost to upgrade in three simple steps. It's the easiest way to upgrade your existing Callaway Golf or other brand equipment. Find out how much your current clubs are worth.
How long is the Callaway Pre Owned credit good for?
This is NOT a cash refund. The in-store credit is good for one year toward the purchase of any other product sold by Callaway Pre-Owned. To redeem the in-store credit, call 800-826-6174 to speak directly to one of our sales representatives. Please note that accessories do not qualify for the Buy-Back Guarantee.
How to contact Callaway Golf?
Superior Customer Service. We're always available to answer questions or help you track your order. Call us today at 1-800-826-6174 to speak with a trained Callaway Golf expert. Callaway Golf Pre-Owned & Outlet is a great company with outstanding customer service.".
How to buy back a Callaway club?
If you determine that you would like us to buy your club back from you, simply contact us by phone at 1-800-826-6174. We will authorize the buy-back and determine the associated in-store credit you will receive based on the amount of time you have owned the club. You are responsible for all shipping charges associated with sending the buy-back club (s) to Callaway Pre-Owned. Returned items must be received within 10 days of issuing the return to receive your in-store credit.
How much does flat rate shipping cost?
We've streamlined the ordering process to provide a simple, up-front purchasing experience. No matter how many items you order, ship everything within the contiguous 48 United States for the flat rate of $9.95 per order. It's that simple.
Does Callaway Golf have a pre-owned club?
But you can shop confidently with Callaway Golf Pre-Owned & Outlet, knowing that Callaway Golf puts its stamp of approval only on Certified Pre-Owned products. To demonstrate that trust, every Certified Pre-Owned club you buy will come with a Certificate of Authenticity from Callaway Golf.
Does Callaway Golf have a headcover?
A free headcover is included with every Callaway Golf driver, fairway wood or hybrid purchase.
Contact Us
We're here to make your experience with Callaway Golf Pre-Owned & Outlet great! Call Toll Free 800-200-4726 to speak with a Customer Service Representative.
Q: Do you charge sales tax?
Sales tax will be charged on shipments to all states except Alaska, Delaware, Montana, New Hampshire, and Oregon.
Q: When will my order ship?
Orders shipped via UPS Ground® typically take from 1-5 business days to arrive from the time the package leaves our facility. All orders shipped out via ground shipping within the contiguous U.S. will be charged according to our one-price shipping & handling rate of $9.95, regardless of the number of items shipped.
Q: How can I track my order once it ships?
You will receive a shipping confirmation email and tracking number when your order leaves our facility. We use UPS for all of our shipments to the U.S. and Canada. You can use the tracking number provided in your shipping confirmation to track the progress of your shipment at UPS.com.
Q: Can I customize my Certified Pre-Owned Callaway clubs?
Yes, we can customize most all of our Callaway clubs, but we're not able to customize any non-Callaway clubs. All non-Callaway clubs are sold as is. On most Callaway clubs, we can customize all of the features below:
Q: Do my Callaway Golf Pre-Owned clubs come with a warranty?
Callaway Golf Pre-Owned warrants its golf clubs are free of defects in material and workmanship for a period of twelve (12) months following the date of purchase from CGPO.
Q: As an international customer, are these prices in US Dollars?
All pricing will be in US Dollars. When ordering goods from Callaway Golf Pre-Owned & Outlet for delivery outside of the US, you may be subject to import duties, taxes and brokerage fees, which are levied once the package reaches the specified destination.
How to replace headcover on Callaway golf club?
We ask that you please e-mail or call our Customer Service Department at (800) 588-9836 and provide your street address as well as which club model you have . If you are looking for a headcover for a classic Callaway club, we recommend that you visit Callaway Golf Pre-Owned.
How to confirm authenticity of Callaway golf clubs?
A: The only way to confirm the authenticity of your club(s) is to purchase from an authorized Callaway Golf retailer. Please do not send any clubs to Callaway Golf for authentication. For more information, please click here.
What is the number to callaway golf?
We ask that you please E-mail or call our Customer Service Department at (800) 588-9836 and provide the following information
Does Callaway Golf offer lie angle adjustment?
A: Callaway Golf does offer both length and lie angle adjustment services for a fee. You can return your irons to Callaway to be adjusted through any of our authorized retailers. You may also make arrangements directly through Callaway Golf by calling our Customer Service Department at (800) 588-9836. Our business hours are Monday through Friday, 6:00am to 5:00pm Pacific Standard Time.
Does Callaway Golf offer reshafting?
A: Callaway Golf does offer a reshafting service for a fee. You can return your club(s) to Callaway to be reshafted through any of our authorized retailers. You may also make arrangements directly through Callaway Golf by calling our Customer Service Department at (800) 588-9836. Our business hours are Monday through Friday, 6:00am to 5:00pm Pacific Standard Time. Effective 12/4/15, Callaway Golf will no longer offer reshafting services for historical bore through products manufactured from 1988-2008. View Historical Products
Can Callaway accept ideas?
Therefore, while we thank you for thinking of Callaway Golf Company concerning submission of your idea, we are unable to accept your idea submission. We wish you the best of luck in your endeavors.
Does Callaway Golf pay for ideas?
In addition, Callaway Golf does not pay for ideas or intellectual property rights from non-employees or non-consultants unless a separate written agreement is entered into and signed by the Chief Executive Officer of the Company. Unsolicited ideas disclosed to the Company are not treated as confidential nor do we assume any responsibility for guarding your idea against any loss of right, or claim of title.