Can Canada Goose be returned?
Canada Goose is committed to the quality of our products and the satisfaction of our customers. We will gladly accept the return of unwashed, unworn, or defective merchandise with original tags.
How good is Canada Goose warranty?
Canada Goose products purchased from an Authorized Retailer are fully warranted against defects in materials and workmanship for the lifetime of the product – which means the usual and customary wearable life of the product, by the original owner.
Can I trade in my Canada Goose?
Currently exchanges are only offered in our Canada Goose Stores. We are unable to offer exchanges online.
Can I return Canada Goose to Nordstrom?
Yes, you can.
Why is my Canada Goose fading?
Here at Farthings we always follow the care label instructions! Canada Goose coats must dry clean only. Just like any other material ,garments over time do wear and tear and they also do fade. We once were approached by a customer that had requested his Canada goose coat to be cleaned.
Do Canada Goose jackets shed feathers?
Down seepage & feather loss is normal for up to six months. Our product lifetime warranty program covers authentic Canada Goose down garments against manufacturing defects in materials & workmanship.
Are Canada Goose returns free?
Complimentary return labels are available within 30 days of the purchase date provided the item(s) meet the return conditions: Unwashed, Unworn, Original tags still attached and in the original packaging. Any shipping fees on the original order are final and will not be refunded.
Why you shouldn't buy Canada Goose?
Canada Goose jackets are products of cruelty, and it's not just coyotes who are killed. The company also uses down from birds who died violently. Geese used for their down are inevitably sent to the slaughterhouse, where standard practice is to hang them upside down, stun them, and then slit their throats.
What can I do with my old Canada Goose?
A Canadian Outerwear Brand Wants To Buy Your Old Canada Goose Jackets. Wuxly Movement will give you up to a $275 credit for your old fur, fur-trimmed, or down-filled jackets. The Live Warm Trade Up Program began back in 2016 and aims to serve good on a variety of different levels.
Is Canada Goose out of style?
Interestingly, Canada Goose seems to be waning. It peaked in 2014 but was still popular. Then it dropped after 2018. While still wildly popular, it's trend line is dropping year-over-year since 2014.
How do I return an online order?
Returning Online Purchases: Go to the online site where you purchased your merchandise. Find and read the return policy. Most online stores will only accept returns of unused and unopened items. If it is clothing, you must keep the tags on the clothing in order to return the purchase.
Do Canada Goose still use real fur?
Canada Goose, the maker of luxury-priced winter coats, has announced it will no longer use animal fur on its clothing. The firm said it will cease buying fur by the end of this year and stop using it on its products by the end of 2022.
What covers Canada Goose warranty?
Canada Goose products purchased from an Authorized Retailer are fully warranted against defects in materials and workmanship for the lifetime of the product – which means the usual and customary wearable life of the product, by the original owner.
Is Canada Goose durable?
Canada Goose uses down sourced from Canadian Hutterite farmers. The stitching, fabric, and water repellency are all highly durable, and can be expected to last for many years.
Do moncler jackets have a warranty?
MONCLER MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE PRODUCTS INCLUDED IN THE MONCLER.COM US SITE NOR AS TO THE MERCHANDISE BEING SOLD TO YOU.
Does Canada Goose do dry cleaning?
Protect your investment and keep your Canada Goose in top condition. Reach out today to learn more about our Canada Goose dry cleaning services, or schedule a pick-up when you're ready and we'll come right to you.
What is the Warranty Policy?
Canada Goose products are made with the highest quality materials and craftsmanship, to protect you in some of the most extreme weather conditions, and we stand behind each one.
Do I need to clean my jacket before sending it in?
Yes. For us to service your claim, your item must be cleaned before it arrives for the protection of our staff and in accordance with Health & Safety Standards.
Will tailoring or altering my Canada Goose product void the warranty?
We understand you may wish to alter or modify your Canada Goose item to suit your body or needs. Should you choose to tailor your Canada Goose item, we will continue to provide warranty service to any un-altered areas of your item.
Do you provide alterations?
Unfortunately we do not have the capacity to perform custom alterations or modifications at this time.
How can I tell if my product is from an Authorized Retailer?
By purchasing from an Authorized Retailer, you can rest assured that the Canada Goose product is authentic and covered by the Canada Goose Warranty Policy. Canada Goose products are available in more than 38 countries worldwide. To find a list of Authorized Retailers in your area, visit Find a Retailer.
Will Canada Goose repair or replace my product?
If a Canada Goose product fails due to a manufacturing defect, we will repair the item at our expense. If the product is not repairable, or the cost of the repairs exceeds the value of the product, at our discretion, we may choose to replace the product instead.
How long will it take to get my product back?
We aim to have your product back to you as quickly as possible so you can get back to exploring the great outdoors. Our typical turn-around time is four weeks from the time we receive your product to when it gets back to you. Please keep in mind that fall/winter is our busiest season for warranty and repair service.
What is Canada Goose's terms and conditions of sale?
These Terms and Conditions of Sale (this “Agreement”) and the Web Site Terms of Use and the Privacy Policy represent the complete agreement between the parties in relation to the purchase of the Products and supersede all prior agreements and representations between the parties. If any provision of this Agreement is held to be unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable and the other terms of this Agreement shall remain in full force and effect. The failure of Canada Goose to act with respect to a breach of this Agreement by you or others does not constitute a waiver and shall not limit our rights with respect to such breach or any subsequent breaches. We may assign our rights and obligations under this Agreement to any party at any time without notice to you. This Agreement shall be governed by and construed in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein. Any action or proceeding arising out of or related to this Agreement or your use of this Web Site must be brought in the courts of the Province of Ontario located in Toronto, Ontario and you hereby irrevocably attorn to the jurisdiction of the courts of the Province of Ontario for all such purposes.
Does Canada Goose warranty cover defects?
Canada Goose Products purchased from the Online Store or authorized dealers are fully warranted to the original owner against defects in material and workmanship beginning at the time of sale and for the “Lifetime of the Product” (the “Warranty”). Therefore, if a Canada Goose Product purchased from our Online Store or an authorized dealer ever fails within its lifetime, due to manufacturing defects or workmanship, Canada Goose will, at its option, repair or replace the Product without charge. The Warranty does not extend to damage caused by improper care, accidents, normal wear and tear or negligence. The Canada Goose Warranty is voided if you remove any labels or if the Product has been tailored or altered in any way. For purposes of this Warranty, “Lifetime of the Product” means the usual and customary wearable life of the Product by the original owner. Canada Goose may, at its option, choose to offer to repair damage not covered by the Warranty at Canada Goose’s usual charge for repairs. If such an offer is made by Canada Goose, we will evaluate and communicate such offer to the customer on inspection by Canada Goose prior to any repairs being made. For questions on warranty claims, please contact our warranty department.
Does Canada Goose endorse third party websites?
We do not endorse or guarantee the accuracy of content, information or materials contained in any third party’s web site whose link appears in the Web Site. These links are provided for convenience only, and you access the links at your own risk and by accessing them you leave our Web Site and our terms and policies no longer govern. Canada Goose is not liable for such third party web sites or their contents nor does Canada Goose have any control or power over such third party web sites.
Does Canada Goose monitor emails?
Canada Goose may, from time to time, monitor and review any information transmitted or received through our Web Site or its associated emails. Canada Goose reserves the right to censor, edit, remove or prohibit the transmission or receipt of any information that we, in our sole and unfettered discretion, deem inappropriate or in violation of the these Web Site Terms of Use. During monitoring, the information may be examined, recorded or copied, and your use of this Web Site constitutes your consent to such monitoring and review. We take no responsibility nor do we assume any liability for any content posted or submitted by you.
Is the content of the Web Site accurate?
The Content is for information purposes only, and should not be relied upon as accurate, timely or fit for any particular purpose. Any pricing set out on the Web Site or in the Content is for informational purposes only and is not an offer open for acceptance by you.
Can you reproduce a web site?
You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any part of the Web Site or the Content.
Is Canada Goose a trademark?
“CANADA GOOSE,” “CANADA GOOSE ARCTIC PROGRAM & Design” and “CANADA GOOSE EXPEDITION CLOTHING OUTFITTERS & Design” and any other trade-marks, trade names, logos, slogans and images are trade-marks of Canada Goose Inc. in Canada and other countries and may not be copied, imitated or used, in whole or in part, without the prior written permission of Canada Goose or the applicable trademark holder.
Please note
Delivery timelines commence one business day following the date of purchase.
NEED HELP?
If you have any questions or need help with your account, you may contact us to assist you.