Full Answer
What is the return policy for car audio and video items?
All Car Audio and Video items must be returned within 30 days of purchase in brand new condition and 100% complete - with all parts, manuals and packaging materials, and the original proof of purchase receipt. A restocking fee of at least 25% will be charged for merchandise returned without original packing materials, boxes and parts.
What is Car Toys' delivery policy?
CarToys.com is not responsible or liable for any damage or loss arising from shipment. All orders are shipped to the address provided in the order. Car Toys assumes no responsibility for lost or stolen products. Car Toys strongly recommends that you or a representative be available for all deliveries.
How do I pay for my Car Toys order?
By completing an order on the Car Toys website you agree to pay Car Toys in full and allow us to charge your credit card and/or PayPal account for any and all charges.
Does car toys collect personal data when placing an order?
Car Toys, Inc. (“Car Toys”) does have to collect personal data such as email, address, and phone number when an order is placed. Car Toys only uses the personal information collected to complete orders placed on CarToys.com.
How long does it take to return a car toy?
Car Toys reserves the right to deny any return or exchange. Car Electronics: All Car Audio and Video items must be returned within 30 days of purchase in brand new condition and 100% complete - with all parts, manuals and packaging materials, and the original proof of purchase receipt.
What are the provisions of paragraph 2 and 3 of the Car Toys website?
The provisions of paragraphs 2 (Use of the Site) and 3 (Indemnification) are for the benefit of Car Toys and its officers, directors, employees, agents, licensors, suppliers, and any third party information providers to the Site.
Can you get a refund on a car toy gift card?
No refunds or exchanges will be given for unused gift cards or promotional cards. No cash will be issued for purchases made with a Car Toys Gift Card, promotional card or warranty redemption card. A store credit will be issued which is redeemable up to 90 days after issue.
Can you return a special order at Car Toys?
Due to the special nature of ordering non-stocked merchandise, special orders may not be returned for refund or credit. Special orders are covered under the manufacturer’s warranty. Deposits for special orders that Car Toys is unable to cancel are not refundable.
Does Car Toys provide email?
Car Toys reserves the right to provide user information, including email, to third parties as required by law (such as in response to a subpoena or court order), and to cooperate with law enforcement authorities in the investigation of any criminal or civil matter.
Does Car Toys store email addresses?
During checkout, there will be an option to allow Car Toys to send promotions to the email address provided. All customer data, including email addresses, will be stored in a secured database and it will not be sold to another company.
Does Car Toys collect personal information?
(“Car Toys”) does have to collect personal data such as email, address, and phone number when an order is placed. Car Toys only uses the personal information collected to complete orders placed on CarToys.com.
