Full Answer
What is the return policy for online returns?
For online returns, the customer will be responsible for return shipping fees. Please note: you must email us within 7 days of receiving the product to receive our authorization prior to shipping the product back.
Can I use my Catherines credit card on all purchases?
Don’t forget you can use your Catherines Credit Card on all FullBeauty purchases! LEARN MORE
What is the return policy for items with original tags?
All full priced, unworn items returned with original tags within 7 days of receiving shipment will be ELIGIBLE FOR REFUND. For online returns, the customer will be responsible for return shipping fees. Please note: you must email us within 7 days of receiving the product to receive our authorization prior to shipping the product back.
How do I return an item purchased through woman within?
Or Start Your Return Online If you have a Woman Within account, sign in and select Order History. Locate the order you wish to return and select "Return Item." On the “Order History" page, select the item (s) you would like to return along with a reason for the return.
Does Catherines have free returns?
Our goal is your complete satisfaction! If we have not delighted you, all unworn, unwashed, or defective merchandise may be exchanged or returned within 60 days of ship date. We are happy to process an exchange at no additional shipping expense for a new size, color, or different item.
How do I contact Catherines?
(866) 886-4720Catherines Inc / Customer service
Can I use my Catherines card at Lane Bryant?
Yes, you can use your Catherines credit card at Lane Bryant.
Where can I use my Catherines gift card?
It is issued by CSCG, Inc., and its value may be applied toward any merchandise purchase at Lane Bryant, Catherines, Lane Bryant Outlet, or Cacique stores or at LaneBryant.com, Catherines.com, or Cacique.com. This gift card may not be redeemed for cash unless otherwise required by law.