- To initiate a return, log into your account and obtain a Return number.
- You can only initiate a return after an order has been marked as shipped.
- The refund will be for the full value of the returned items, unless otherwise noted.
- Shipping and handling fees will not be refunded.
How do I return or exchange my Celestron product?
Contact your local dealer for more information. US customers may request a Return Authorization Number (RA/RMA number) by calling Celestron Technical Support at 310-803-5955 or submitting an online form. No returns will be accepted without a RA/RMA number.
What is Celestron's return policy for binoculars?
As a condition to the obligation to repair or replace your product, it must be returned to Celestron prepaid with proof of purchase satisfactory to Celestron and, for binoculars and spotting scopes, the appropriate return shipping and handling charge noted below.
What is the warranty policy for Celestron products?
The customer shall be responsible for all costs of transportation and insurance, both to and from the factory of Celestron, and shall be required to prepay such costs. Celestron shall use reasonable efforts to repair or replace any product covered by this warranty within thirty days of receipt.
How do I get technical support for my international Celestron product?
International customers receive technical support through the authorized Celestron dealer or distributor in their country. Contact your local dealer for more information. US customers may request a Return Authorization Number (RA/RMA number) by calling Celestron Technical Support at 310-803-5955 or submitting an online form.
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Did Celestron go out of business?
Late last night Celestron's vice president of engineering, Rick Hedrick, told Sky & Telescope that despite Tasco's woes Celestron is fully staffed and “continuing normal operations” at its Torrance, California, headquarters.
Is Celestron good brand?
Celestron does make some great telescope mounts though and their refractors are pretty high quality as well. The company has been around since 1973 and continues to release new telescopes every year. Overall, Celestron is a very good brand and it's certainly one of the better ones out there for astronomy.
How do I contact Celestron?
Look under the Support Tab on the product page to see all the Knowledgebase articles for your product. There are many ways to reach our Technical Support team. The fastest way to reach us is via our new Live Chat feature. You can also submit an email to our support site, or call us at (310) 803-5955.
Is Celestron made in China?
All Celestron's scopes' components are made in China. Some are still assembled here, including Edge scopes.
Which is better Celestron or Meade?
Both offer telescopes with great features like GoTo, GPS, and high-quality optics. Truthfully, you can't go wrong with either brand....Meade vs Celestron: At a Glance.MeadeCelestronManufactured inTaiwan and Irvine, CATaiwanBeginner-friendlyYesYesPrice range$45 – $19,000$50 – $8,7002 more rows•Jun 6, 2022
What is the best telescope in the world?
Orion GoScope 80 Tabletop. ... Celestron StarSense Explorer LT 114AZ. ... Vaonis Stellina Observation Station & Hybrid Telescope. ... Celestron PowerSeeker 127 EQ. ... Orion StarBlast 6i IntelliScope. ... Encalife SVBONY 501P 70. ... Celestron NexStar Evolution 9.25. ... Sky-Watcher Skymax 127 SynScan AZ GoTo.
Is Celestron a good telescope?
The Celestron NexStar 5SE Schmidt-Cassegrain telescope is our top pick due to its all-around accessibility and ease of use. Its primary 5-inch mirror offers crisp, intimate views of the moon and bright planets, and provides an entry into views of distant galaxies and star clusters.
What is the best telescope to start with?
The Celestron Inspire 100AZ is a top, top choice of telescope for beginners. It offers great ease of set up and use, and it comes with a far greater selection of accessories than most other starter telescope bundles - it's the complete package for those trying their hand at astronomy.
Where are Celestron binoculars made?
Celestron Echelon binoculars are hand made in the USA, using the quality optics from Japan. This ensures a very high build quality and optical performance that combines to produce a superb all round binocular.
Is Celestron owned by Xiaomi?
The Celestron brand, which is relatively well known in the field of star utensils, also belongs to the Xiaomi Youpin ecosystem.
Are Celestron telescopes Made in USA?
Meade and Celestron remain the world's only major sources of Schmidt-Cassegrain telescopes. Both companies have kept the manufacture of these popular instruments in their respective plants in Southern California, despite having significant ties to manufacturing operations in Asia.
Is Celestron American made?
Celestron is an American company based in Torrance, California, United States, that manufactures telescopes and distributes telescopes, binoculars, spotting scopes, microscopes, and accessories manufactured by its parent company, the Synta Technology Corporation of Taiwan....Celestron.TypePrivateWebsiteCelestron.com7 more rows
How good are Celestron optics?
At the mid-level price range, these Celestron TrailSeeker ED binoculars are just about as good as it gets and in my opinion one of the Best Value For Money Binoculars in their class. Highlights include high quality optics like dielectric coated, phase corrected prisms that bring about a high-quality, bright view.
What is best telescope brand?
During your search for the best telescopes, you'll likely encounter brands like Celestron, Orion, Sky-Watcher, Meade Instruments, Explore Scientific, and Vixen. These brands produce some of the best telescopes on the market.
What is the best telescope manufacturer?
Top Worldwide Telescope ManufacturersCompanyAnnual Est. Revenue1.Bushnell Corporation$152.01 Million2.Celestron, LLC$58.32 Million3.Bresser$36 Million4.Barska$27 Million1 more row
Which telescope is best for viewing planets and galaxies?
11 best telescopes for seeing the planetsSky-Watcher SkyMax 180 Pro Maksutov.Celestron Astro Fi 5 Schmidt-Cassegrain Wi-Fi system.Orion StarSeeker IV 150mm GoTo Mak-Cass Telescope.Explore Scientific Carbon Fibre 127mm triplet apo refractor.Sky-Watcher Evostar-90 AZ Pronto telescope mount.More items...•
What is required to return Celestron?
All returns must be accompanied by a written statement setting forth the name, address, and daytime telephone number of the owner, together with a brief description of any claimed defects. Parts or product for which replacement is made shall become the property of Celestron.
What is the number to call Celestron for return?
B. The Proper Return Authorization Number must be obtained from Celestron in advance of return. Call Celestron at 310-328-9560 to receive the number, and display it on the outside of your shipping container.
How long does it take for Celestron to repair a product?
Celestron shall use reasonable efforts to repair or replace any product covered by this warranty within thirty days of receipt. In the event repair or replacement shall require more than thirty days, Celestron shall notify the customer accordingly.
How long is Celestron warranty?
2-YEAR WARRANTY. A. Celestron warrants your product to be free from defects in materials and workmanship for two years. Celestron will repair or replace such product or part thereof which, upon inspection by Celestron, is found to be defective in materials or workmanship.
What is the phone number for Celestron?
http://www.celestron.com/pages/technical-support. Call: 310-328-9560. Hours: Monday-Friday 8am-4pm PST. NOTE: This warranty is valid to U.S.A. and Canadian customers who have purchased this product from an authorized Celestron dealer in the U.S.A. or Canada.
When did Celestron offer a lifetime warranty?
The details are the same as noted above. From January 1, 2000, through December 31, 2002, Celestron offered a Limited Lifetime Warranty on all binoculars and spotting scopes. The limitations at that time were similar to wear and tear as noted in the current Limited Lifetime Warranty.
When did Celestron offer a warranty on binoculars?
From January 1, 2003, through December 31, 2004, Celestron offered a No Fault Warranty on the Regal, Noble, and Ultima binocular lines. The details are the same as noted above.
What happens if you return a Celestron?
If a product is returned for any reason, the returned item must be 100% complete. Please inquire with a Celestron Technical Support Representative for any special packaging instructions. If the product is a No Fault Warranty Exchange, send product with all packaging, manuals, registration card (s), accessories and software.
Does Celestron have a lifetime warranty?
Celestron warrants all of its optical products to be free from defects in materials and workmanship. Binoculars and spotting scopes have a limited lifetime warranty, while telescopes, accessories, and microscopes have a two-year warranty.
Does Celestron have spare parts?
Celestron occasionally has spare parts for sale. Visit our spare parts page to view our current selection.
How to contact Celestron Technical Support?
No replacements will be accepted without a Return Authorization Number (RA/RMA number) To request an RA/RMA number, please call Celestron Technical Support at 1-800-421-9649 or click here to fill out our contact form. All returns must be received within the 30 days of the RA/RMA issue date.
Is shipping fee refundable?
Shipping and Handling Fees are not refundable.
