- Email a request with your name, phone number, reason for returning product, and date of purchase to rma@certifit.com.
- Your RMA request will be processed by Certifit.
- If the RMA is approved, you will be sent an email with an RMA number and return instructions.
- Follow the return instructions carefully.
How long does it take to return items to SureFit?
A return authorization (RA) request must be submitted within 60 days of invoice date to be eligible for credit. Once a RA number has been issued, items should be returned to SureFit within 15 days. A return authorization (RA) number must be obtained prior to returning items to SureFit.
What should be included in a return and refund policy?
A return and refund policy is an agreement between customers and your business regarding returns and refunds. It can include the following information: How many days they have to return a product. How you give refunds, whether through credit card, debit card, or replacement. Who pays the shipping charges for returns.
What is the return policy for final sale items?
All sales after 30 days from the original shipment date are considered final. Additionally, Final Sale and clearance items are not eligible for returns. *PRE-PAID shipping labels are for Returns in the 48 contiguous states only (AK, HI, Puerto Rico, US Territories, Canada and APO/DPO addresses must use Option 1 above instructions)
How to create a return policy for your business?
Create a return policy that builds trust with customers. Be clear and concise when writing your return policy. Don't demand things from your customers. Make your return policy easy to find and access on your website.
Are CertiFit parts any good?
Overview. CertiFit has a consumer rating of 1.89 stars from 9 reviews indicating that most customers are generally dissatisfied with their purchases. CertiFit ranks 366th among Auto Parts sites.
Can anyone buy from CertiFit?
You do not have to be a dealer to purchase from us. Just come by one of our stores or give one a call to see what we have available.
Can you return parts to Certifit?
RETURNS AND EXCHANGES We will give you a 100% refund and cover the return shipping costs if the return is a result of our error (i.e., you received an incorrect or defective item, etc.). Return of any item must receive prior authorization in the form of a Return Merchandise Authorization (? RMA?) from Certifit.
How long does it take to get a return authorization from Surefit?
Once a RA number has been issued, items should be returned to SureFit within 15 days. Currently, there are no restock fees for cataloged/stocked shoes.
How long does it take to get a Surefit RA number?
Once a RA number has been issued, items should be returned to SureFit within 15 days.
Where to write RA number on return?
RA numbers must be written on the outside of the return box. All returned stock items are subject to a 15% restock fee with a maximum restock fee of $50 per product, with the exception of shoes (dependent upon supplier’s policy). Products must be in resalable condition, including original packaging.
Does Surefit give credit for nonstock shoes?
Certain suppliers, including Brooks and Wolverine (Hush Puppies), do not provide credit for non-stock/special order returns. SureFit will not issue credit for these items. For nonstock shoes, contact Customer Service for supplier-specific policies. Any supplier restock fees will apply if non-stock returns are accepted.
How long does it take to get a refund from Surefit?
If you are not 100% satisfied with your purchase from Surefit Home Décor you can return your item (s) for a refund within 30 days of purchase, less shipping costs. All sales after 30 days from the original shipment date are considered final. Additionally, Final Sale and clearance items are not eligible for returns.
How long does it take for a Surefit label to be emailed?
Your label will be emailed to you within 24 hours. (If requested, SureFit may also mail your label via USPS, placing it in the mail within the next business day). Print your pre-paid UPS return label. If you are unable to print on your own, your local UPS Store may be able to assist.
