Full Answer
What is cettire’s returns policy over Christmas?
“ Ridiculous returns policy , 10 days return over Christmas Holiday is outrageous!! Avoid this company ” “ I bought a purse for my wife as a Christmas present. She did not like it and I contacted Cettire to return it (which you have to do by contacting customer service) on December 29. I was told I only had 10 days to initiate a return.
Will cettire insure my package while in transit?
Yes we insure every package while in transit to our customers. How do I return an item? Go to your account at the top right corner where it says your name. Click "Create Return" next to the order you would like to return and follow the prompts. If you encounter any problems, please contact our customer service at customerservice@cettire.com
What should I do if I have any problems with cettire?
If you encounter any problems, please contact our customer service at customerservice@cettire.com If you checked out as a guest, please sign up for an account with the same email address you used to make the order and initiate a return from there. How long does it take to process my refund?
What is cettire’s shipping policy?
Please note, shipping times are based on the time from collection and are intended to be indicative only. Cettire cannot bear responsibility for circumstances beyond its control such as delays in clearing customs, payment approval and other such matters. For information on how to track your purchase, please see our Orders and Shipping page.
What happens to your Cettire account if you cancel it?
What are the additional terms and conditions?
What is expected delivery time?
Can you use a gift voucher on Cettire?
Can Cettire be liable for credit card fraud?
Does Cettire waive its right to act with respect to breach of contract?
Does Cettire require signature?
See more
Does Cettire give refunds?
Refunds. Once we receive the item, we will refund you to your original payment method. Please note that refunds may take up to 10 working days to process due to varying processing times between payment providers.
Is Cettire used or new?
Are Cettire products new or pre-owned? We only sell new items.
Is Cettire based in Australia?
Cettire is an Australian-owned, online luxury fashion retail platform selling clothing, shoes and accessories from over 1300 international high-end fashion brands....Cettire.TypePublicIndustryE-commerceFounded2017HeadquartersMelbourne, AustraliaKey peopleDean Mintz, founder and CEO3 more rows
Is Cettire original?
BEWARE OF THIS COMPANY. ALL THE REVIEWS YOU READ ABOUT CETTIRE ARE TRUE. THEY SELL FAKE DESIGNER ITEMS AND SHOULD BE SHUT DOWN FOR FRAUD.
How is Cettire so cheap?
“The Cettire business model isn't illegal — it's just very good at exploiting legal loopholes in trade regulations,” Mr. Mathew said. He noted that shipments valued less than $800 can generally be shipped free of import duties to the United States, where two-thirds of Cettire's customers are.
Who owns Cettire?
Dean MintzCEO/Founder, Cettire Ltd.
What country is Cettire in?
AustraliaCettire is based in Australia and sells globally via its website. It sources products from more than 1300 designer brands - think Gucci, Balenciaga, Burberry - and sells more than 160,000 products.
Is Cettire a reseller?
So Cettire is an online fashion retailer.
What kind of store is Cettire?
luxury fashionCettire is your online destination exclusively for luxury fashion. We sell a huge range of products from over 500 designers, which include an extensive range of women's and men's wear from world-renowned brands such as Prada, Gucci, Saint Laurent, Balenciaga and Valentino.
Does LYST sell fake items?
Lyst is the definitive fashion shopping platform, used by millions of shoppers globally. As a search platform, we don't stock or commercialise items, but our website and app will help you find what you're looking for. Please be assured that all items on Lyst are authentic.
Are items from SSENSE authentic?
Product Authenticity To guarantee authenticity, the SSENSE inventory is directly supplied by the brands and designers in its collection. For added assurance, every order that SSENSE ships undergoes a thorough quality check.
Is FarFetch a legit website?
Legit and Safe In the sea of e-commerce platforms, it can be challenging to choose one that you can trust. FarFetch is a legitimate choice. Its partners are trustworthy, and it also has a good return policy.
What kind of website is Cettire?
Cettire is your online destination exclusively for luxury fashion. We sell a huge range of products from over 500 designers, which include an extensive range of women's and men's wear from world-renowned brands such as Prada, Gucci, Saint Laurent, Balenciaga and Valentino.
Does LYST sell fake items?
Lyst is the definitive fashion shopping platform, used by millions of shoppers globally. As a search platform, we don't stock or commercialise items, but our website and app will help you find what you're looking for. Please be assured that all items on Lyst are authentic.
Does SSENSE sell authentic items?
Product Authenticity To guarantee authenticity, the SSENSE inventory is directly supplied by the brands and designers in its collection. For added assurance, every order that SSENSE ships undergoes a thorough quality check.
Is FarFetch a real website?
Legit and Safe In the sea of e-commerce platforms, it can be challenging to choose one that you can trust. FarFetch is a legitimate choice. Its partners are trustworthy, and it also has a good return policy.
Cettire - A Luxury Online Fashion Emporium
Shop Designer Luxury Fashion at Cettire.com. The Milan-based label Attico was born from its founders' shared love for glamour and sparkle
END. (US) | Style. Sneakers. Culture. Community. | END. (US)
END. Clothing - The leading retailer of style, sneakers, culture, community. New products added daily.
Women's Designer Clothing Collections & Runway Fashion | Moda Operandi
Shop the latest fashion, jewelry & home at Moda Operandi, from designers including Isabel Marant, Oscar de la Renta, Johanna Ortiz, Prada & more.
How to return items to Cettire?
If you would like to initiate a return, please go to your account at the top right corner where it says your name. Click "Create Return" next to the order you would like to return and follow the prompts. If you checked out as a guest, please contact customer service at customerservice@cettire.com. In the event you need change the pickup time you will need to liaise directly with Cettire's preferred courier.
How long does it take for a return to arrive at Cettire?
Returns must arrive at our location within 14 days from the date the parcel is received using the label provided by us. Items received after this period are accepted only at the discretion of Cettire. Please note that orders can only be cancelled within the first 24 hours of making a purchase provided that the item/s have not shipped. Any cancellations initiated after the 24 hour period has expired will incur a 25 USD cancellation fee and any order which contains items that have been shipped may not be cancelled.
How to check DHL delivery status?
If you are registered with us, you can check the status by signing in and selecting your order under “Order History”. Alternatively, you can insert the tracking number supplied into DHL’s website. You will also receive regular e-mail updates on the delivery status of your order, even if you do not have an account with us. Please note that you have 30 days upon the dispatch of your order to contact us should you not receive it. If you contact us after this 30 day period, we cannot guarantee your refund.
What happens if you refuse a shipment from Cettire?
If you refuse a shipment from Cettire or do not take necessary steps to retrieve your shipment after we have attempted delivery at your nominated shipping address you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to Cettire. This amount will be deducted from your merchandise refund.
Do shoes have to be returned?
Shoes must be returned in their original boxes.
Can you return a product marked as final sale?
Products marked as final sale cannot be returned or exchanged.
How do I return an item?
Go to your account at the top right corner where it says your name. Click "Create Return" next to the order you would like to return and follow the prompts. If you encounter any problems, please contact our customer service at customerservice@cettire.com
How long does it take to process my refund?
Please note that refunds may take up to 10 working days to process due to varying processing times between payment providers. To ensure your refund is as quick as possible, please see our Returns Policy
How long does Afterpay take to pay?
Afterpay is a deferred payment service that allows you to shop today and pay in four payments every 2 weeks without interest. The first payment is taken when you place an order and the three remaining payments will be automatically taken from your chosen credit or debit card every 2 weeks.
How long does it take for a refund to be processed?
Please note that refunds may take up to 10 working days to process due to varying processing times between payment providers. To ensure your refund is as quick as possible, please see our Returns Policy
What happens to your Cettire account if you cancel it?
To the extent your credits exceed the amount of your total purchase, such credit balance will remain in your account. If your account and/or membership is terminated for any reason, any credit balances in your account will be immediately cancelled. Account balances are determined by Cettire and such determination is final.
What are the additional terms and conditions?
Additional terms and conditions may apply to specific portions of the Site or your membership, which terms are made part of these Terms of Use by reference. You agree to abide by such other terms and conditions. If there is a conflict between these Terms of Use and the terms posted or emailed for, or applicable to, a specific portion of the Site the latter terms shall be in effect.
What is expected delivery time?
Our expected delivery time its our best effort estimation of the time required for you to receive your order after you have made a purchase. We cannot be held liable for any losses as a result of delivery occurring outside of our expected time frame and you are not released from your obligations as a customer or any other terms and conditions that may be relevant to your order should your order be delivered in a time frame other than our expected delivery time. If you are account needs to undergo security validation this will impact the delivery time. Cettire is not responsible for any delays caused by destination customs clearance issues.
Can you use a gift voucher on Cettire?
Online Gift Voucher. Cettire online gift voucher is honoured only on Cettire.com. Voucher is not exchangeable for cash. Voucher must be fully utilized when making payment. Any unutilized amount of this voucher will be forfeited and shall not be refundable. Voucher cannot be used for more than one transaction on Cettire.com. Cettire will not be responsible for the loss of the voucher.
Can Cettire be liable for credit card fraud?
In a credit card transaction, you must use your own credit card. Cettire will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user.
Does Cettire waive its right to act with respect to breach of contract?
The failure of Cettire to act with respect to a breach by you or others does not waive Cettire's right to act with respect to subsequent or similar breaches. Cettire's failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.
Does Cettire require signature?
We insure each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by Cettire, and transfer of responsibility in the same way. The goods are your responsibility from the time we deliver them to the address you gave us.
