To start the Return process
- Please contact Chicco USA Customer Service to obtain a Return Authorization. You may email us or call us at 1-877-424-4226. ...
- Pack and then label the carton with the Return Authorization number. If possible, use the original packaging.
- Ship the return merchandise using your carrier of choice. ...
Full Answer
What is the return policy at Chico's off the rack?
CHICO’S OFF THE RACK RETURN POLICY Merchandise returns and exchanges may be accepted (excluding "final sale" or "as-is" items, gift cards (except where required by law) and gift boxes) within 60 days of the date of purchase. Returns must be accompanied by original or gift receipt, or date and amount of purchase must be validated in our system.
What is Chicos'2 day shipping policy?
**** Chicos provides FREE 2 Day Shipping by ShopRunner to ShopRunner members with online purchases of $50 or more. ShopRunner shipping will follow the 2nd Day Shipping policy (See above). Please note: "Business day" refers to Monday through Friday, excluding holidays.
How do I redeem a gift card at Chico's?
Gift Cards may be redeemed at any participating Chico's location, by phone or online. To redeem online have your Gift Card out as you will need to input the card # and pin during the Payment page at Checkout. For additional information regarding the redemption of Gift Cards, please call 1.888.855.4986. 7. Do you gift wrap?
Can I Sell my merchandise at Chico’s outlet?
Merchandise sold in Chico’s Outlet stores, Chico’s Off the Rack stores or online at ChicosOffTheRack.com is not intended for commercial resale or export.
What is Chico return policy?
Merchandise returns and exchanges may be accepted (excluding "final sale" or "as-is" items, gift cards (except where required by law) and gift boxes) within 60 days of the date of purchase. Returns must be accompanied by original or gift receipt, or date and amount of purchase must be validated in our system.
Does Chicos charge for returns?
Make a Return by Mail If you don't have a Prepaid Return Shipping Label, visit our Returns Portal where you can download and print a prepaid return shipping label. Please note that when we receive your return, we'll deduct $7.00 USD from your refund for handling fees.
Can Chico's off the rack be returned to Chico's?
If you prefer to return or to exchange your purchase in one of our stores, our sales associates will be happy to help you with your return or exchange at any of our U.S. Chico's Outlet or Chico's Off The Rack stores. Click here to find the store nearest you.
Can you take something back to the store without a receipt?
No store has to change or refund an item simply because the owner does not like the colour. But where an item fails, shops do not have the right to demand a receipt. A credit card slip or statement or even the say-so of a person who was present when the products were purchased, are legally enough.
Does Chicos offer free shipping?
**** Chicos provides FREE 2 Day Shipping by ShopRunner to ShopRunner members with online purchases of $50 or more.
Where is Chico clothing made?
Chico's FAS is an American women's clothing and accessories retailer founded in 1983 on Sanibel Island, Florida. The company was founded by Marvin and Helene Gralnick and is headquartered in Fort Myers, Florida....Chico's FAS.TypePublicWebsitewww.chicosfas.com12 more rows
How do I return something to Chicos rack?
Chico's Off The Rack and Chico's Outlet merchandise can only be returned on chicosofftherack.com or to our Chico's Outlets. Chico's boutiques and chicos.com cannot accept returns of Chico's Off The Rack or Outlet merchandise.
Is Chico's off the rack the same as Chico's?
In 2017, we launched our first Chico's Outlet website, Chicosofftherack.com, keeping our commitment to must-have fashion at an equally fabulous price. Today, Chico's Off the Rack continues to open new stores in even more convenient locations, offering original Chico's Outlet styles to really sweeten the deal.
What does Chico's off the rack mean?
Chico's Off the Rack is a specialty retailer offering original Chico's Outlet must-have fashions at equally fabulous prices.
Can a store refuse to give a refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
Can stores look up receipts?
Some companies offer the option to have receipts sent via email. The best way to obtain a receipt if you lost the original copy is to return to the place of purchase. Some stores can look up a previous purchase and print a new receipt for you if you used a credit card, debit card or personal check.
Can I return something after 30 days?
Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose.
Is Chico's off the rack the same as Chico's?
In 2017, we launched our first Chico's Outlet website, Chicosofftherack.com, keeping our commitment to must-have fashion at an equally fabulous price. Today, Chico's Off the Rack continues to open new stores in even more convenient locations, offering original Chico's Outlet styles to really sweeten the deal.
What does Chico's off the rack mean?
Chico's Off the Rack is a specialty retailer offering original Chico's Outlet must-have fashions at equally fabulous prices.
What is DSW return policy?
Exchanges made within 60 days with original sales receipt or shipping invoice will be issued as a credit on the original form of payment. Exchanges made after 60 days will be issued on a merchandise credit for any difference owed. Merchandise received as a gift may be returned or exchanged.
Can I use a Chico's gift card at Chico's off the rack?
CHICO'S Gift Cards and eGift Cards may be redeemed for your merchandise purchase at any CHICO'S boutique located in the United States, including CHICO'S Outlets and Chico's Off The Rack stores ("Stores"), online (for U.S. orders only) at chicos.com or chicosofftherack.com, or for phone transactions at (877) 948-2525.
How much is the service charge for NSF checks?
A service charge of $25 or the maximum permitted by law will be assessed for NSF checks. The amount of the check and service charge may be collected via electronic debit or bank draft drawn from your account.
Can I return PayPal merchandise?
Merchandise purchased via PayPal may be returned in stores or returned via mail using the return shipping label provided. If you do not have your shipping label, please contact Customer Service.
Is merchandise considered a final sale?
Merchandise marked "final sale" is sold "as is" and may not be returned or exchanged and is not eligible for price adjustment.
How long does it take to return a Chico watch?
If you’re not satisfied with the product, return it within 60 days of the date of purchase. Chico’s return policy defines strict rules regarding the return of certain items for personal use. To send back watches, intimates, swimsuits, and hosiery—socks and stockings, ensure that: Original ticketing is attached.
How long does it take to get a refund on a product?
Without a bill, you may get a refund of up to $250. To do so, return the item within 90 days of the date of purchase. The amount will correspond to the product’s lowest price from promotions, sales, and discounts.
Can you return Chico products?
Chico’s return policy entitles you to return most of the company’s products if they don’t perform well. Note that some items aren’t eligible for a refund or an exchange, and they fall into the following categories: As-is. Final sale. Gift boxes. Gift cards, unless demanded by the law.
How much is the service charge for NSF checks?
A service charge of $25 or the maximum permitted by law will be assessed for NSF checks. The amount of the check and service charge may be collected via electronic debit or bank draft drawn from your account.
Can you request a price adjustment at the time of pickup?
If your item is available at a lower price in the store, you may request a price adjustment at the time of pickup. Some exclusions may apply. Please see our Price Adjustment Policy for details.
How to contact Chicco USA?
Please contact Chicco USA Customer Service to obtain a Return Authorization. You may email us or call us at 1-877-424-4226. Without a Return Authorization, we cannot accept any returned merchandise.
Is Chicco responsible for lost merchandise?
Chicco USA is not responsible for merchandise which is lost or stolen in transit. Damaged/Defective Merchandise: If upon delivery your item is damaged or defective, please contact Customer Service immediately at 1-877-424-4226. Exclusions: Returns without a valid Return Authorization number will not be accepted.
How much is the service charge for NSF checks?
A service charge of $25 or the maximum permitted by law will be assessed for NSF checks. The amount of the check and service charge may be collected via electronic debit or bank draft drawn from your account.
What does 98 mean on a special savings?
Merchandise prices ending in .98 indicate final sale or Special Savings items .
Can you return items from Chico's?
Merchandise purchased in an outlet store, in a Chico’s Off the Rack store or on an outlet website may only be returned in such locations. Merchandise purchased in a full-priced store or on a full-priced website may only be returned in such locations. Purchases must be returned in the country of original purchase.
Does Chico's offer free shipping?
Yes. As of -, Chico's does offer free shipping policies. View the discussion thread for more details.
Does Chico's offer free returns & exchanges?
Yes. As of April 4, 2021, Chico's does offer free return policies. View the discussion thread for more details.
Does Chico's offer international shipping?
Yes. As of April 4, 2021, Chico's does offer international shipping policies. View the discussion thread for more details.
Does Chico's offer curbside pickup?
Yes. As of April 4, 2021, Chico's does offer in-store pickup. View the discussion thread for more details.
How to contact MyChacos?
If you have any questions or concerns about your MyChacos purchase, please contact our customer service team at 1-888-211-9211. The online return process will require a printer, as you are provided a PDF to download that includes a shipping label and return document.
How long does it take to cancel an exchange order?
Exchange orders will be cancelled after 21 days if not received. Start Your Return.
Need A Different Size Or color?
- If you need to exchange an item for a different SIZE or COLOR within 60 days of your original purchase, simply circle the item(s) on your packing slip that you wish to exchange and indicate the size/color you prefer. Merchandise sent to us for exchange must be unworn and unwashed o…
Prefer A Different item?
- If you wish to exchange an item for a different item within 60 days of your original purchase, you may call 1.888.855.4986 to place your order with one of our Sales Consultants. After placing your re-order, you can then make your return as outlined above.
Price Adjustment Policy
- We will adjust the price of an item on a one-time basis if the price decreases within 14 days of original purchase and if you present your original receipt in-store for an in-store purchase. Price adjustments will be made in the original form of payment. Online or catalog purchases are not eligible for price adjustment in our stores; additional exceptions apply.
Final Sale
- Merchandise marked final sale is sold "as is" and may not be returned or exchanged and is not eligible for price adjustment. Merchandise prices ending in .98 indicate final sale.