Yes, you will need a receipt from an in-store purchase or an online proof-of-purchase in order to return an item bought at Cotton On. If returning a faulty item, Cotton On may accept a bank statement as proof-of-purchase if you can’t find the receipt. How do I return an item purchased at Cotton On?
Full Answer
What is Cotton On's return policy for items purchased online?
Items purchased online can be returned in store with proof of purchase. In the case of online purchases, refunds will not include the cost of shipping, except as provided below. Products purchased from any Cotton On Group retail or online store can be returned at any time by the customer with proof of purchase;
What is the return policy for items purchased online?
These details will be used for the purpose of processing the return; and Items purchased online can be returned in store with proof of purchase. In the case of online purchases, refunds will not include the cost of shipping, except as provided below.
Can I return a product in-store or online?
Just follow the returns process above in-store or online. If you change your mind about a product you purchased from us online or in-store, we will refund the purchase price, or exchange (only available via stores) in the country of purchase, subject to the following conditions:
Can I Return my parcel online or in-store?
Online: When returning your parcel, please ensure you make a note of your tracking number so we can validate when it is received at the warehouse. Once our warehouse receives it, the team will proc... Online & store purchases can be returned in-store provided they meet our change of mind or faulty returns policy.
Can I return to Cotton On without a receipt?
Items must be in original sale condition (unworn, unwashed, or otherwise unused with original tags/labels attached); You may be asked to provide personal details for returns or exchanges.
Can you return products without a receipt?
"It all depends on the store," Spencer reiterates. "Some stores do not require a receipt for any return, and they will simply provide you with cash back if that's what you want," she says, adding that "other stores will happily offer you a credit without a receipt."
What is Cotton On return policy?
If the item you purchased at Cotton On doesn't suit you, you can return it as long as the product is unused, unwashed, and has all original tags attached. The Cotton On return policy states that you can place a return any time—all you need is proof of purchase.
What do I do if I lost my receipt?
Most companies keep copies of receipts, but it is best to contact the store to see if a reprint is possible. If you have a lost receipt, your best plan of action probably is to contact the place that gave you the original copy and see whether the store can reprint the receipt for you.
What to do if you want to return something without a receipt?
In case you don't have any evidence of purchase or you're over the store's time limit, say that the item you want to return was a gift....How To Return Something Without a ReceiptThe credit card you used to purchase the item.A bank statement showing the specific date of the purchase.The original packaging.
How long can you return at Cotton On?
Can I return a Cotton On purchase after 30 days? Yes. Cotton On has a total return and exchange policy, meaning that the customers can return/exchange their purchase at any point in time. Provided they should be new, unused with all the tags and stickers intact, along with a valid proof of purchase.
What is return and refund policy?
A return and refund policy is an agreement between customers and your business regarding returns and refunds. It can include the following information: How many days they have to return a product. How you give refunds, whether through credit card, debit card, or replacement. Who pays the shipping charges for returns.
How long does Cotton On refund?
How long will my refund take? We will email you to confirm once your return is received by our warehouse and another email to confirm once the refund is processed. The money should return to your account within 1-5 business days from the date of processing (second email).
Can you return something without a receipt UK?
Can I return something without a receipt? Whilst there is no legal obligation for a retailer to refund a purchase without proof of purchase, most will allow an exchange or credit note, so it's always worth asking.
Can a store tell if an item was purchased there?
In most cases a bar code does not provide information concerning where a product was purchased. The most common bar code is the UPC code, found on all packaged goods at grocery stores. It only identifies the product (first five digits) and the company (second five digits).
What is Shoppers Drug Mart return policy?
If you are not completely satisfied with the quality of any of these products purchased at a Shoppers Drug Mart store, simply return it with receipt or original package, within 30 days of original date of purchase for a full refund.
Can I return an item without a receipt at Target?
If you don't have the proof of purchase (examples include receipts, digital barcodes, packing slips), you may receive a refund in the form of a merchandise return card. When returning an item purchased from a Target Plus™ Partner, you must provide the proof of purchase.
What is cotton on?
Cotton On is a retailer who is selling clothing in numerous countries of the world, and its return policy differs from one country to the other. In the U.S., Cotton On return policy covers: Change-of-mind returns. Faulty item returns.
Can you return cotton on?
Although Cotton On accepts the returns of most of their products, you will not be able to return: When it comes to returnable merchandise—you can either exchange it or get a refund to the original payment method.
Does Cotton On refund shipping?
Cotton On return policy states the company may even refund shipping expenses on faulty items. All you need to do is provide a receipt or another proof of purchase.
Returns FAQ
What is your returns policy? You can find our returns policy online at Returns & Exchanges Do I need to include any paperwork with my return? No, you will need to provide your order number when you...
Policy
"Change of mind" includes purchases you have made in error eg accidentally ordered the wrong size or colour, items that don't fit the way that you would like or unwanted gifts. If your item is faul...
