Credo Felix has a 7-day goodwill exchange policy, provided the item is returned to us for exchange:
- Is in its original packaging
- The seal of each product intact
- The packaging of the product has not been tampered with
Full Answer
Can I return an item to Credo after 30 days?
If you are near a Credo Store, bring in the item you wish to return within 30 days of the day it was received. Can I get my shipping cost refunded? While we will give you a full refund for your product, unused or gently used, we are unable to refund shipping costs.
How do I redeem my Credo rewards?
Our rewards program allows for you to earn points for in-store and online purchases. These points can be used to redeem a selection of deluxe to full-sized reward products. To redeem online, first log in to your online Credo Beauty account and browse the rewards from the rewards page.
What information do I need to submit to Credo?
All submissions must include complete ingredient listings for each product in your assortment in order to be considered, and every product must be compliant with The Dirty List®. Credo strives to have more Black and POC brands represented in our stores and online, so please do share with us this fact if it applies to you!
What is the Credo clean standard?
The Credo Clean Standard™ Our mission is to change the way people think about ingredients and products they put on their bodies. We want to create a safer, more sustainable, more ethical beauty industry. We call it “Clean Beauty.”
Does Credo take returns?
Refunds and exchanges will be subject to Credo's refund policies then in effect. You agree to pay all charges that may be incurred by you or on your behalf through the Website, at the price(s) in effect when such charges are incurred, including without limitation all shipping and handling charges.
Who is the credo beauty customer?
The retailer's core demographic is millennials in their late 20s to shoppers through their early 40s, who are seeking out clean beauty items for themselves or perhaps introducing others to the clean beauty market.
How long is credo shipping?
Once the order is placed, it takes 2-3 business days to arrive. Your new phone and new network SIM card will be shipped together.
Does credo beauty have sales?
Credo is one of my go-to places to shop for clean beauty – and particularly to discover trending, new & worthwhile clean beauty finds. Today they launched their once annual – yes, only once a year! – sale where you'll get 20% off their largest assortment of the best clean beauty products.
Who owns Credo Beauty?
Founder Spotlight: Cynthia Besteman - Credo. In-Store and Online Use Code: CLEAN10 for 10% OFF 1st purchase | details *To receive 10% OFF on your first Credo Beauty order, add at least $1 of Credo Beauty merchandise prior to tax in a single online transaction on credobeauty.com.
Who is the CEO of Credo Beauty?
Stuart MillarStuart Millar. Credo Beauty, the clean beauty brand, has appointed Stuart Millar as chief executive officer. As CEO, Millar will be responsible for accelerating Credo's retail growth, driving product innovation within Credo-owned brands and continuing to build on the company's sustainability standards.
Where is credo headquarters?
San Francisco, CaliforniaCredo Beauty headquarters is in San Francisco, California, United States.
What is a credo in shipping?
The Crēdo Cube™ is a passive and reusable shipper qualified to hold chilled medical materials at a safe temperature for up to five days. This system is ideal for reducing shipping costs or for circumstances in which unexpected delays may occur.
How do you pack credo cubes?
Close and secure box with packing tape where indicated. Insert TIC panelinto insulator base (with the Credo Cube® embossed logo facing up). Add 4 TIC panels to form the side walls with the Credo Cube® embossed logo facing inward. Close and secure the outer box (corrugated or plastic) with packing tape where indicated.
Does credo beauty have a Black Friday sale?
Does Credo Beauty offer Black Friday and Cyber Monday deals? Yes, Credo Beauty offers Black Friday and Cyber Monday deals.
Where is credo headquarters?
San Francisco, CaliforniaCredo Beauty headquarters is in San Francisco, California, United States.
Does credo beauty offer free shipping?
Does Credo offer Free Shipping? Yes, you can get free Ground shipping with orders over $50.
What's your online return policy?
Purchases made online can be returned within 30 days of receipt, back to the original method of payment. For all online returns, please email areal...
What’s your in store return policy?
Our retail locations are now accepting returns for items purchased over the phone or in store. You have 30 days to return products purchased in sto...
How do I start a return for an online purchase/order?
To initiate a return purchased online, please send an email to arealperson@credobeauty.com. Shipping charges incurred for returning any items will...
Can I get my shipping cost refunded?
While we will give you a full refund for your product, unused or gently used, we are unable to refund shipping costs.
Can I exchange items purchased online?
At this time, we are not able to process exchanges for online purchases.
Can I return a purchase made online to a Credo store?
Yes! Please be sure to bring your order number & the items that you are returning so our team can take care of you properly. Please allow 24-48 hou...
How do I return my in-store purchase?
Items purchased in-store must be returned within 30 days of purchase. Please have your receipt of purchase in hand or, if you have created an accou...
When can I expect my refund?
We process returns as quickly as possible but can take up to two weeks from receipt delivery for your return to be completed You will receive an em...
Can Last Call items be returned?
No, all Last Call items or marked down merchandise is final sale and cannot be returned or refunded.
Can I enter multiple discount codes?
Unfortunately, our system only allows one discount per order, as stated in our terms and conditions. If you have another discount code that you wou...
How much do you spend on Credo to get level 2?
To achieve Level 2 status, spend $350+ in a rolling calendar year on Credo merchandise purchased online or in Credo stores. If you do not meet your spend threshold after a calendar year from entry date into the tier, you will be automatically moved into the next lowest tier.
How long does it take to return a gift card?
You can return products that are gently used for a store credit in the form of a gift card within 30 days of purchase. To initiate a return that was purchased in store, please contact the store directly to help you with the return process.
How long does it take to return a Credo device?
CREDO devices may be exchanged within thirty (30) days of the purchase or order date. The product (s) must be returned to CREDO in like-new condition and undamaged in its original box (es) and all accessories, printed material and package inserts must be included with the product (s) being returned or exchanged.
How to contact Credo Customer Service?
If you have questions about your CREDO Service, call CREDO Customer Service toll-free at 800-411-0848. When you sign up for our Service, you accept this Agreement and give express permission for us to contact you on your device.
How to contact Credo for warranty replacement?
If you would like your equipment replaced pursuant to the manufacturer's warranty, call CREDO Customer Service at 800-411-0848 for return authorization and shipping instructions.
What happens if you don't enforce a right or remedy?
If either of us does not enforce any right or remedy available under this Agreement, that failure is not a waiver of the right or remedy for any other breach or failure by the other party. Our waiver of any requirement in any one instance is not a general waiver of that requirement and does not amend this Agreement. If any part of this Agreement is held invalid or unenforceable, that part is interpreted consistent with Applicable Laws as nearly as possible to reflect the original intentions of the parties and the rest of this Agreement remains in full force and effect. Section headings are for descriptive purposes only and are not used to interpret this Agreement. You may not assign this Agreement to any other person or entity. This Agreement makes up the entire agreement between you and us and replaces all prior written or spoken agreements, representations, promises or understandings between you and us. The provisions of this Agreement that are contemplated to be enforceable after the termination of this Agreement survive termination of this Agreement. This Agreement is subject to any applicable federal and state law (collectively, "Applicable Laws"). If there is a conflict, Applicable Laws control over the Service Plan and the Terms, and the Service Plan controls over the Terms. Changes to Applicable Laws are effective as provided in the Applicable Laws.
Does Credo Mobile offer roaming?
CREDO Mobile does not offer domestic Data roaming (outside-of-the-Network Data Services). International Data Services may be available while roaming off the Network and will be billed at international Data Services rates. Your mobile number may be transmitted to sites you visit.
Does Credo provide data services?
KB, MB). Use of Data Services is subject to any memory, storage or other equipment limitation. CREDO does not guarantee access to Data Services or uninterrupted browsing.
Does Credo Mobile have a 2 year contract?
As of September 18, 2018, CREDO Mobile no longer offers phones with 2-year service contracts. If you previously signed up for a 2-year service contract and cancel service before the end of that term, you will be charged an early termination fee.
