Does Cricket let you return phones?
The returned device must be in like-new condition with its original contents and packaging to be eligible for a refund of the purchase price or exchange for another device. The return must include the original components, including the device, battery, charger, accessories, documents, and unopened software.
Can I return a phone if I don't like it?
If you're within this period, no probs. Take your phone in its original packaging with your receipt back to the shop. If you cannot find a returns policy, it's worth trying anyway. Again, take your phone in its original packaging, along with your receipt, back to the store where you bought it and ask.
How many days do you have to return a Cricket phone?
You have 30 days to return or exchange unused or defective merchandise. Please review the below prior to starting the return process. Item must be returned in original, unused condition and in original packaging. Items that are returned defaced or damaged will not be eligible for a refund.
How much is a phone restocking fee?
Customary Restocking Fees Electronics companies customarily charge between 10 and 25 percent of the item's price for a return, with 15 percent as the most common amount quoted.
Can I cancel my phone contract within 14 days?
If you signed up over the phone or online You can cancel the contract for free if you signed up less than 14 days ago over the phone or online. This is called a 'cooling-off' period. If you've already used the service (eg you made calls on a phone), you're likely to be charged for what you've used.
Am I entitled to a refund if I change my mind?
But if you simply change your mind about something you bought in a shop and decide you don't want to keep it, you do not have any rights under consumer law. Some shops offer to accept returns and give you an exchange or refund within a certain amount of time after the purchase.
Can I return my iPhone if I opened it?
iPhone/iPad return policy If you are not fully satisfied with your iPhone/iPad purchase, you can return your undamaged iPhone/iPad to the Apple Online Store within 14 calendar days from the time you receive your iPhone(s)/iPad(s) for a refund. A 25% open box fee will be assessed on any opened unit (per unit).
How do I get a refund from Cricket?
Here's How to Get a Refund!Start return request. Submit your return request online within 7 days of receiving your order. ... Ship equipment. We will send you a pre-paid label to use when you send your item(s) back to Cricket.We will inspect your equipment. ... Refund notification.
What does 7 day return policy mean?
This means that, in the event that your electronic fails to work within the 7 days of being purchased, you are allowed to return it to the shop.
How do I avoid restocking fee?
The best way to avoid a restocking fee is to find out the policy before making a purchase. Check with the retailer or seller about the following points: How long you have to return your purchase without any financial penalties.
What reasons are restocking fees charged for returns?
Why do many honest companies charge restocking fees? The reason is simple: to keep costs (and thus prices) down when dealing with the return of items that are not defective. There are a lot of costs associated with processing an order.
Do I have to pay a restocking fee?
At many retailers, restocking fees are allowed as long as the fee is clearly disclosed and as long as it isn't charged if you're returning an item because of a defect or missing part, or because it wasn't what you ordered.
Can I return my iPhone after 30 days?
Standard Return Policy You have 14 calendar days to return an item from the date you received it. Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple.
Is it legal to charge a restocking fee?
At many retailers, restocking fees are allowed as long as the fee is clearly disclosed and as long as it isn't charged if you're returning an item because of a defect or missing part, or because it wasn't what you ordered.
A Brief Explanation of the Cricket Wireless Return Policy
You must return an item within one week of purchase. For online orders, you must make sure the item reaches Cricket Wireless within 45 days of initiating the return request.
How To Return a Cricket Wireless Product
You can contact the customer service or initiate a return request through Cricket’s return portal
You Can Rely on DoNotPay To Initiate Your Return With Cricket Wireless Hassle-Free
The Cricket Wireless return policy has a strict return deadline, which is why you need to act quickly and return your item as soon as possible. This can be challenging if you’re confused by the company’s return processes.
File Return Requests With Various Companies in No Time
If you have unsatisfactory items from other stores and you wish to return them, you can rely on DoNotPay for that, too. The following table lists some of the major retailers we can assist you with:
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How long is the warranty on a cricket phone?
Most Cricket devices carry a one-year manufacturer's warranty from the date of purchase. However, certain Cricket-branded phones offer the Cricket Two-Year Worry Free Warranty. Refurbished wireless devices carry a 90-day manufacturer's warranty from the date of purchase. Please review the warranty information provided by the manufacturer ...
How long is the warranty period for Cricket?
Warranty claim coverage period on all wireless devices begins at the end of the 7-day return period. Most warranty claims are fulfilled through Cricket's exchange-by-mail program and may not be fulfilled through an authorized Cricket retail location. Warranty claims for new iPhones, the ZTE Velox, and the Moto G are fulfilled through ...
What is non compliant return?
Non-Compliant Returns. Devices are considered defective and are covered by the manufacturer's warranty (or the limited warranty for refurbished devices) if the device stops working due to no fault of the customer. For example, a software failure would be considered a device defect.
What is warranty exchange?
Devices that have been taken apart or fixed in a way that affects performance or prevents testing; Products without labels or clear serial numbers; Defects or damage due to spills or immersion in food or liquid. Devices that are determined not to be covered by the warranty exchange will be returned to the customer.
How to contact the Returns Center?
Contact the Returns Center at 1-800-CRICKET (274-2538) for assistance. The support center will troubleshoot the device malfunction over the phone and provide instructions for the warranty return, if applicable. Warranty returns must be shipped to the Returns Center.
Can you return a device that is not covered by warranty exchange?
Devices that are determined not to be covered by the warranty exchange will be returned to the customer. Any fees collected as part of the warranty exchange will not be refunded. Devices not covered by the warranty exchange may be covered by handset insurance.
Does Cricket Wireless cover shipping?
Domestic shipping costs for valid warranty exchange returns will be covered by Cricket Wireless. The Returns Center will inspect the warranty exchange return and decide if it meets the conditions of the warranty exchange return policy.
Device Coverage Period & Process
Warranty Exchange Options
- If your device meets the conditions of the warranty exchange return policy and you received a Return Authorization, Cricket has several options for exchanging your device: *The customer will be charged a security deposit equal to the value of the device. If the device meets the warranty exchange return policy conditions, a full refund of the security deposit will be applied to the cust…
Non-Compliant Returns
- Devices are considered defective and are covered by the manufacturer's warranty (or the limited warranty for refurbished devices) if the device stops working due to no fault of the customer. For example, a software failure would be considered a device defect. The following is a list of items and issues not coveredby warranty exchange: 1. Defects or damage resulting from use of the pr…
Original Equipment Manufacturer (OEM) Returns
- You may return your device directly to the OEM if you do not want to participate in Cricket's warranty exchange return program. If the device is defective and still under manufacturer warranty, you may return it directly to the OEM. We provide Cricket's warranty exchange return program as a supplemental service to the OEM warranty.
Accessories
- All accessory products are provided "as is." There are no warranties of any kind, express or implied. Cricket customers assume all responsibility and risk for use of the accessory. Cricket is not responsible for damages more than the purchase price (less any rebates) of the accessory. Cricket does not accept any duty for any accessory. The manufacturer of an accessory may pro…