Return Policy
- You may return any full price item within 14 days of purchase for an exchange of any item of equal or lesser value, or opt for store credit. ...
- Store Credit will be issued via a ONE TIME USE coupon code for the value of the item. ...
- The Great Dame will cover your return delivery (Guam orders via USPS only) for items shipped to you. ...
Full Answer
Can you return Dame products?
Returns & Exchanges Purchases made directly from Dame may be returned within 60 days of receipt for a refund in the form of a website credit, which never expires. Credits are for the price of the product, and do not include the cost of shipping.
How do I cancel a Dame order?
Once an order has been despatched, we cannot cancel it. Check out our Ts&Cs to see if you qualify for a refund.
Can you return a worn item?
You can return a worn item if it is faulty... this is part of your statutory rights under the Consumer Rights Act (valid for items bought after October 2015). If your item is damaged but you don't have a receipt... you still have the rights under the Consumer Rights Act to either a repair, refund or replacement.
Where is Dame products located?
Brooklyn, New YorkDame Products is located in Brooklyn, New York, United States .
Can you use other tampons with Dame?
And despite its slightly larger size, it's just as comfortable as a traditional applicator and can be used with tampons of all brands and absorbencies.
How do you clean Dame reusable pads?
2. Alternatively, you can rinse in cold water until it runs clear then throw the pad in with your full dark wash. DAME reusable pads can be washed up to 40°c and with a full load and then left to air dry. Please don't use any fabric softener as it will affect the absorbency of the pad.
Do returned clothes get cleaned?
The retailer revealed that all returned items are either fixed, cleaned, repackaged, repurposed or recycled - and absolutely nothing gets thrown away.
What is considered return abuse?
Refund abuse (aka. returns abuse) occurs when a customer uses the returns policy of a merchant so much that it becomes unprofitable. Customers may also abuse refunds by faking returns/receipts, or reselling merchandise.
Are Returned clothes resold?
Many of the goods returned to retailers are also used or damaged, which also affects the selling price. All in all, a past survey found only 48% of returns can be resold at full price.
Is Dame shipping discreet?
Will my order be shipped discreetly? Absolutely. The packaging we use for this product is completely discreet — it will show up in a plain brown box, with the return address listed as "Fulfillment Centers/DCL Logistics." It'll be our little secret. ;) NOTE: International shipments may include a customs declaration.
How long does it take for Dame products to charge?
-Charge time: Four hours. -The LED indicator is located on Eva's front-facing side, near the button on top. -Eva will blink green while plugged in and will stay green when fully charged. On low battery, Eva will blink red.
How long does it take to charge Pom?
POM GEAR P2G-DX1-BL SpecsRuntime6 Hours 120 Hours (Standby) 6 Hours (Music)Recharge Time2 Hours
How fast does dame ship?
Orders are typically processed at or before 8:00 PM EST Sunday through Thursday. Depending on rare factors such as unusually high order volume, inventory restocking, warehouse closures etc, fulfillment may take up to 7 days after the order is received.
What does it mean to be called Dame?
Definition of dame 1 : a woman of rank, station, or authority: such as. a archaic : the mistress of a household. b : the wife or daughter of a lord. c : a female member of an order of knighthood —used as a title prefixed to the given name.
How long does it take to get a refund from Dame?
Purchases made directly from Dame Products via dameproducts.com may be returned within 60 days of receipt for a refund in the form of a website credit, which never expires. Credits are for the price of the product, and do not include the cost of shipping. Please contact our customer service team at support@dameproducts.com to inform us that you would like to return your purchase, and we will provide instructions on how to start your return.
How long is the Dame warranty?
Dame Products warrants all products against defects in materials and workmanship for a period of three (3) years commencing on the date of the original purchase of such product. This warranty does not cover damage caused by misuse, tampering, unreasonable use, or service performed by unauthorized service agencies.
How long is a defective product warranty?
Other vendors’ policies will vary. Always review a vendor’s return policy before purchase. Defective products are under warranty for three years with proof of purchase, regardless of where they were purchased from. See Warranty for details.
How old do you have to be to order from Dame?
You must be at least 18 years of age to order from Dame Products. We will never knowingly ship an order to any persons under 18. By use of this site you are confirming that you are 18 years of age or older.
Where is the Oh Face icon on dame products?
You can log into your account by clicking the Oh-Face icon in the upper right corner of dameproducts.com, or by visiting this link.
Do refunds go back to the customer?
If a gift card is used for a purchase, refunds will go back to the customer in the form of a gift card.
Do vendors have policies?
Purchases made with other vendors are subject to those vendors’ policies. Other vendors’ policies will vary. Always review a vendor’s return policy before purchase.
INCORRECT SHIPPING INFORMATION
We are not responsible for packages delivered incorrectly or lost due to incorrect shipping information provided by the customer at the time the order is placed.
ORDER TRACKING
You’ll receive a shipping confirmation email with a tracking number as soon as your order has been processed. Please allow up to 24 hours for the tracking number to become active/update. If you receive your confirmation email after 2 PM PST on a Friday, please allow until the following Monday for tracking to become available.
