Return-Policy.org

decksdirect return policy

by Jazlyn Sauer Published 2 years ago Updated 2 years ago
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Privacy Policy

Our Privacy Policy, which also governs your visit to Our Site, can be found at [https://www.decksdirect.com/privacy]. Please review our Privacy Policy for information on how We collect, use and share information about our users.

Use of This Site

Subject to your compliance with these Terms‚ We grant you a limited‚ non-exclusive‚ non-transferable‚ non-sublicensable license to access and make personal‚ non-commercial use of this Site. This license grant does not include:

Your Account

You may be required to register with the Site in order to access some features‚ and We may assign to you, or you may be required to select a password and user name or account identification. With respect to any such registration, we may refuse to grant to you the user name you request.

Electronic Communication

When you use this Site, or send emails to Us, you are communicating with Us electronically. You thereby consent to receive communications from Us electronically. We will communicate with you via email, by posting notices on this Site, or through our other services.

User Content

DecksDirect welcomes your reviews, comments, and other communications, photos, videos, or any other content that you submit through or to the Site. The Site allows users to create, post, transmit, or store any content, such as text, photos, or video on the Site ("User Content").

Rights in User Content

You are solely responsible for the User Content you submit, and We assume no liability for any User Content submitted by you.

Feedback

Separate and apart from User Content, you have the ability to submit questions, comments suggestions, reviews, ideas, designs, notes, proposals, drawings, original or creative materials and other information regarding this Site, Us and our products or services (collectively "Feedback").

Look at the map below to see delivery lead times

If you have a time-sensitive order or any shipping questions you'd like answered, please give us a call at 1-888-824-5316. We're more than happy to find the best solution to get you your items on time and keep your project moving.

Holidays

Please keep in mind that both DecksDirect and all delivery companies observe several holidays throughout the year. In general, you can expect at least an extra day of processing and shipping time to be tacked onto orders during these busy periods.

Local Pick-Up in Minnesota for Select Items

Live in the Minneapolis area and want to pick up your order today? Some items are available for local pick-up by placing your order over phone. Call 1-888-824-5316 to learn more.

Knowledge Builders

Tips and tricks on deck building and designing from the experts here at DecksDirect!

4.8 Overall Satisfaction Rating

It was tricky finding which color screw to order to match our decking, but chatting with a representative helped.

Collection of Information

We collect personally identifiable information such as names, postal addresses, email addresses, and so on, when voluntarily submitted by our visitors.

What We Collect

1. Information you give us about yourself. We collect and store information you provide through our website and over the phone. The information we collect from you includes things like:

How We Use the Info

Identifying you on our website in order to customize your experience (for example, based on your purchase history or your location)

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place.

Retention

We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

Internet Based Advertising

You can opt out of interest-based advertising from third-party providers who follow the Digital Advertising Alliance's Self-Regulatory Principles for Online Behavioral Advertising at www.aboutads.info/choices.

California Consumer Privacy Rights

To exercise the California Consumer Privacy Rights, please email ccpa@decksdirect.com or call 1-888-824-5316.

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Privacy Policy

  • Our Privacy Policy, which also governs your visit to Our Site, can be found at [https://www.decksdirect.com/privacy]. Please review our Privacy Policy for information on how We collect, use and share information about our users.
See more on decksdirect.com

Use of This Site

  • Subject to your compliance with these Terms‚ We grant you a limited‚ non-exclusive‚ non-transferable‚ non-sublicensable license to access and make personal‚ non-commercial use of this Site. This license grant does not include: 1. any resale or commercial use of this Site or content therein; 2. the collection, copying, or transmitting and use of any product listings or descriptions…
See more on decksdirect.com

Your Account

  • You may be required to register with the Site in order to access some features‚ and We may assign to you, or you may be required to select a password and user name or account identification. With respect to any such registration, we may refuse to grant to you the user name you request. If you register‚ you agree to provide Us with accurate and complete registration info…
See more on decksdirect.com

Electronic Communication

  • When you use this Site, or send emails to Us, you are communicating with Us electronically. You thereby consent to receive communications from Us electronically. We will communicate with you via email, by posting notices on this Site, or through our other services. You agree that all agreements, notices, disclosures and other communication that We provide to you electronicall…
See more on decksdirect.com

User Content

  • DecksDirect welcomes your reviews, comments, and other communications, photos, videos, or any other content that you submit through or to the Site. The Site allows users to create, post, transmit, or store any content, such as text, photos, or video on the Site ("User Content"). User Content is publicly-viewable and may include your profile information and any content you post …
See more on decksdirect.com

Rights in User Content

  • You are solely responsible for the User Content you submit, and We assume no liability for any User Content submitted by you. You acknowledge and agree that we reserve the right (but have no obligation) to do any or all of the following, in our sole discretion: (i) monitor User Content; (ii) alter, remove, or refuse to post or allow to be posted any User Content; and/or (iii) disclose any U…
See more on decksdirect.com

Feedback

  • Separate and apart from User Content, you have the ability to submit questions, comments suggestions, reviews, ideas, designs, notes, proposals, drawings, original or creative materials and other information regarding this Site, Us and our products or services (collectively "Feedback"). You agree that Feedback is non-confidential and shall become Our sole property. We shall own e…
See more on decksdirect.com

Restrictions on Rights to Use

  • You agree you shall not (and you agree not to allow any other individual or entity using your account, password, and identification to): 1. download‚ modify‚ reproduce‚ adapt‚ translate‚ reverse engineer‚ create derivative works based upon‚ publicly display‚ sell‚ rent‚ license‚ or in any way commercially exploit any portion of this Site‚ except and to the extent expressly permitted u…
See more on decksdirect.com

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