What is Dell's return policy for laptops?
Upon receipt of your return, Dell will issue a credit or a refund of the purchase price paid, less shipping and handling, and any applicable restocking fees subject to this policy.
What is Dell's return policy for Alienware products?
Do it within the first 30 days to get a full refund and free shipping! In this case, Dell will waive the restocking fee. The official Dell return policy applies to Alienware products. If you want to return any of them, do it within the initial 30 days. The return process is the same.
Does Dell charge a restocking fee for returned laptops?
Note that Dell may charge a restocking fee of 15% of the purchase price. You can avoid this only if the return is a result of Dell’s error. The Dell Outlet Return Policy If you purchase a Dell Outlet electronic device or accessory but then decide that it is not for you, you can send it back.
How do I return a Dell laptop to Dell?
Ship the product to Dell. Please note that all approved returns must be received by Dell within 30 days of the date that Dell issues the return authorization and instructions. Ship back all products you are seeking to return to Dell and for which you received a CRA number.
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What is the return policy for Dell computers?
30-Day Return Period for Certain Products and Accessories: Unless you have a separate agreement with Dell, or except as provided below, all hardware, accessories, peripherals and parts may be returned if requested and approved by Dell within 30 calendar days from the date on the packing slip or invoice for a refund or ...
Can I return Dell laptop after 30 days?
The Dell Outlet Return Policy If you purchase a Dell Outlet electronic device or accessory but then decide that it is not for you, you can send it back. Do it within the first 30 days to get a full refund and free shipping! In this case, Dell will waive the restocking fee.
Does Dell give full refunds?
It's easy, with no minimum purchase required. And if you decide something isn't for you, just ship it back within 30 days of your invoice date for a full refund, including free return shipping. Dell will even waive the restocking fee.
Can we return Dell laptops?
Acceptance of Products 9.2 If you are an end user customer and wish to return a product that you have directly purchased from Dell in India, we are happy to offer an exchange or refund, provided the products are returned to Dell within 14 calendar days from the date of delivery.
How do I return my Dell laptop under warranty?
If any of these products prove defective in either material or workmanship, they will be replaced without charge during the limited warranty period if returned to Dell. You must first call our toll-free number to get your return authorization. In the U.S., call 1-800-822-8965; in Canada, call 1-800-387-5757.
How do I return an item to Dell?
Easy Online Returns - You can return products that you bought directly from Dell within the timeframe set by Dell's Return Policy.Accept delivery of your order.Enter the order number on your Online Order Support page, from the “Action Menu” click on Return order.More items...
How long does a refund take from Dell?
Refund Policy If the Product delivery takes more time than promised, then the customer can cancel the order and the full amount will be refunded to customer within 14 working days. Dellstore do not take any responsibility of a delay in refund due to the delays made by bank, calamities or national holidays.
Can you return laptops?
As long as you have the receipt, getting a full refund should be simple. When you're thinking about making a major tech purchase, such as a laptop, check out the store's return, exchange, and restocking policies before jumping in.
How long does Dell take to refund?
Please be advised that it may take up to 10-15 business days from the date the order is received back at Dell for you to get the money credited back to the original method of payment.
Can you return Dell refurbished laptops?
"Dell Return Policy" You may return your refurbished system up to 21 days from the date of invoice, with the exception of refurbished servers and storage. Refurbished servers and storage products can be returned up to 30 days from the date of invoice. Shipping Charges; Taxes; Title; Risk of Loss.
Can I return an opened laptop to Best Buy?
You may return any item purchased on BestBuy.com at any Best Buy store. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID.
How do I complain about Dell service?
How To File Dell Customer Complaints—Get in Touch With the Dell Complaint DepartmentHome & home office: 1-888-676-1302.Purchase or upgrade, accessories, or replacement parts: 1-800-357-3355.Member purchase program: 1-877-706-1725.Extend or update your home warranty for PCs & tablets: 1-800-348-6147.
U.S. Return Policy
Direct (applies only to purchases directly from Dell — by internet, phone or Dell Direct Store).
Política de devoluciones en EE. UU
Directas (sólo se aplica a compras directas en Dell: por Internet, por teléfono o en Dell Direct Store)
How long is the Dell return policy?
The Dell return policy includes a 30-day return period that applies to most products purchased directly from Dell. Before you do anything, you must call Dell customer service and acquire the Credit Return Authorization (CRA) number. To contact customer support, enter your Dell order number in the Online Order Support page and look for phone or email info.
How long does it take to get a refund from Dell?
If you purchase a Dell Outlet electronic device or accessory but then decide that it is not for you, you can send it back. Do it within the first 30 days to get a full refund and free shipping! In this case, Dell will waive the restocking fee.
How much is the restocking fee on Dell?
Note that Dell may charge a restocking fee of 15% of the purchase price. You can avoid this only if the return is a result of Dell’s error.
How long does it take to return an Alienware?
The Dell Alienware Return Policy. The official Dell return policy applies to Alienware products. If you want to return any of them, do it within the initial 30 days. The return process is the same.
How long does it take to return a refurbished server?
To return your refurbished system, send it back up to 21 days from the purchase date. This does not refer to refurbished servers and storage, which you may send back up to 30 days from the invoice date.
Is Dell return process painful?
The Dell return process can be a real pain in the neck. Save your time and hold your nerves by using DoNotPay—you only need to take a few easy steps to avoid all the hassle:
Can robot lawyers help you get your money back?
The world’s first robot lawyer can help you get your hard-earned money back in several ways. Are you dissatisfied with a product or service you paid for and want to request a refund? Do you want to request a late delivery refund? No problem—DoNotPay will do that in your stead! Do you think that you may have missing money and want to claim it? We can assist you in finding it!
How to return a Dell laptop?
How to Return a Product: Before returning a product, you MUST first contact Dell customer service and obtain a Credit Return Authorization (CRA) number before the end of the applicable return period. Dell will not accept returns without a CRA number. To find the appropriate phone number or to send an email to customer service to request a CRA number, go to Dell.com/contact or see the "Contacting Dell" or "Getting Help" section of your customer documentation. To initiate a return online, please click here. NOTE: You must ship the product to Dell within 5 days of the date that Dell issues the Credit Return Authorization number and MUST follow these steps:
How long does it take to return a Dell laptop?
30 day return period. Unless you have a separate agreement with Dell, or except as provided below, all hardware, accessories, peripherals, parts may only be returned within 30 days from the date on the packing slip or invoice for a credit or a refund of the purchase price paid, less shipping and handling, and any applicable restocking fees.
Is Dell responsible for lost or corrupted data?
Remove any and all confidential, proprietary and personal information as well as removable media such as flash drives, CDs and PC Cards. Dell is not responsible for any confidential, proprietary or personal information; lost or corrupted data; or damaged or lost removable media that may be included with your return.
Can you return a volume license?
Licenses purchased under any type of volume license agreement may be returned only with the express approval of the publisher, which in many circumstances will not be granted.
Does Dell issue a refund?
Upon receipt of your return, Dell will issue a credit or a refund of the purchase price paid, less shipping and handling, and any applicable restocking fees subject to this policy.
What is the restocking fee for Dell?
Restocking Fees: Unless the product is defective or the return is a direct result of a Dell error, a restocking fee of 15% may be charged on hardware, accessories, peripherals, parts and unopened software still in its/their sealed package, and on software that has not been downloaded if the software is delivered electronically.
How long can you return a refurbished server?
You may return your refurbished system up to 21 days from the date of invoice, with the exception of refurbished servers and storage. Refurbished servers and storage products can be returned up to 30 days from the date of invoice.
Do you return everything on a system order?
It is important that you return everything on your system order, and that it is in its original packaging.
How long does it take for Dell to refund a product?
For most of its newly bought hardware products, Dell provides you with a window of 30 days. You need the packing slip or invoice to get a credit or refund of the goods returned. Although note that you would have to bear the shipping cost related to returns along with a restocking fee charged by Dell, described later in the guide.
How to contact Dell customer service?
You can call Customer Service at 1-800-999-3355 or visit Dell.
How much is Dell restocking fee?
Restocking Fee: Dell charges a 15% restocking fee on all of its returns including hardware, accessories, peripherals, parts and unopened software (even if they are in its/their sealed package), and on electronically delivered software that hasn’t been downloaded. This 15% is calculated on the purchase price paid, plus any applicable sales tax.
What is a partial return credited amount?
NOTE: For partial returns, the credited amount would be the total amount paid less the invoice or individual component price due to bundled or promotional pricing or any unadvertised discounts or concessions and any other charges to be paid.
How to contact Dell sales representative?
If you need to place an additional order, please contact a Dell sales representative at 1-800-999-3355 or visit www.dell.com.
What is Dell doing?
Dell is one of the largest global technology players doing pretty much everything related to computers from the development of software to hardware repairs.
What happens if you lose the original packaging?
In case you have lost the original packaging, you would be required to provide for separate packaging.
How to return a Dell laptop?
How to Return a Product: Before returning a product, you MUST first contact Dell customer service and obtain a Credit Return Authorization (CRA) number before the end of the applicable return period. Dell will not accept returns without a CRA number. To find the appropriate phone number or to send an e-mail to customer service to request a CRA number, go to www.dell.com/contact, or see the "Contacting Dell" or "Getting Help" section of your customer documentation. NOTE: You must ship the product to Dell within 5 days of the date that Dell issues the Credit Return Authorization number and MUST follow these steps
How long does it take to return a Dell laptop?
21-Day Return Period for Certain Hardware and Software Products and Accessories: Unless you have a separate agreement with Dell, or except as provided below, all hardware, accessories, peripherals, parts, and media-based software (provided that the software is unopened and still in its sealed package or, if delivered electronically, software that you have not accepted by clicking "I agree to these Terms and Conditions" button), may be returned within 21 days from the date on the packing slip or invoice for a credit or a refund of the purchase price paid, less shipping and handling and any applicable restocking fees (as further described below). Any product returned to Dell without prior authorization from Dell will be considered an unauthorized return, and the customer will not receive credit for the product and Dell will not ship the product back to you.
What happens if you refuse delivery of an order?
Refusing delivery may increase the amount of time that it takes to credit your account.
How much is restocking fee on Dell?
Restocking Fees: Unless the product is defective or the return is a direct result of a Dell error, Dell may charge a restocking fee of up to 15% of the purchase price paid, plus any applicable sales tax.
Does Dell issue a refund for a return?
Upon receipt of your return, Dell will issue a credit or a refund of the purchase price paid, less shipping and handling and any applicable restocking fees subject to this policy.
Is Dell responsible for lost or corrupted data?
Remove any and all confidential, proprietary, and personal information as well as removable media such as flash drives, CDs, and PC Cards. Dell is not responsible for any confidential, proprietary, or personal information; lost or corrupted data; or damaged or lost removable media that may be included with your return.