RETURN POLICY Desio can only accept returns if the lenses are found to be factory defective. We cannot replace your lenses if you do not like the color or the parameters you have ordered are not suitable for your eyes. When ordering from our online store, you are confirming that you have consulted your Eye Care Specialist.
Is Desenio Australian?
🇦🇺 We are so stoked to present to you our new Australian website www.desenio.com.au.
How long does Desenio take to ship?
Delivery is normally within 4-8 business days from the order date. We aim to dispatch your order within one day of your order being placed, however, please note that sometimes it can take an additional 1-2 business days due to delays in the carrier or if our warehouse has an unusually high volume of orders.
Does Desenio ship to Greece?
We also ship to these countries via local websites: Australia, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Ireland,,Italy, Norway, Poland, Portugal, Slovakia, Spain, Sweden, Switzerland, the Netherlands and United Kingdom.
Are Desenio frames good quality?
Wall art can go a long way to brighten up the rooms in your house; the Desenio brand is considered one of the best companies in the industry, offering thousands of different prints and frame sizes.
Is Desenio a legit website?
There's a reason Desenio has great reviews online—they have helpful customer service, and surprisingly fast shipping and delivery. When I placed my order, I was told my products could take a couple weeks to arrive, but they came at a much earlier date which I was super happy about.
Where does Desenio ship from?
SwedenWe pack your order as soon as possible and ship it from our warehouse located in Sweden. Delivery is normally within 3-7 business days from the order date.
Is Desenio the same as poster store?
Poster Store is one of the fastest growing direct to consumer companies within the wall art market. The business has been acquired by Desenio, Europe's leading online store for art prints and frames which is backed by the majority owner and growth-investor Verdane.
How do I cancel an order on Desenio?
Can I cancel my order? If you wish to cancel your order before it leaves our warehouse, please call us immediately at +46840880902. However, we can't guarantee that we'll have enough time to cancel your order, as our packing/shipping department prides itself on getting products heading our customers' way quickly.
Where does Desenio ship from?
SwedenWe pack your order as soon as possible and ship it from our warehouse located in Sweden. Delivery is normally within 3-7 business days from the order date.
Where do Desenio prints come from?
Produced in Sweden, the prints are printed on age-resistant paper. At Desenio, they are passionate about interiors and specifically Scandinavian design. Their business idea is simple: stylish wall art should be affordable to everyone. Since the business was founded in 2010, they have grown exponentially.
How is Desenio?
Desenio is an excellent print poster service, with a vast range of designs from artists, offers a wide variety of sizes with very satisfying print quality and paper. The adhesive tapes are best if you have smooth, flat surfaces, otherwise there are a range of nice, but quite pricey frames to choose from.
Does Desenio sell frames?
Browse our entire range by size here. Our frames come in most standard sizes and, of course, they fit our posters and prints so you can create a complete tableau!
Background
- These general terms and conditions (the “General Conditions”) apply when you as a consumer (the “Customer”) place an order via www.desenio.com and related pages, (the “Website”). The agreement is concluded between you and Desenio AB, company reg. no. SE556763-069301. Det…
Contracts and Orders
- In order to place an order through the Website, the Customer must accept the General Conditions. By accepting the General Conditions, the Customer undertakes to comply with the General Conditions in its entirety and acknowledges that he/she has read the information on personal data and cookies and consents to the use according to Desenio’s Privacy Policy set forth here. A purc…
Customer Information etc.
- When the Customer registers its user account and/or places an order, the Customer will be requested to provide some personal data. The Customer confirms that the information provided is correct and complete and is responsible for any errors in the information provided. Information about Desenio’s processing of personal data is set forth in Desenio’s Privacy Policy, which const…
Prices, Fees and Payment
- The prices stated on the Website apply to orders placed on the Website. All prices are presented in $ (USD) and do not include payment- and shipping fees, which are given separately. Depending on the destination, orders may be subject to additional charges such as sales tax, customs & duty charges. Desenio does not have any responsibility for these additional charges that may apply. …
Special Offers
- Desenio may from time to time provide special offers on the Website which may have more favorable conditions than those set forth in these General Conditions, e.g. with regard to payment or extended right of withdrawal. Such conditions will apply for the duration of the special offer and for the specific products set forth by Desenio in connection therewith. Desenio reserves the righ…
Gift Card
- Gift certificates sold on Desenio are valid for two (2) years from date of issue, and can be redeemed at Desenio’s webshop. After the expiration date, the card cannot be used as a method of payment, cannot be reactivated, and any remaining balance cannot be refunded. Your gift certificate should be kept in a secure place, and cannot be redeemed for cash. Lost or stolen cer…
Competitions
- 7.1 To participate in any competition provided by Desenio you must be aged 18 and over. Employees at Desenio cannot participate in any competition held by Desenio. 7.2 The winner will be selected by an independent jury of three from our marketing department. Full details of the judging process and the names of the members of the jury are available on request by emailing i…
Delivery and Shipping
- Products in stock are normally delivered within the number of working days set forth on the Website. Unless otherwise agreed (e.g. in connection with the reservation of products not in stock), delivery will be made no later than 30 working days after Desenio has confirmed the order in writing through the order confirmation. If you haven't received your order within the delivery ti…
Warranty and Complaints
- Some of Desenio’s products may be subject to warranties. Information about any warranty period and special conditions for warranties for each product respectively, is set forth on the Website or in these General Conditions. Warranties for products will only cover original manufacturing defects and accordingly not any fault arising upon or after any individual changes of the product’…