Please follow the steps below to return an item:
- You have 30 days to return your item from the date it has been delivered.
- All products must be returned with any unused warranty cards, instructions booklets, cleaning cloths, case and box if applicable. ...
- If you have prescription/custom lenses please see the return policy when returning a frame with custom lenses.
Full Answer
How do I return an item to designer frames outlet?
US customers, please contact us customerservice@designerframesoutlet.com to request authorization. 5. International Returns please contact our customer service department for return authorization and return address. For returns, Domestic & International customers must cover the shipping charges to return the item.
How many times can you return an item to FramesDirect?
Each item may only be returned once for either exchange or refund. FramesDirect.com reserves the right to limit the number of returns and/or exchanges at any time. 4. Savile Row eyewear is made-to-order, and therefore, cannot be returned or exchanged for any reason other than manufacturer defect.
What are your returns&exchanges hours?
Our Returns & Exchanges Department hours are Monday - Friday: 9:00am - 5:00pm CST. PLEASE NOTE: We offer a 30-day return with pre-paid return shipping on exchanges of Eyeglasses, Sunglasses, and sealed Contact Lenses. Orders that are returned within 30 days for a refund are not eligible for pre-paid return shipping.
What is the return policy for lens orders?
All lens orders are independently evaluated upon return for correctness. If the order was made accurately according to the prescription originally submitted, refunded orders are not eligible for a pre-paid return label. Products must be returned in the exact condition in which they were received.
Is designer frames outlet reliable?
These crooks have quite the scam going. I am warning all consumers to buy your eyewear elsewhere! I initially ordered a pair ***** prescription frames for $444. I sent these crooks the measurements my optometrist gave me after an in-office visit but when the glasses arrived they were not what was requested.
How do I contact designer frames outlet?
ContactEmail Us.4331 Lacey Blvd SE, Unit A.customerservice@designerframesoutlet.com.
Does designer frames take insurance?
We unfortunately do not accept insurance, however, we can provide you with a detailed invoice that you can take to your insurance company for reimbursement.
What are designer frames?
Designer glasses are made to a higher standard than regular prescription glasses. They are typically made with more quality materials, and they give you more options as far as lenses are concerned. Designer eyewear often comes with a warranty, so you are covered if your glasses end up being defective.
What are expensive glasses frames?
#10 Cartier Paris 18k Gold Sunglasses – $25,000. ... #9 Lugano Diamonds Sunglasses – $27,000. ... #8 Gold & Wood 119 Diamond Glasses – $30,000. ... #7 Gold and Wood 253 Diamond Glasses – $55,000. ... #6 Bulgari Flora Sunglasses – $59,000. ... #5 Luxuriator Canary Diamond Glasses – $65,000. ... #4 Cartier Panthere Glasses – $159,000.More items...
How do I get prescription glasses for design?
Ask for a Written Prescription To combat the high cost of designer glasses, ask your eye doctor for a written prescription. You can take your prescription and use it online or at other retailers who may have better prices on designer glasses. Make sure that you get your PD, or pupillary distance reading as well.
Does VSP cover Gucci frames?
The same goes for spending your HSA/FSA dollars. Shipping is free, and you even get a complimentary frame adjustment from a VSP eye doctor to ensure your Gucci eyewear is a perfect fit.
Why are zenni glasses so cheap?
There are various reasons why Zenni Optical is able to keep the cost of its eyeglasses low. Zenni glasses are made at a dedicated factory and shipped directly to the consumer. Also, because Zenni sells its glasses online, they don't pay for brick-and-mortar retail space.
Can I use FSA for glasses frames?
An FSA or HSA can be used to pay for the following types of eyewear: Prescription eyeglasses, including reading glasses, progressive multifocals and bifocals. Eyeglass frames (without lenses)
Is it worth buying designer frames?
Investing in a great pair of glasses means the quality is unparalleled. The quality, style, craftsmanship, and design can elevate any outfit that you wear adding a sense of chic and glamour or even professionalism. And what's more, they'll stay looking the same longer than budget-friendly glasses.
Why are designer frames so expensive?
One reason: the manufacturing and materials used to create eyeglasses. It's true that frames and lenses are manufactured better today than they were 30 years ago. Additionally, when it comes to lenses for those frames, there are many upgrade options that promise (and often deliver) a better experience.
Are designer frames better?
Designer eyeglasses are not just about a logo or a brand name; they come with a higher quality, they are more durable, and carry a warranty and reputation that you don't get from imitation or no brand eyewear.
Are SmartBuyGlasses legit?
All in all, SmartBuyGlasses is a trusted online retailer of prescription lenses and contacts.
How good is glasses USA?
GlassesUSA has a B rating on the Better Business Bureau website and a 4.5 (excellent) rating on Trustpilot. Most customers give GlassesUSA favorable reviews. The complaints that have been logged tend to be about returns or exchanges for glasses that have the wrong prescriptions.
How long does it take to get a warranty back?
All warranties that are accepted must be returned and received within 15 business days of approval or the warranty will be voided. Some examples of what is not covered under warranty: damage caused using inappropriate cleaning solution, breakage caused from excessive force.
What are some examples of defects that are not covered by the manufacturer?
Examples not covered under manufacturer defect: scratches, damaged caused from excessive force, etc.
How long does it take to return designer optics glasses?
If you do not like the glasses you purchased DesignerOptics.net will accept returns within 14 days of the delivery date.
How long does it take to get a refund from Frames?
Please allow us 3 to 5 business days from when items are received for us to process the refund. We will refund the original amount of your order minus any shipping charges and handling fee. Orders including 3 or more frames that are being returned, will be charged a 20% restocking fee.
Do you have to include the order number on a return label?
If you do not choose to use the attached return label the order number should be included with your return so that we may process your return accurately. You will be refunded for the original amount of your order minus a $5 handling fee.
Is a prescription lens returnable?
All custom lenses are non Returnable/refundable, including Prescription orders, Readers, None Prescription Customized Lenses, if you feel that the prescription or customized lenses was done incorrectly please contact us, if we find that it was an error we will redo it for free.
How long does it take to return eyeglasses?
We offer a 30-day return and exchange policy on Eyeglasses, Sunglasses, and sealed Contact Lenses for preference reasons.
Who is happy to help you select the right frames and lenses?
Our opticians are happy to help you select the right frames and lenses.
What happens if you receive an item that is damaged?
If you receive an item that arrived damaged or incorrect, we will provide a replacement, exchange, refund or store credit.
Can you return Oculus Go lenses?
VirtuClear Lens Inserts for Oculus Go, Rift S, Quest and Quest 2 may only be returned for defects. If a manufacturer defect is found, we will replace them only. Sorry, no refunds.
How long does it take to return designer optics glasses?
If you do not like the glasses you purchased DesignerOptics.com will accept returns within 14 days of the delivery date .
Is Designer Optics responsible for damage?
Include details of the return and how you would like for us to go about it (refund, store credit, exchange, etc). Designer Optics is not responsible for items damaged along the way.
Can you return a prescription for RX?
RX Prescription Orders cannot be returned, if you feel the prescription was done incorrectly please contact us, if we find that it was an error we will redo the prescription.
