Return-Policy.org

dessy group return policy

by Ally Kilback Published 2 years ago Updated 1 year ago
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How do I return to the Dessy Group?

Returns must be initiated within 30 days of receiving your item. All returned items must be received back in their original, unworn and unaltered condition. All returned items must include all original packaging. All returned items must have security tags affixed, where applicable.

Does Dessy run small?

One of the top questions we get is whether or not a designer's dresses are true-to-size. Dessy bridesmaid dresses are true-to-size, but their sizes do run smaller than retail's sizes. This is common in the wedding industry!

Who owns Dessy Group?

Alan DessyIt is a family run business owned by Alan Dessy / CEO and Vivian Dessy Diamond / Designer.

How do I cancel my Dessy order?

As a result, we CANNOT change or cancel an order once the "complete order" button is clicked on the order review page. If you have made an error when placing your order, contact us immediately.

What size is a size 4 wedding dress?

Bridal A24Bust3233Waist23.524.5Hips35.536.5Arms1313.25

Is the maid of honor dress different?

Does the Maid of Honor have a different dress in every bridal party? The short answer is no, but the bride usually pays special attention to making her feel special in some way.

How do I delete my Dessy account?

If you would like your data deleted, please email stylist@dessy.com to request deletion.

How do I order from Dessy?

Our dresses are available for order through our authorized retail partners or through our website https://dessy.com. To find an authorized retailer near you, please visit our Store Finder.

How long do bridesmaid dresses take to ship?

MADE TO ORDER ITEMS:ITEM TYPEPRODUCTIONSHIPPING TO USBridesmaid Dresses*3 WeeksAdditional 1-7 DaysMother of the Bride Dresses4 WeeksAdditional 1-7 DaysBridal Gowns4 WeeksAdditional 1-7 DaysFlower Girl Dresses5 Weeks (select styles take only a few days to process)**Additional 1-7 Days6 more rows•Jul 11, 2022

How long does it take for Dessy to deliver dresses?

Meaning, they are not put into work until you place your order. Special order dresses are delivered approximately 16 weeks from the confirmed order date, and all sales are final. In-stock/Returnable dresses are stocked by Dessy for immediate delivery.

How long does it take for a special order dress to ship?

Special Order: Special Order dresses generally ship 16 weeks from the time you place your order.

How long does it take for a tuxedo to ship?

In-stock/Returnable Merchandise: In-stock dresses, tuxedos and accessory orders ship 1-3 business days from date of order. These items are 100% returnable within 30 days of receiving your order (All fabric and swatch orders are final sale, non-returnable). View our Full Return Policy.

When was Dessy founded?

Founded in New York City in 1939. Dessy Group is a global leader in social occasion dresses and wedding apparel distibuted through specialty shops and department stores in the United States, Canada, UK, Ireland and Australia. Dessy Group got its start in 1939.

Who made the Dessy bridal veils?

Dessy Group got its start in 1939. Originally known as A & M Rosenthal, the company produced bridal veils and headpieces designed by Margot Rosenthal. In the 1950s, Margot's daughter Ronnie and her husband Andrew Dessy assumed leadership and added bridal and bridesmaid dresses to the company's lines.

Purchasing a Dress

Our dresses are available for order through our authorized retail partners or through our website https://dessy.com. To find an authorized retailer near you, please visit our Store Finder.

Sizing & Fit

Our dresses are available in sizes 00-30W. Most are available with extra length, unless otherwise noted in the description. Extra length is strongly suggested for anyone 5'7" or taller, particularly for full length styles.

Fabric Swatches & Extra Fabric

Swatches for all current Dessy Group fabrics are available directly to you through our Online Swatch Store.

Dye-Lot

If your girls are wearing the same dress or dresses in the same fabric and color, it is ideal to have your entire bridal party place their dress orders at the same time to ensure dye-lot.

Delivery

Special Order: Please contact your authorized local retailer for delivery information.

Returns & Exchanges

For information on returns and exchanges, please view Our Return Policy.

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