Return policy FAQ
- The Metal Ware Corp, an official affiliate of DEWALT, If you are not completely satisfied with your purchase, you may return it unused and undamaged in it’s original packaging for ...
- All returns require a Return Merchandise Authorization (RMA) number. ...
- Refund Policy. ...
- Damaged or Wrong Item Received. ...
Full Answer
Does Lowes sell DeWalt?
While Lowe’s does not sell Ryobi products in stores or online, they do have a wide range of other notable brands available for purchase in their stores. Some of the brands Lowe’s sells include CRAFTSMAN, DEWALT, Kobalt, PORTER CABLE, Bosch, Metabo HPT, Flex and SKIL.
Do DeWalt tape measures have a lifetime warranty?
DEWALT warrants this product to the original purchaser for its useful life (not to exceed one year for products with electrical or electronic components) against deficiencies in material and workmanship. This LIMITED LIFETIME WARRANTY does not cover products that are improperly used, abused, altered or repaired.
Who repairs DeWalt Tools?
Don't worry. We do have some tool deals to talk about today too. Today at Home Depot, you can snag the DEWALT 20-Volt MAX Cordless Combo Kit (7-Tool) with ToughSystem Case, (1) 20-Volt 4.0Ah Battery & (2) 20-Volt 2.0Ah Batteries for $529.00. That's just ...
Where to buy DeWalt parts?
DEWALT strongly recommends that end-users only purchase products from a DEWALT Authorized Online Retailer. DEWALT is committed to ensuring that its end-users are satisfied with their entire purchasing experience and that Online Resellers selling DEWALT products are dedicated to consistently providing end-users with impeccable service and a high ...
Does Metal Ware offer money back?
The Metal Ware Corp, an official affiliate of DEWALT, offers all customers a 30-day money back guarantee on unused products. If you are not completely satisfied with your purchase, you may return it unused and undamaged in it’s original packaging for a refund of the product cost within 30 days of the date of delivery. A 15% restocking fee may apply.
Can you return a metalware order?
Please be aware that we can only accept returns of orders placed directly through and fulfilled by The Metal Ware Corp. If you purchased or ordered any of our products through another retailer, we suggest contacting that particular retailer for return information. All returns require a Return Merchandise Authorization (RMA) number. To obtain a RMA number, please contact our customer service department by phone at 1-844-613-8200 during business hours. Any return made without proper authorization will not be accepted for refund or exchange. The RMA number is only valid for 3 weeks after it is issued. Any return that is received after the 3-week period may not be accepted or may be subjected to a restocking fee. All returns must be sent in original packaging with the RMA number clearly posted on the outside of the package. All returns must be shipped at the customer’s expense, but can be shipped using the customer’s choice of carrier. DEWALT® and The Metal Ware Corp are not responsible for damages resulting from return shipment by the customer. It is the customer’s responsibility to insure all packages returned to us. Please be advised, if you wish to return an item for a refund that was received as a gift, the refund will be issued to the purchaser. When you contact our customer service department for a RMA number, please be able to provide the order number or the purchaser’s information so we may easily locate the account in our database. Returned items are processed in the order that they are received. Please allow 1-4 weeks for your return to be processed and documented in our database. Any refund or exchange will be processed as soon as possible after recorded receipt of the returned item.
How to return a product to a store?
Step #1: Call our Customer Care team at 1-866-577-3014 to request an Return Merchandise Authorization (RMA) Step #2: Pack your item for return to our distribution center. Step #3: We’ll send you a pre-paid shipping label to return your item.
How long does it take to return a CPO item?
CPO Outlets has a customer-oriented return policy: No-hassle return policy if you aren’t completely satisfied with your purchase. New items can be returned within 30 days. Reconditioned and Open Box items can be returned within 120 days. You can even return or exchange your item just because you changed your mind.
How to return merchandise to CPO?
Step #1: Call our Customer Care team at 1-866-577-3014 to request an Return Merchandise Authorization (RMA)#N#Step #2: Pack your item for return to our distribution center.#N#Step #3: Insure the package for your protection and return to:#N#CPO Commerce, LLC#N#60 Crestridge Dr#N#Suwanee, GA 30024
What happens if a package is returned to CPO?
If a package is returned to CPO due to an incorrect shipping address provided by a customer, the customer will be responsible for any additional shipping costs or the return shipping cost, as well as the redelivery cost. CPO is not responsible for packages delivered incorrectly due to incorrect shipping information.
What to do if your product is defective?
If you think your product is defective, don't worry. In most cases, it's a simple issue that can be resolved over the phone. You may also contact the manufacturer's customer service departments. They have expert technicians standing by to help solve your issue.
What happens if you are notified of a damaged car?
Once we are notified of the damage, arrangements will be made to send a replacement.
What does "refuse delivery" mean?
Refuse Delivery - do not sign for the delivery.
Nordraw
Just a quick note about the DeWalt return policy. I ordered the special HD had where you got a Dewalt hammer drill with charger and two batteries and along with it you got a 108 piece tool set for 149. Pretty good deal.
RickyMcGrath
They really are great as long as you're not trying to get one by on them. Took my 4.0 battery in this morning that wouldn't charge. They swapped it out for a 5.0 because that's all they had in stock.
JimboS1ice
Good to hear, you should open the other one up and see whats going on inside, sometimes just a little oil and realignment can fix it
Bigmikez
Don't know if this is your first mechanics tool set from Dewalt but man I can tell you mine are going on about 3yrs I believe and haven't had a single problem I have the 204pc set I freaking love pulling out those bad boys they really are made great, glad to hear if I do ever have a problem they will take care of me. Thanks!
builditguy
We had a 20v recip saw go bad. One year old. Took it in and had a new one in a week. $0 out of pocket.
DaveJr
We had a 20v recip saw go bad. One year old. Took it in and had a new one in a week. $0 out of pocket.
How long does Home Depot have to return items?
Also, Home Depot’s policy includes a 30-day window for any returned items that do not have a receipt, though that’s probably at local management’s discretion.
What Is Home Depot’s Return Policy In 2022?
Home Depot’s return policy on most of your commonly sold items such as machinery, furniture, and electronics is 90 days. They’ll accept opened items “unofficially.” Receipts aren’t always necessary and they’ll even take back used items, to a degree.
What Is The Home Depot Return Policy Online Vs In-Store?
All of the same rules still apply here except for the fact that shipping charges are involved. Home Depot’s stance on shipping charges is that they will be fully refunded as well as the refund on the returned item.
Does Home Depot Have A 30 Day Return Policy?
Home Depot does have a 30-day return policy that’s officially a part of its overall return policy procedures that are updated for 2022. Their 30-day return policy applies to:
How long can you keep Home Depot items in the system?
That Home Depot policy clearly states that purchases made using those methods can be located in the system for up to 365 days, not that they can be returned.
How long is Home Depot commercial account charge?
Home Depot Commercial account charges, as well as Home Depot Credit Cards, and Home Depot Commercial Revolving charges are accessible for 365 days.
How long does it take to return a lawnmower from Home Depot?
As covered under the Home Depot 30-day return policy—since lawnmowers fall under the description – gas-powered equipment and tractors —they will have to be returned no later than 30 days after purchase.
