dickies online return policy

Does Dickies charge for return shipping?

Please feel free to call our special customer service line with any comments at 1-800-DICKIES. For faster service, please place your reorder online and return your unwanted product for a refund. Dickies is not responsible for return shipping charges unless the garment is defective or damaged during shipping.

Does Dickies pants have a lifetime warranty?

Customer Review AND AWESOME CUSTOMER SERVICE. DICKIES HAS A LIFETIME WARRANTY ON THEIR BACKPACKS! AND AWESOME CUSTOMER SERVICE.

How do I contact Dickies customer service?

Please contact one of our customer service representatives at 1-866-411-1501 or 1-800-DICKIES (342-5437) to track your shipment.

How do I change my Dickies order?

Changing or Canceling Your Order Please contact us immediately at 1‑800‑DICKIES (342‑5437) with any other questions.

Do Dickies do free returns?

If you change your mind about your order you can return it to us free of charge and receive a full refund - Click here to find out how.

How do I return a Dickies parcel?

How to make a FREE return: Create a return label. Visit the Track your order page and enter your order number (without the # symbol) and email address, then click 'Find order' ... Pack the products with the return label. ... Drop the products off or hand them to the carrier. ... Wait for return confirmation and refund.

Do Dickies run small?

How Does Dickies Clothing Fit? Fit: For the most part, Dickies does fit true to size. Dickies do say that if you are between sizes, go for the bigger size, and it's worth remembering that the trouser styles don't have a lot of stretch in them.

Do Dickies shrink?

Once you've stretched them, let them air dry at room temperature. Don't dry them on a radiator or in the tumble drier, as that can make them shrink back. Dickies tend to have the looser fit demanded by people wearing them for work and active leisure, so most people don't need to stretch them.

Do Dickies pants fade?

The fabrics in these work pants might seem flat to start, but beat them down and they can fade, albeit in a slightly different way than jeans.

Can you cancel Dickies orders?

Unfortunately, we cannot change or cancel orders because once we place them they are immediately in our fulfillment process. Once you get your order and if you still don't need it please visit our returns policy.

How long does Dickie take to ship?

We want you to receive your items as soon as possible so most orders are processed and shipped via UPS within 1 business day. Orders are delivered within 1-5 days depending on delivery method and receiving address.

How long is Dickie shipping?

Products are delivered within 5-7 working days. Delivery is Monday to Saturday during business hours.

How long do you have to return Dickies?

Dickies Store Purchase Returns In order to obtain a refund in the same form of payment as your purchase was made, Dickies in-store purchases must be returned within 90 days of the purchase date.

How do you take care of a Dickie?

To get rid of the stiffness of new Dickies, wash them with fabric softener. If you have a tumble dryer, dry them with a softening sheet. If you're air-drying, hang them up and shake them every 20 minutes. Avoid radiator drying as this can make them stiff.

Are Dickies waterproof?

Dickies AWT garments are the ultimate in waterproof, breathable fabrics. They are engineered to repel rain, sleet and snow without restricting mobility - perfect for preparing, cutting and marking out the pitch in weathers.

How can I be a Dickies model?

Those who wish to put themselves forward for consideration are invited to apply via email to: dickies_models@vfc.com, using the subject line 'Make me a Dickies model'. Applicants should include a photo, plus their name, age, location, measurements, and their trade.

STANDARD SHIPPING SPEED ESTIMATE

At this time, we only ship to US addresses. In the map below you can see estimated shipping speeds for standard ground.

EXPEDITED SHIPPING

During checkout you may choose to expedite your order to either 2-day air or next day air. These rates use our negotiated discounted UPS rates and the cost will depend on the size of your order and shipping location.

SATISFACTION GUARANTEED

If you have a defective or damaged item, we'll replace it free of charge. Please contact us and include a photo of your item to get a replacement.

How to contact Dickies?

If you have any questions or concerns about the Terms of Use, please send an email to websiteterms@dickies.com; call us Toll-Free at toll-free at 1-866-411-1501; or write to us at:

How long is Dickies warranty?

All Dickies® Footwear Products have a six month, limited warranty in normal use against any manufacturing flaw (s), defective materials, and workmanship.

How to accept the Terms of Use?

You can accept the Terms of Use (1) by clicking to "accept" or "agree" to the Terms of Use, where this option is presented or made available to you on any of the Websites, and (2) by actually using any of the Websites. BY USING ANY OF THE WEBSITES, YOU AGREE TO THE TERMS OF USE. IF YOU DO NOT AGREE TO THE TERMS OF USE, ...

Is Dickies a guarantee?

SATISFACTION GUARANTEED. Since 1922, Dickies quality has been built into every product. We will gladly replace a Dickies® garment or refund your money (with original retailer's receipt) if you are not satisfied for any reason. Please feel free to call our special customer service line with any comments at 1-800-DICKIES.

Can you use Williamson Dickie?

You may use the Websites only as permitted by the Terms of Use , only in a manner consistent with all applicable federal and state laws, rules and regulations and only for the purposes of viewing or downloading information about Williamson-Dickie Manufacturing Company, its affiliates and brands or to use any other features and services purposely provided by us on those Websites.

Does Dickies sell children's products?

Dickies.com does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use Dickies.com only with the involvement of a parent or guardian.

Who owns the Williamson-Dickie website?

The Websites are owned by Williamson-Dickie Manufacturing Company and unless otherwise agreed in writing, all materials on the Websites, including text, graphics, information, content, images, illustrations, designs, icons, photographs, video clips, sounds, music, artwork, computer code and other materials, and the copyrights, trademarks, trade dress and/or other intellectual property rights in such materials (collectively, the "Content"), are owned and/or licensed by Williamson-Dickie Manufacturing Company .

How long do you have to return a faulty product?

Please note that products damaged due to wear and tear are not considered faulty. You can return faulty products within 2 years of your receipt of the products and get a full refund, including any shipping costs, as applicable.

How long do you have to return a product after confirmation?

If you are not satisfied with the products you received or have simply changed your mind about purchasing them after we have e-mailed you your Order Confirmation, you can return them within 60 (sixty) calendar days of delivery of the products and get a refund.

How long is a product warranty good for?

In addition to the above, we recognize the statutory 2-year (or the longer period that may be set forth by your local law) guarantee for product faults. A product is "faulty" if received damaged or where a manufacturing or material fault occurs within 2 years (or the longer period that may be set forth by your local law) from the purchase. Please note that products damaged due to wear and tear are not considered faulty.

How long does it take for Dickies to refund a purchase?

We will accept returns for refunds to the original form of payment within 90 days from the purchase date. If for any reason we are unable to apply the refund to your original form of payment, we will issue the refund for the full purchase price in the form of a gift card to Dickies.ca.

How to return Dickies shirts?

Please contact our Customer Service department for information at 1-888-255-9884. For all retailers, only authorized returns will be accepted. A return authorization number must be obtained by contacting our Customer Service department at 1-888-255-9884.

How to contact Dickies about a replacement?

Please feel free to call our special customer service line with any comments at 1-888-255-9884.

What is the phone number to call to return a defective item?

If you have received a damaged or defective item, call Customer Service at 1-888-255-9884 immediately so that we may assist you in covering the cost of returning the item. If you do not contact Customer Service prior to returning the item, you are responsible for all return shipping charges.

SHIPPING DICKIES

Dickies Australia uses Australia Post as our delivery service delivery times may vary depending on your location. See the Australia Post website for estimated postage and delivery times. All parcels require signature on delivery.

NEW ZEALAND

Dickies Australia Online provides FREE shipping on all orders from $100 and up made in New Zealand.

RETURNS POLICY

Dickies Australia Online are happy to refund items that are of incorrect size, fit or item/s that are defective/damaged as a result of a manufacturing issue. To return an item that is the wrong size or fit it must be unused and in the same condition that you received it.

FAULTY PRODUCTS

A faulty product is an item that has been received with damage or where a manufacturing fault occurs within a reasonable period following the purchase (6 Months). Products damaged as a result of normal wear and tear are not considered faulty.

SALE ITEMS

You are entitled to a refund for sale items within 30 days of purchase. Refunds will not include the cost of shipping. Sale items are not eligible for exchanges.

REFUNDS

Once your return has been received and inspected by Dickies Australia Online, we will send you a confirmation email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Refunds will be issued using your original payment method.

LATE OR MISSING REFUNDS

If you have not received your refund, first check your bank, PayPal or AfterPay account for payment of a Dickies Australia Online refund. Then contact your credit card company or your bank, as it may take a few days before your refund is officially posted.

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• SATISFACTION GUARANTEED. Since 1922, Dickies quality has been built into every product. We will gladly replace a Dickies® garment or refund your money (with original retailer's receipt) if you are not satisfied for any reason. Please feel free to call our special customer service line with any comments at 1-800-DICKIES. For faster service, please p...

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