dollar general return policy 2021

What is the return policy for Dollar General Products?

We want you to be fully satisfied with every item that you purchase from www.dollargeneral.com. If you are not satisfied with an item that you have purchased, you may return the item within 30 days of delivery for a full refund of the purchase price, minus the shipping, handling, and other charges.

How long does Dollar General take to refund?

When you return the item to Dollar General, you can expect the refund within 30 days of the company receiving the product. Though it will take less time to bring the item back to the store than mail it back, this policy is the same no matter how you make your return.

Why do stores offer coupons instead of Dollar General returns?

Apart from dollar general returns with coupons, for obvious reasons, most stores are focusing enough on rehearsing a decent customer service, especially to improve sales. On top of dollar general store returns, notwithstanding, customer service does not end once the purchase has been made. In any event, it should not.

What is the Dollar General digital receipt policy?

You agree that Dollar General may review the products in your possession and/or your Digital Receipt at any time and request that any products be re-scanned or any price be re-calculated.

What is Dollar General in store return policy?

Dollar General Return Policy Items purchased at a retail store may only be returned to a retail store within 30 days of the original purchase date. The item must be returned with the receipt and in its original packaging, if possible, with all paperwork and accessories.

Can you return items at Dollar General without a receipt?

What If I Lost My Receipt? All hope is NOT lost. You can still do an exchange for an item of equal or lesser value OR get store credit. But you cannot get cash back without a receipt.

Can I return to any Dollar General store?

If you made your purchase in a store, you can return the item only to the store where you bought it. The Dollar General return policy states that the retail shops do not accept the items you purchased on the website.

What stores will give you cash back without a receipt?

Stores That Give Cash Back on Returns Without a ReceiptWalmart—If you want to return an item to Walmart, you can do it by mail or in person. ... Nordstrom—Nordstrom products can be returned by mail and in person. ... Bed Bath & Beyond—The company doesn't offer refunds for returns.More items...

Can you look up Dollar General receipt?

To view your digital receipt(s), click on receipts located in the main menu of the Digital Coupon dashboard. Note that digital receipt(s) are provided based on your preferences by email or text message.

Can I get a refund in cash if I paid by debit card?

You usually get a refund in the same way you paid for the item. For example, if you paid by cash, you should get either cash back or a gift voucher, and if you paid by direct debit, the money will go back into your account.

What is Family Dollar return policy?

Family Dollar Brands Guarantee: If you are not 100% satisfied with any Family Dollar brand product, simply return it within 30 days to any of our stores with a receipt for an exchange or full refund.

Can I get my money back if I paid by debit card?

If you paid using a Visa debit or pre-paid card The chargeback process lets you ask your bank to refund a payment on your debit card when a purchase has gone wrong. You should contact the seller first, as you cannot start a chargeback claim unless you have done this.

Can I get a refund in cash if I paid by debit card?

You usually get a refund in the same way you paid for the item. For example, if you paid by cash, you should get either cash back or a gift voucher, and if you paid by direct debit, the money will go back into your account.

What is Family Dollar return policy?

Family Dollar Brands Guarantee: If you are not 100% satisfied with any Family Dollar brand product, simply return it within 30 days to any of our stores with a receipt for an exchange or full refund.

How long does it take to return a dollar general?

About Dollar General Return Policy. All the products at dollargeneral.com can be returned within 1 month of shipment if you want a complete refund of the rate at which you purchased, minus the delivery, managing, and other fees.

How to return a damaged item to Dollar General?

According to the Dollar General Return Policy, if you obtain harmed or malfunctioning products from them, you can adhere to the list below basic steps:. Call a Customer Support Representative ( CSR) within 1 month of shipment at 877-463-1553 . You need to prepare with your product number and also the order number from ...

How long does it take for Dollar General to refund a gift?

Within 30 days of Dollar General receiving the returned order, Dollar General will after that reimburse you in the same form of repayment that was initially used for the purchase. Credit history for gift returns will certainly after that be concerns to the initial buyer. If the return is an outcome of producing flaw or shipping mistake, ...

How To Return Items to Dollar General

If you made your purchase in a store, you can return the item only to the store where you bought it. The Dollar General return policy states that the retail shops do not accept the items you purchased on the website.

Can You Return Damaged Items?

Dollar General store return policy states that if you receive damaged items, you can return them by calling customer support at 877-463-1553. In case you damage the product, the return will not be possible.

What Is the Dollar General Return Policy Without a Receipt?

Dollar General's return policy without a receipt is not as strict as you may think. If you lost your receipt, Dollar General can provide you with a refund on a gift card, or you can exchange the product for another of the same value.

How Long Will You Have To Wait for the Refund?

When you return the item to Dollar General, you can expect the refund within 30 days of the company receiving the product. Though it will take less time to bring the item back to the store than mail it back, this policy is the same no matter how you make your return.

Return Unwanted Dollar General Items Fast and Easy With DoNotPay

The return process may easily become a complicated and tiring task. You might need to go to the store a couple of times before completing this process, which you should avoid at all costs. To make an easy and fast return to Dollar General, we suggest using the DoNotPay app. All you have to do is:

DoNotPay Can Help You Return Items to Other Stores As Well

Aside from Dollar General, DoNotPay can help you figure out the return policies of other stores and get refunds in no time. Our services cover these brands, among others:

Get Your Money Back in an Instant

If you want to both return your item and get a refund for it, you can count on your personal AI-powered assistant. These two products aren’t the only tricks DoNotPay has up its sleeve, though!

How old do you have to be to use Dollar General?

Except where legally required, the Websites and App are not designed for or directed to children under the age of 16. By accepting these Terms through your access or use of the Websites and/or App, you certify that you are at least 18 years of age or that, if you are under 18, you are accessing or using the Websites and/or App under the supervision of a parent or legal guardian who agrees to be bound by these Terms. Except where otherwise legally required to do so, Dollar General does not knowingly collect personal information about persons under 16 years of age. If we become aware that a person under the age of 16 has provided personal information to us, we will delete the information from our records. If you are a parent or legal guardian agreeing to these Terms for the benefit of a person under the age of 18, you are fully responsible for that person’s use of the Websites and/or App, including all financial charges and legal liability that may arise out of that person’s usage of the Websites and/or App.

What is Dollar General logo?

DOLLAR GENERAL®, the DOLLAR GENERAL Logo, the Dollar General product names referenced on the Websites and/or App and all other Dollar General trademarks and service marks ("Dollar General Marks") are trademarks and service marks or registered trademarks and service marks of Dollar General.

What does it mean when you confirm your order with Dollar General?

Dollar General’s acknowledgment of an order that you have placed means that your order has been received, not that it has been accepted or shipped. Dollar General reserves the right to refuse or cancel any orders placed for products where the sale or use of such products in your State is restricted and prohibited. You remain responsible for any taxes that may be applicable to any orders you have placed to the fullest extent permitted by law.

What is Dollar General's rating system?

Dollar General participates in the video and computer game industry’s standardized rating system developed by the Entertainment Software Rating Board (ESRB), and in the Motion Picture Association of America (MPAA) ratings system.

Can Dollar General use the App?

You may only use the Websites and/or App for lawful purposes in accordance with the terms of the License granted in these Terms. As a condition of your access and or/use of the Websites and/or App, you warrant to Dollar General that you will not use the Websites and/or App for any purpose that is unlawful or prohibited by these Terms. Whether on behalf of yourself or on behalf of any third party, and in addition to any and all other restrictions set forth in these Terms, you may not:

Does Dollar General have a duty to update forward-looking statements?

Except as may be required by law, Dollar General undertakes no obligation, and specifically disclaims any duty to update or revise any forward-looking statements to reflect events, information or circumstances arising after the date on which the forward-looking statements were made. 10. Information and Press Releases.

Is Dollar General responsible for passwords?

You are fully responsible for restricting access to your computer and all activities that occur under your account, whether or not you authorize such activities. Dollar General is not responsible for any losses arising out of the unauthorized use of your account.

Why is there a dollar general return policy?

The satisfaction of each customer or customer is significant , that is the reason there is a dollar general return policy. So, if a customer needs to return the items that the person has purchased, their discount would be processed based on the policies beneath.

Is shipping charge refundable?

You may also get credits of the value purchase to a similar strategy for a charge. The shipping charge is non-refundable, with the exception of the items are being returned or discounted because of the assembling defects or the shipping errors.

Is Dollar General shipping non refundable?

And there are some costs which are non-refundable, such as shipping cost, gift -wrap costs, and handling costs. When you completely satisfy the Dollar General Refund Policy and receive the refund at the end of the day, that refund will also include applicable taxes and the cost of the item.

Does Dollar General accept COD?

Dollar General in Store Return Policy. Even though Dollar General in Store Return Policy, you must know that DG doesn’t accept COD, and the shipping cost is Non-Refundable that is you won’t be getting back that cost you just spent. The Dollar General in-store return policy no receipt will clear out all of your confusion ...

Do I Need My Receipt?

Yes, in order to get a full refund to your original form of payment you’ll want to hold on to that receipt.

Any Exceptions to the 90 Days?

I called Dollar General to find out as I couldn’t find any information online.

Can I Return Opened Products?

While they recommend items come back in the original box “whenever possible” it doesn’t seem to be a deal breaker.

What About Returning Items Bought Online?

First of all, items bought on the Dollar General website CANNOT be returned in-store.

What About Returning Alcohol?

YES, you can return unopened alcoholic beverages to Dollar General, but ONLY to the location where they were purchased.

What About Returning Cigarettes?

Dollar General does NOT accept returns on ANY tobacco products including cigarettes and chewing tobacco.

What Happens If I Try To Return Something Past 90 Days?

Your best bet is to make a “no-receipt” return and get store credit or an even exchange for your item.

How much money did Dollar General donate in 2020?

In FY 2020, Dollar General made a $5.25 million donation to the Dollar General Employee Assistance Foundation, which provides financial assistance to employees during specified times of need.

How much does Dollar General Literacy Foundation contribute to Save the Children?

With approximately 55 million American school children currently home during the day, the Dollar General Literacy Foundation is proud to have contributed $2 million to support Save the Children’s coronavirus response efforts across rural America to help ensure children continue to learn and have access to nutritious foods.

Does Dollar General have telehealth?

For employees not enrolled in Dollar General medical plans, we provided an additional opportunity to enroll in a Telehealth program, which provides affordable healthcare options to employees without physically visiting a healthcare provider’s office. We are also currently waiving all telehealth co-pays for employees covered under Dollar General’s medical plans.

Does Dollar General require face masks?

Following the most recent CDC guidance, Dollar General will not require fully-vaccinated employees, customers and vendors to wear facial coverings or masks. All others are encouraged to continue wearing face coverings. This update applies across our organization and includes our stores, distribution centers, transportation teams and Store Support Center.

How many coupons can you use at Dollar General?

A Dollar General Coupon offer will always have a purchase requirement with free item offers. • A maximum of two coupons will be allowed per item. To do this, one coupon must be a Manufacturer Coupon and the second coupon must be a Dollar General Coupon.

Can you accept coupons over a certain amount?

Not accept coupons over a certain dollar amount, as well as above a certain threshold as it relates to the total transaction. Remove any coupon or offer for any reason, including both manufacturer coupons and store discounts.

Can you stack coupons in Dollar General?

Coupons Stacking IS ALLOWED in certain situations: • Only one Manufacturer Coupon and one Dollar General Coupon can be used per item in a transaction. Stacking of 2 or more Manufacturer Coupons per item is not allowed.