What is the return policy for DTLR?
DTLR wants you to be fully satisfied with your purchase. If you are not satisfied with your purchase, you have 30 days from the date on your receipt to request a full refund of the purchased price.
How long do you have to return shoes?
You can only return them for refund or exchange if they are unworn, in the original product packaging, and you have the receipt or invoice. While they say you can return items for any reason for up to 60 days, they can't appear to have been worn.
Can you return shoes you bought online to the store?
Most online stores will only accept returns of unused and unopened items. If it is clothing, you must keep the tags on the clothing in order to return the purchase. Follow website directions. Most online stores have step-by-step instructions for processing a return.
How long does it take DTLR to ship?
Typical shipping times for basic UPS shipping ranges from 2 to 5 business days while USPS will take 4 to 8 business days.
Can I exchange shoes without a receipt?
If you don't have a receipt, try to make the return within 30 days and the company may be able to find your purchase in its system if you used a debit or credit card for the transaction. You'll need to show ID to return items without a receipt.
Do I need the box to return shoes?
You should always expect goods to be returned in the original packaging only. Most people just slap the return label on the external box, in this case a shoe box.
How do I return an online order?
Most businesses with an online store have a return policy in place....Read the store's return policy. Before you purchase anything, carefully read through the store's policy about how to return something you ordered online. ... Keep the original packaging. ... Take photos of any damage or defects. ... Start the return process ASAP.
What is a good reason to return an item?
The most common causes of purchase returns are unmet expectations, damaged or defective products, and incorrect fit. Any of these issues can be caused by failures on the merchant's part or by events the merchant had no control over.
How do I send a package back?
0:191:31How to Return Mail - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf you've already opened the package try to keep the original contents intact. Open packages requireMoreIf you've already opened the package try to keep the original contents intact. Open packages require new postage.
What does DTLR store stand for?
Downtown Locker RoomDTLR, formerly Downtown Locker Room, specializes in trendy footwear, apparel and accessories and store formats designed to have a high-energy atmosphere with the look and feel of an independent retailer.
How do I get free shipping with DTLR?
DTLR Currently Offers Shipping for Free on Any Orders Over $25.
Does DTLR work after pay?
Pay later at any store Whether online or in-store, via our retail partners or app, pay for your purchases anywhere Visa is accepted.
Can I return Nike shoes after wearing them?
You can return items purchased online (some exceptions apply) for any reason within those 30 days. That includes custom Nike By You sneakers. Even after 30 days, you can return items if they're unworn and unwashed. And remember, returns are always free for Nike members.
Can I return shoes if I wore them once Foot Locker?
Returned/exchanged merchandise must be unworn and in new condition with the original tags. Exchanged items must be returned in the original boxes and bags and must include all the original hang-tags.
Can I return Adidas after 30 days?
Adidas return policy stipulates that you have 30 days from the day on the receipt to return any item you are not happy with, but only if you play by these rules: Send the package from any location within the United States. Ship the item back undamaged and in its original packaging. Keep all original tags on the apparel.
Can I return worn shoes to journeys?
Journeys gives you 365 days to decide! We allow all merchandise in new condition, with original receipt, to be returned for a full refund or exchange within 365 days of purchase. Shipping charges are excluded. For returns created prior to 09/28/21, please Contact Us.
Ordering
If you haven’t received your confirmation email, please check your junk/ spam folder. You may also call or email us to confirm that you provided the correct email address for your order. You can check your status of your order here.
Shipping
DTLR strives to fill all orders 100%. If DTLR can’t fulfill your entire order we will refund you for the items that have not shipped. PayPal orders will be refunded to your PayPal account. Credit card orders will be refunded back to your card.
Marketing
Tickets for certain release product are given out in DTLR Store Locations. If you’re interested in purchasing a new release visit your local DTLR Store for a ticket which will provide you with a time slot during which you can make your purchase.
How does DTLR deliver notice?
DTLR Inc. may deliver notice to you by means of electronic mail, a general notice on the site, or by written communication delivered by first class U.S. mail to your address on record in DTLR Inc.'s account information.
What is prohibited on DTLR?
Harassment in any manner or form of the site, including via e-mail and chat or by obscene or abusive language is strictly forbidden. Impersonation of others, including a DTLR Inc. or other licensed employee, host, or representative as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through this site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or organization.
How old do you have to be to win a DTLR radio?
Participants in a DTLR Radio promotion, resulting in a prize or award, must be 21 years or older to win, unless otherwise specified. Satisfactory proof of identification and age must be presented before claiming a prize. A person cannot enter on behalf of another person.
Is DTLR Radio responsible for lost mail?
DTLR Radio is not responsible for lost or delayed mail, for telephone or fax equipment failures, or for e-mail system malfunctions causing a contestant to lose or delay the chance to participate. DTLR Radio will keep a file of customized rules for any promotion with Rules differing from these General Contest Rules.
Does DTLR have a control over third party websites?
may choose various third-party web sites to link to from its own site. However, even if the third party is affiliated with DTLR Inc., DTLR Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of DTLR Inc.. DTLR Inc. has no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices or the content of such web sites. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, DTLR Inc. seeks to protect the integrity of the Site and the links placed upon it and therefore requests any feedback on not only the Site, but for sites it links to as well (including if a specific link does not work).
Is DTLR under any obligation?
DTLR Inc. is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments.
Is DTLR a copyright?
The entire content of the Site is copyrighted as a collective work under U.S. copyright laws, and coordination, arrangement and enhancement of the content.
When will Trendsetters be able to earn points?
Starting April 1, 2020, trendsetters will be able to earn points with online purchases. Member must have a valid email address assigned to trendsetter profile in order to accrue points from online purchases. No online purchases made prior to April 1, 2020 will be able to be added to your profile.
How long do points last on a prepaid card?
Each qualifying purchase automatically extends the expiration date of all unused points in a member's account for 6 months from the date of the qualifying purchase.
Is DTLR taxable?
DTLR accrued points and/or Rewards are not transfer able by the Member upon death, as part of a domestic relations matter, or otherwise. Points and other benefits of the Program may be taxable where required by law. Any membership key fob is the property of DTLR and must be surrendered upon request.
Can DTLR points be combined?
Points and/or Rewards may not be combined among Members or conveyed by any means to anyone, including through a Member's estate, and may not pass to a Member's successors. DTLR accrued Points and/or Rewards do not constitute property of the Member.
Can Trendsetter be terminated?
DTLR may terminate the Trendsetter Rewards program at any time, which may result in loss of accumulated points and rewards and cancellation of all benefits and privileges associated with the program. DTLR will give members advance notice if the program is discontinued. The Trendsetter Rewards program is void where prohibited by law.
Can you redeem a reward for cash?
Rewards have no cash value and are not redeemable for cash and no change/currency will be given for any unused portion of a Rewards. Rewards are void if sold, purchased, bartered or exchanged for cash or other consideration or if received or used in violation of these Program terms and conditions.
Do DTLR points have cash value?
All points and subsequent rewards must be earned and used according to the terms and conditions of the program. Points have no cash value and are non-transferable or exchangeable unless specifically authorized by DTLR.
Right to Amend
Eligibility
Enrollment
Communication
Member Privacy
Membership
Participation / Ownership
Earning Points
Rewards
Returns
- Points earned on purchased items that are later returned will be deducted from a member's account. When a member returns products, points previously posted to a Member's account for that purchase will be deducted from the Member's Account equal to the amount of points earned for that purchase. Should a return create a negative balance in a members ...