Full Answer
What happens if I return a dynamite product?
Upon receipt, Dynamite will complete the refund or will send out replacement product. Dynamite will not refund or pay for shipping charges unless there is a product quality issue. Please note, any Points or Bonus Volume will be reversed for any product (s) returned for a refund.
How do I exchange my Dynamite or garage order?
Dynamite and Garage orders must be exchanged separately. We do not process exchanges by phone or online at this time. To exchange a product, bring your merchandise into a Dynamite store with a proof of purchase (invoice) within 30 days of purchasing the item.
How do I return a defective item to Dynamo?
In circumstances where you consider a product to be defective, please bring the merchandise you wish to return in-store or email us at customerservice@dynamite.ca the following: A clear photo of the defective item. Your order number.
What do I do with my returned merchandise?
Bring the merchandise in its original condition with a proof of purchase (receipt) back to a store near you. Your item must meet all eligibility requirements (see below).
Does dynamite have free returns?
To make things easier for you, we now offer free returns by mail for all online orders. Please note: In-store purchases cannot be returned by mail and exchanges must be done at store level.
How do I return clothes to dynamite?
To exchange a product, bring your merchandise into a Dynamite store with a proof of purchase (invoice) within 30 days of purchasing the item. Exchanges cannot be processed without original receipts and must meet all eligibility requirements outlined above.
How long does Dynamite take to refund?
approximately 10 business daysUpon receipt of your item, please allow approximately 10 business days to process your credit. Depending on your financial institution, it may take an additional few days for the refund to be fully processed in your account.
Does Evo do returns?
Every item we sell is covered by our 366 day return policy. If your new, unused* item doesn't work out, you have 366 days to return it. Simple. *All items must be returned in the condition in which they were received, including manufacturer packaging, tags, documentation and any accessories.
How do I contact dynamite?
If you do not want us to use your information to enhance your shopping experience, please let us know by e-mail at customerexperience@dynamite.ca or calling us at 1-888-882-1138 for Canada Customer Service or 1-888-342-7243 for USA customer Service or in writing at Groupe Dynamite Inc.
Does Abercrombie have free returns?
We hope you love your order – but just in case something isn't quite right, return or exchange your order effortlessly through one of the following options. For easy and free returns/exchanges, bring your item(s) and receipt, invoice, or order confirmation to any Abercrombie & Fitch or abercrombie kids store in the US.
Is Dynamite and Garage the same?
Groupe Dynamite is a global fashion retailer with two brands at the heart of its success, Garage and Dynamite. We operate more than 300 stores in Canada and the United States, and employ over 4,300 people. We have our roots planted firmly in the terrain of fashion's retail landscape.
Do you need your card to return at Zara?
Zara Store All you have to do is present the items you wish to return together with the sales receipt. You can bring it on your phone, bring in a printed copy or show your ZARA QR which you will find in the “Purchases” section in the Zara app.
Can you return ski boots?
The product must not have been used and it must be shipped back within 30 days of purchase. Please email onlinebootfitter@surefoot.com with any questions. If a ski boot has been used it may not be returned.
Does Burton have free returns?
Return Policy You may return any unused product for a full refund within 30 days of the purchase date.
What is Rei return policy?
If you're not satisfied with your REI purchase, you can return it for a replacement or refund within one year of purchase, except for outdoor electronics (which must be returned within 90 days of purchase) and REI Garage Sale items (which are sold in-store at our Garage Sale events - these are final sale).
Is Evo a reliable website?
evo has a consumer rating of 4.8 stars from 162,570 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with evo most frequently mention customer service, shopping experience and free shipping. evo ranks 1st among Sporting Goods Other sites.
What shipping service does Evo use?
Shipping Service Options Economy Ground – Shipped as economically as possible. Final delivery may be made by UPS, FedEx, or the US Postal Service (USPS).
How do I return something to backcountry?
Returning An Item Is Easy!Repackage your gear.Contact a Gearhead and get an RMA number (Return Merchandise Authorization)—or generate one yourself in Order History.Tape your RMA (or prepaid label—see instructions below) to your box and drop it off at your UPS store. Start A Return.
How do I return something to life is good?
If you are unsatisfied for any reason, you can return your order for a refund within 60 days of your purchase. Merchandise must be unused, unworn and in good condition. Go to: www.lifeisgood.com/returns for more details.
EASY RETURNS
You, our loyal customers will always be at the centre of everything we do here at Dynamite. These are unprecedented times, and it’s important to us to remain committed to always ensuring your safety and wellbeing. Our policies have been updated with you in mind, to provide a stress-free shopping experience.
EXTENDED RETURN POLICY FOR THE HOLIDAY SEASON
Good news: for the holiday season, we’ve extended our 30-day return and exchange policy! All purchases made online and in-store between November 8th 2021 - December 8th 2021 can be refunded or exchanged until January 8th 2022. All items purchased prior to November 8th 2021 or after December 8th 2021 are subject to our regular 30-day return policy.
HOW DO I MAKE A RETURN?
To make things easier for you, we now offer free returns by mail for all online orders. Please note: In-store purchases cannot be returned by mail and exchanges must be done at store level.
WHAT CAN BE RETURNED OR EXCHANGED?
The following Eligibility Requirements must be met in order for an item to qualify for a refund or exchange:
WHAT DO I DO IF I RECEIVED DEFECTIVE ITEM?
In circumstances where you consider a product to be defective, please bring the merchandise you wish to return in-store or email us at customerservice@dynamite.ca the following:
HOW DO I MAKE AN EXCHANGE?
Exchanges can only be done in-store, including for items purchased online.
HOW WILL I BE REFUNDED?
Refunds will be issued within 10 business days after we received the returned items, using the same method of payment as the original purchase. Shipping charges, including sales taxes on shipping charges, are not refundable.
EASY RETURNS
You, our loyal customers will always be at the centre of everything we do here at Garage. These are unprecedented times, and it’s important to us to remain committed to always ensuring your safety and wellbeing. Our policies have been updated with you in mind, to provide a stress-free shopping experience.
HOW DO I MAKE A RETURN?
To make things easier for you, we now offer free returns by mail for all online orders. Please note: In-store purchases cannot be returned by mail and exchanges must be done at store level.
HOW DO I RETURN AN ORDER MARKED AS A GIFT?
Refund methods differ for orders flagged as “This is a gift” for the recipient.
WHAT CAN BE RETURNED OR EXCHANGED?
The following Eligibility Requirements must be met in order for an item to qualify for a refund or exchange:
WHAT DO I DO IF I RECEIVED DEFECTIVE ITEM?
In circumstances where you consider a product to be defective, please bring the merchandise you wish to return in-store or email us at customerservice@garage.ca the following:
HOW DO I MAKE AN EXCHANGE?
Exchanges can only be done in-store, including for items purchased online.
OUR TOP FAQS
WHAT IS OUR RETURN POLICY? The following Eligibility Requirements must be met in order for an item to qualify for a refund: The order was placed within the last 30 days (this date can be found in your order confirmation email). The product is in new condition, unworn, unused and unwashed. Third-party brands must be returned in their original packaging (Ex: Shoes in shoe box, beauty product in case etc.). The product has its original price tags attached. Intact shoes can only be returned or exchanged if they are in original condition with protective film (if applicable). Final sale on: Earrings, fragrance, underwear, face masks and beauty products. Clearance products in the sale section with “Final Sale” in the product name. Wellness products by Smilemakers brand. Gift cards/E-gift cards. Final Sale items cannot be returned or exchanged, inclusive of items that were purchased as a gift.
RETURNS, EXCHANGES & REFUNDS
HOW LONG DO I HAVE TO MAKE A RETURN? For USA orders, regular priced and sale merchandise can be returned within 30 days since the order was placed. *Please note that we do not accept returns or exchanges on CLEARANCE items, underwear, earrings, fragrance, or any other product marked "Final Sale".
SIZE & FIT
HOW DO I KNOW WHICH SIZE WILL FIT ME BEST? Our size guides act as a general guideline for helping you find your size at Dynamite! You can find it while shopping on the product detail pages by clicking 'Size Chart' next to the size selection boxes or can view all of our size guides here.
EASY RETURNS
You, our loyal customers will always be at the centre of everything we do here at Dynamite. These are unprecedented times, and it’s important to us to remain committed to always ensuring your safety and wellbeing. Our policies have been updated with you in mind, to provide a stress-free shopping experience.
EXTENDED RETURN POLICY FOR THE HOLIDAY SEASON
Good news: for the holiday season, we’ve extended our 30-day return and exchange policy! All purchases made online and in-store between November 8th 2021 - December 8th 2021 can be refunded or exchanged until January 8th 2022. All items purchased prior to November 8th 2021 or after December 8th 2021 are subject to our regular 30-day return policy.
HOW DO I MAKE A RETURN?
To make things easier for you, we now offer free returns by mail for all online orders. Please note: In-store purchases cannot be returned by mail and exchanges must be done at store level.
WHAT CAN BE RETURNED OR EXCHANGED?
The following Eligibility Requirements must be met in order for an item to qualify for a refund or exchange:
WHAT DO I DO IF I RECEIVED DEFECTIVE ITEM?
In circumstances where you consider a product to be defective, please bring the merchandise you wish to return in-store or email us at customerservice@dynamite.ca the following:
HOW DO I MAKE AN EXCHANGE?
Exchanges can only be done in-store, including for items purchased online.
HOW WILL I BE REFUNDED?
Refunds will be issued within 10 business days after we received the returned items, using the same method of payment as the original purchase. Shipping charges, including sales taxes on shipping charges, are not refundable.
