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Does Epic Games Store have a return policy?
Games and products are eligible for refund within 14 days of purchase. However, you must have less than 2 hours of runtime on record. Products that include virtual currency, skins, or other consumables and products or games that are marked as “non-refundable” are not eligible for refund.
How do I return an epic game purchase?
Go to your Account page, and click Transactions. Find the game you would like to refund in your Purchase History. Click the game title to expand the order. If the game is eligible for a self-refund, there will be a Request Refund button.
How long does an epic game refund take?
For self-refunded games or refunds requested from Player Support, refunds may take 3-14 business days to return to your account depending on the type of payment method you used. If you have not received a refund after this time period, please contact your payment method provider as they will be able to assist.
How do I get a refund on a game?
0:101:32How To Refund Games On Steam (2022) - YouTubeYouTubeStart of suggested clipEnd of suggested clipNext with your game selected click i would like a refund you can choose here if you want to beMoreNext with your game selected click i would like a refund you can choose here if you want to be reimbursed to your original payment source or put the money in your steam.
How do I return an accidental purchase on Fortnite?
Click on the silhouette icon to open the Account And Privacy settings page. Click Submit a Request under Account. This will bring up a list of all of the items you purchased in-game within the past 30 days. Find and select the item you want to return and select it on the list.
How do I return something to Fortnite?
How to refund items in FortniteOpen the Main Menu and go to Settings.Open the Account And Privacy settings page.Select Submit a Request pick the item that you want want to return from the list.Hit Submit Return Request and select Yes to complete the refund.
Can you refund DLC on Epic Games?
If you receive a refund for a game, you will also receive a refund for all downloadable content purchases (DLC) you made through the Epic Games Store for that game, as long as you have not used, modified or transferred the purchase.
Can you get a refund for buying V-Bucks?
You can refund an item you purchased using V-Bucks within 30 days of its purchase. This means that if you bought an item more than a month ago, you can't refund it.
How long does it take to get a refund from Epic Games?
According to the policy, you can get a full refund for any reason as long as you’re returning the game within 14 days of purchase and with less than two hours of play time.
How long does it take for an Epic Games game to be refunded?
If you bought a game from the Epic Games store at full price, and it goes on sale within the refund window of 14 days since purchase and under two hours of playtime, you can get a refund and then repurchase the game. Epic explicitly allows this behavior to maximize your savings if you buy a game right before it’s discounted, ...
How to contact Epic Games Store?
To begin the process, open any browser and go to epicgames.com, then click “ Help ” in the top bar. Select “ Epic Games Store ” to access the Store’s help site. Click the blue “ Contact Us ” button in the top-right corner of the page to open the Contact Us form. Fill out the form with your language, name, and email address. ...
Can you return a game you bought outside of Epic Games?
If you bought a code outside of the Epic Games store, you’ll have to ask that storefront for a refund. You cannot return something if you were banned from that game or violated the terms of service. If you bought a game from the Epic Games store at full price, and it goes on sale within the refund window of 14 days since purchase ...
Does Epic Games have a Steam license?
Epic Games is hoping to steal market share from Valve’s dominant Steam platform by catering to developers by taking a smaller revenue cut (12 percent) than Valve (30 percent). Epic also offers free licenses of their Unreal engine for devs who make their games at least a temporarily exclusive on its platform.
Can you get a refund from Epic Games?
Most digital gaming storefronts have refund policies when you can’t run, mistakenly purchase, or just don’t like a game. The Epic Games Store is no different, giving you an easy form to request a refund.
