fashion nova return policy

What is fashion Novas return policy?

What is the Store Returns Policy? We do not provide cash refunds. We will accept exchanges within 30 days of the original purchase date with a valid receipt and all tags attached. We will accept returns for store credit only within 30 days of the original purchase date with a valid receipt and all tags attached.

Does Fashion Nova give you your money back?

Fashion Nova Refund Policy Fashion Nova currently offers store and online returns, but it doesn't allow refunds to the original form of payment. The only available option at the moment, despite FTC complaints, is a store credit in the form of an E-Gift Card code. Store credits don't include the original shipping costs.

How do you return Fashion Nova items step by step?

1:004:55How to Return Fashion Nova Purchases - YouTubeYouTubeStart of suggested clipEnd of suggested clipOkay. So now I'm on Fashion Nova's website and and then I'm going to scroll all the way down to theMoreOkay. So now I'm on Fashion Nova's website and and then I'm going to scroll all the way down to the bottom where. It says easy returns now the online return policies reads that if you're not happy

How long does Fashion Nova refund?

Fashion Nova will take 2-5 business days to clear your refund. Depending on your financial institution, the refund amount may take up to 10 business days to post to your account. If you used a gift card to purchase your item(s), your funds will be issued back to your gift card immediately.

What does it mean when your order is refunded?

When you refund an order, you send payment back to the customer. You can refund an entire order or only part of an order. You can also refund an order without creating a return, but you can't create a return after a refund has been issued. In some circumstances, you can cancel an order and issue a refund.

Can u cancel Fashion Nova order?

We know you want your order fast so as soon as it is placed, we are on it! Regrettably, this means that we cannot cancel or make any changes to your order. This can include but is not limited to: Billing or shipping address update.

Why is Fashion Nova Cancelled?

On April 21, 2020, the FTC reached a proposed settlement with Fashion Nova, an American fast fashion retail company, for failing to ship merchandise in a timely manner without notifying customers and giving them an opportunity to cancel their orders.

Who is the owner of Fashion Nova?

Richard Saghian (2006–)Fashion Nova / CEO

How long does it take to return a fashion nova?

1.1 How to return a Fashion Nova product? The Fashion Nova return window is 30 days. If you purchased anything between March 28, 2020, and April 30, 2020, from Fashion Nova online, you will have 60 days return window. All items must be unworn, unused, free of stains and wear with their original tags attached.

How long is the return window for Fashion Nova?

The Fashion Nova return window is 30 days . If you purchased anything between March 28, 2020, and April 30, 2020, from Fashion Nova online, you will have 60 days return window. All items must be unworn, unused, free of stains and wear with their original tags attached.

How many followers does Amber Rose Fashion Nova have?

Backed by famous celebs like Cardi B., Kylie Jenner and Amber Rose Fashion Nova today has more than 19 million followers online! We recommend you to check out these guides too – Michael Kors, Shopify, Staples, Verizon, Gucci, and eBags Return Policy.

Does Fashion Nova offer exchanges?

Important Points to Remember. Fashion Nova does not offer exchanges. Fashion Nova holds the right to deny any return if they find your return history suspicious or fraudulent. Make sure to provide the correct address information while returning to avoid any inconvenience.

Does Fashion Nova E gift card expire?

Fashion Nova E-Gift Card never expires and can be redeemed instantly at any Fashion Nova brick and mortar store. If you receive a defective, incorrect, or damaged item report to Fashion Nova here, within 7 days of receiving the item.

What is Fashion Nova Return Policy?

Fashion Nova states that you can get a refund or exchange the item within 30 days of purchase, with a valid receipt, no item damage and all tags attached. However, they only provide a refund in the form of a gift voucher rather than cash.

Does Fashion Nova take returns without a receipt?

It does state on their website that wherever you want to return your item either in-store, by mail or by their online portal, you must have the correct paperwork, including the receipt, without this a return will not be accepted.

Does Fashion Nova Accept Returns After 30 Days?

Returns and exchanges need to be made within 30 days of the original purchase, after this time the items become invalid for refund. However, if there were uncommon circumstances such as a lost item if you ordered online or a busy holiday period, this 30 days rule may be waived.

What Items Cannot be returned to Fashion Nova?

Items that have been washed, altered or worn cannot be returned to Fashion Nova. Also, items that appear to be different in their condition to when they were sold will also not be eligible for refund.

Does Fashion Nova Have Free Returns?

Note that for US customers, Fashion Nova provides shipping labels for free. This is the recommended way to return any items in the US as processing the refund will be much quicker. For other customers, shipping labels cost $3.99 to return a single item and $7.99 to return multiple items.

How Long Do Fashion Nova Refunds Take?

Once the items have been received at their distribution center, it takes 5-7 days to process the return. It is usually towards the end of this period before you will receive the voucher. If you return the item straight to the store then you should receive the gift card there and then.

Can you get a refund on fashion Nova?

Fashion Nova presently accepts returns in-store and online, but reimbursements to the original payment method are not available. Despite FTC complaints, the only accessible option at the moment is a shop credit in the form of an E-Gift Card code. Shipping costs are not reimbursed for in-store credits.

What is Fashion Nova?

Fashion Nova, LLC. (“We” or “Fashion Nova”) is the operator of the website located at www. fashionnova.com (the “Website”). This Agreement governs your use of the Website and your purchase of any products from Fashion Nova (the “Products”).

How old do you have to be to use Fashion Nova?

By downloading, accessing or using the Website, you represent that you are at least eighteen (18) years old or the legal age of majority, whichever is greater, and you are agreeing to these Terms. You also agree to abide by all applicable local, state, and national laws and regulations with respect to your use of the Website. You further represent you shall at all times provide true, accurate, current, and complete information (and updates thereto) when submitting information to Fashion Nova through the Website. You shall only use the Website as permitted by this Agreement, and you shall not use the Website or the Content for any commercial, political, obscene, illegal, or inappropriate purpose. Fashion Nova reserves the right, in its sole discretion, to terminate your access to the Website for any or no reason. If you register for an account on the Website, you may be required to designate an email address and password, and there may be additional requirements as designated by Fashion Nova from time to time. You agree to assume all responsibility concerning your use of the Website, including all activity occurring through your password (and related account access). You shall immediately notify Fashion Nova if you suspect or become aware of any loss, theft, or unauthorized use of your password.

Does Fashion Nova accept orders?

Fashion Nova expressly conditions its acceptance of your order on your agreement to these Terms, and to all additional terms and conditions that are provided to you on the Website that govern your purchase of certain Products. By ordering Products through the Website, you agree to provide true, accurate, current, and complete information.

Can Fashion Nova terminate my account?

Fashion Nova reserves the right, in its sole discretion, to terminate your access to the Website for any or no reason. If you register for an account on the Website, you may be required to designate an email address and password, and there may be additional requirements as designated by Fashion Nova from time to time.

Can Fashion Nova use user generated content?

Fashion Nova shall be entitled to use any User-Generated Content without incurring obligations of confidentiality, attribution or compensation to you. LIMITATION OF LIABILITY; DISCLAIMER OF WARRANTIES.

Can Fashion Nova suspend or terminate the website?

You agree that Fashion Nova may immediately and, without notice to you, suspend or terminate the availability of the Website, its Content, or the Products without any liability to you or any third party.

Does Fashion Nova have a third party website?

The Website may include links to third-party websites, such as links from advertisers, sponsors, content partners, and third parties. The inclusion of any link on the Website does not imply our endorsement of it, and Fashion Nova expressly disclaims any responsibility for the content, the materials, the accuracy of the information, or the quality of the products or services provided by, available through, or advertised on these third-party websites.