flexispot return policy - Better Pirce Better Quality on the Market
- Can only purchase one item one time
- The Gift Card never expire
- Redeemable towards the items sitewide at flexispot.com
- Card is delivered by email
- No returns or refunds
Full Answer
How do I contact flexispot for more information?
Email us at contact@flexispot.com for more information. * Note: Some items are not returnable or refundable and are excluded from the 30-day, risk-free return policy. See the “What’s Not Returnable / Refundable?” section below for specific information on these items.
What is the return policy for items returned for repair?
Items returned in other than “like new” condition will be subject to a 10% restocking fee to cover repairs or part replacement. The restocking fee will be deducted from your refund. 2. You will be responsible for shipping the products to the return address provided with the RMA number that we issue you. 3.
What is the shipping fee for flexispot?
No shipping fee is applied. A 15 percent restocking fee will be deducted from the refund amount for all opened products. If you want to cancel your order, please email us at contact@flexispot.com or call us at +1 (855) 585-5618 (9am-5pm PST, M-F) within 1 hour of placing the order and before 12pm Central.
How do I cancel my flexispot order?
Most orders ship the same day, so please email us at contact@flexispot.com or call us at +1 (855)585-5618 (9am-5pm PST, M-F) within one hour of placing the order and before 12pm PST. There will be no cancellation fees for standard items cancelled prior to shipment.
How do I return Flexispot?
Please email us via contact@flexispot.com or call us at +1(855) 585-5618 about your return request. Be sure to include your order number and the reason for your return. A Return Merchandise Authorization (RMA) number is required for all returns. Returns are processed and credited within 7 to 10 days of receipt.
Does Flexispot offer free returns?
You are free to return any item within 30 days of receipt. A 30-day risk-free policy applies to all items.
Does Flexispot charge tax?
Sales tax will be charged on most of the orders shipped to destinations within the US. The sales tax rate depends on your zip code on shipping address. For additional details on sales tax rates and to see what rate applies to you, please visit this website.
Does Flexispot go on sale?
As you browse the products, you'll see indicators that show they are on sale. This includes coupon codes, discounted rates, and other promotional offers. For some of their products, Flexispot offers a buy one get half off deal.
How to cancel Flexispot order?
If you want to cancel your order, please email us at contact@flexispot.com or call us at (855) 421-2808 (9am-5pm PST, M-F) within 1 hour of placing the order and before 12pm Central. We will issue a full refund if the order is canceled and the product has not yet shipped.
How long is a return policy for a restocking fee?
30-day risk-free policy. You are free to return any item within 30 days of receipt. A 30-day risk-free policy applies to all items. No restocking fee is applied for items returned in “like new” condition. No shipping fee is applied for the return of the item.
How long does FedEx shipping take?
Delivery time within the United States is 3-8 days. Due to COVID-19 shipping times may vary. And for back-ordered items, shipping timeframes are updated in real-time, please check the selections carefully when you place an order.
What is the phone number for shipping to Puerto Rico?
Shipping to Puerto Rico, or any country other than the U.S., please give us a call at +1 (855) 585-5618.
How long does it take to get a standing desk delivered?
Delivery Time: 5-7 business days to most areas.
What happens if an item is out of stock?
In the event an item you’ve ordered is out of stock, we will ship the items available and ship the out of stock item (s) as soon as they become available via an expedited method at no cost to you.
Who is responsible for shipping RMA?
You’ll be responsible for shipping the products to the return address provided with the RMA number.
General information for all returns
1. All returned items must be disassembled and repackaged as they were originally received. Items returned in other than “like new” condition will be subject to a 10% restocking fee to cover repairs or part replacement. The restocking fee will be deducted from your refund.
30-day risk-free return policy
1. You are free to return any item* within 30 days of receipt. 2. A 30-day, risk-free return policy applies to all items*. 3. No shipping fee is applied for the return of the item as long as it complies to the 30-day, risk-free return policy. 4. The 30-day, risk-free return policy is only for orders* within the continental Canada. 5.
Return policy after 30 days of receipt
1. No returns are allowed unless it is a quality issue. 2. You are also free to return any item after 30 days of receipt. 3. The total cost of shipping will be deducted from your refund. 4. A 10% restocking fee will be deducted from the refund amount for all opened products.
Returns for orders that used Affirm as the payment method
Orders made with Affirm will be refunded through Affirm once the return has been confirmed. Any interest accrued on orders purchased through Affirm is non-refundable.
How to cancel Flexispot order?
If you want to cancel your order, please email us at contact@flexispot.com or call us at 855.421.2808 (9am-5pm PST, M-F) within 1 hour of placing the order and before 12pm Central. We will issue a full refund if the order is canceled and the product has not yet shipped.
How long is a return policy for a restocking fee?
30-day risk-free policy. You are free to return almost any item within 30 days of receipt. A 30-day risk-free policy applies to all items. No restocking fee is applied for items returned in “like new” condition. No shipping fee is applied for the return of the item.
How long does it take to get a refund from a bank?
Returns are processed and credited within 7 to 10 days of receipt.
What is FlexiSpot user content?
FlexiSpot users may post, upload, and/or contribute (“post”) content to the Products (which may include, for example, pictures, text, messages, information, and/or other types of content) (“User Content”). For the avoidance of doubt, “User Content” includes any such content posted to the FlexiSpot Blog as well as any other part of the FlexiSpot Service.
Can FlexiSpot monitor user content?
FlexiSpot may, but has no obligation to, monitor, review, or edit User Content. In all cases, FlexiSpot reserves the right to remove or disable access to any User Content for any or no reason, including but not limited to, User Content that, in FlexiSpot’s sole discretion, violates the Agreements.
Is the 30-day risk free policy only for orders within the continental United States?
The 30-day risk-free policy is only for orders within the continental United States.
Do you have to return items to a factory?
All items must be returned in their original factory packaging and in “like new” condition.
How long does it take to ship a product in Canada?
For all in-stock orders, normally the delivery time within Canada is 1-7 business days. Your transit time and carrier may vary. Please see the below details:
What if my item arrives damaged?
If your order arrives with damage, please email us at support@flexispot.ca with at least 2 pictures of damaged items and packages so we may assist you with a replacement order or refund. It is your responsibility to carefully check that all items have been delivered in the correct quantity and to the required specification. Any errors, omissions or damage to items must be notified in writing via email, within 24 hours of receipt of your delivery, or by the end of the next working day.
Hi, can we help you with something?
All items must be returned in their original factory packaging and in “like new” condition. Items returned in other than “like new” condition may be subject to additional restocking fees. Returned items are subject to inspection prior to issuing a refund.
Ordering FAQ
All items must be returned in their original factory packaging and in “like new” condition. Items returned in other than “like new” condition may be subject to additional restocking fees. Returned items are subject to inspection prior to issuing a refund.
How long is the warranty on an adjustable desk?
All height – adjustable desks purchased on or after October 5, 2016 include a 5-year warranty for the frame, motor and other mechanisms, and a 2-year warranty for the controller and switch, electronics.
How long is a desk bike warranty?
All desk bikes purchased on or after October 5, 2016 include a 1-year warranty.
What Happens If My Product is Defective?
FlexiSpot will replace (at no charge to you) the defective parts on any of our products when the defect is due to improper workmanship and/or material. If FlexiSpot is unable to provide a replacement product, and repair is not practical or cannot be completed in a timely manner, FlexiSpot may elect to refund the purchase price in exchange for the return of the product.
Shipping Address Modification
Sales Tax
- Sales tax will be charged on most of the orders shipped to destinations within the US. The sales tax rate depends on your zip code on shipping address. For additional details on sales tax rates and to see what rate applies to you, please visit this website. Please note that many factors can change between the time you place an order and the time of payment, which could affect the cal…
Item Damaged in Transit
- Items damaged in transit may be returned or replaced under our Risk Free 30-Day Guarantee below. We may ask for photographic or video evidence for our records.
Return Policy
- We want you to be completely satisfied with your FlexiSpot purchase, and we strive to provide expert guidance to help you choose the best possible products for your needs. We also understand that sometimes a product just doesn’t quite fit. That is why we make returns easy. Please send us an email with your return request along with the order number...
Governing Laws
- Compliance with any federal, state, provincial or local laws, regulations and directives (“Laws”) relating to the installation, operation or use of Products or Services is the sole responsibility of Buyer. In addition, Buyer shall comply with all applicable laws, rules, regulations and orders related to anti-bribery or anti-corruption legislation (including without limitation the U.S. Foreign Corrupt …
Dispute Resolution
- You and FlexiSpot agree that any dispute, claim, or controversy between you and FlexiSpot arising in connection with or relating in any way to these Agreements or to your relationship with FlexiSpot as a user of the Service (whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and whether the claims arise during or after the ter…
Notices
- All notices or demands to or upon us shall be effective if in writing and shall be duly made when sent to us in the following manner: Loctek Inc. 6475 Las Positas Rd, Livermore, CA 94551, United States All notices or demands to or upon us shall be effective if either delivered personally, sent by courier, certified mail, by facsimile or email to the last-known correspondence, fax or email ad…
User-Generated Content
- FlexiSpot users may post, upload, and/or contribute (“post”) content to the Products(which may include, for example, pictures, text, messages, information, and/or other types of content) (“User Content”). For the avoidance of doubt, “User Content” includes any such content posted to the FlexiSpot Blog as well as any other part of the FlexiSpot Service. You promise that, with respect t…
Customer Service
- United States: (855) 585-5618 Monday – Friday 9:00 a.m. – 5:00 p.m. (PST) Asia: +86 (574)5586 7388 Monday – Friday 8:45 – 17:45 (GMT+8)