Returns
- Free shipping for returns.
- No returns/refunds after 30 days.
- We guarantee all merchandise purchased through gshock.ca.
- Returned watches must be in new/unworn condition and all packaging must be included to be accepted as a return.
- All sale items are final sale.
Full Answer
What is gshock's return policy?
We guarantee all merchandise purchased through gshock.ca and we will accept returns within 30 days of receipt for a full refund. For more details on returns please visit the returns page. Extended return period for holiday orders. Orders placed between Nov 9 to Dec 25 can be accepted as returns up to January 15th.
Why register your G-Shock with Casio?
Register your G-SHOCK to take advantage of benefits such as monthly prize draws. Detailed information is available to answer all of your questions regarding repairs to your watch. Subscribe to the CASIO newsletter free of charge for regular news on G-SHOCK, trends and lifestyle.
What is the G-Shock repair and maintenance program?
Replacement of defective parts, water leak test, as well as cleaning the watch: Our repair and maintenance program will bring your G-SHOCK back to full health – even outside of the warranty period. Is your G-SHOCK (for G-SHOCK models in the MR-G collection) no longer within the warranty period?
Where can I find the manual for my G-Shock?
You can find the manual for your G-SHOCK by using your module number — this is the four-digit number on the underside of the watch. Just find your number, enter it and then download the manual. Please note that some of the instructions are only in English. Module number:
What is G shocks return policy?
Casio offers a 30 day money back guarantee. Returns can only be accepted for products purchased through one of the official online stores listed above. If you wish to submit a return, please fill out the customer support form or use the support chat on that page to speak to a support representative.
Does G-Shock have a warranty?
One reason to make your G-Shock purchase at an authorized Casio retailer is the inclusion of a 1-year limited warranty.
How do I return a Casio product?
Returns Complete the short form that accompanies your product. ... Place your item in the original packaging along with the form. ... Send the box to us using a recorded/signed & trackable service to the address below. ... Return Address.More items...
Are G shocks Good Investment?
G-Shock is one of the toughest watches ever made. Because of its shockproof construction, your G-Shock will work no matter what - that's even true about the cheapest models. They're rugged, reliable watches that perform well consistently and have stellar reputations for quality.
How do I claim my G-Shock warranty?
To obtain these warranty services, please take or send the product, postage paid, with a copy of your sales receipt or other proof of purchase that shows the date of purchase, to a CASIO Service Center or the store where purchased. There will be no parts or labor charge to you for valid warranty services.
How long is warranty on G-Shock watches?
two-year warrantyWarranty. Every G-SHOCK watch comes with a two-year warranty as a matter of course.
Can I return my Casio watch?
Return request is made after 48 hours of receiving the product. Product sent for return is damaged because it is not in the same condition as you received it. The product you ordered was custom made for you/ is a limited edition or was specially requested by you. If the product has been used.
Can I exchange my Casio watch?
We are confident about the quality of our watches. However if in the untoward eventuality your Casio watch is discovered to have a manufacturing defect within one (1) month from the date of original purchase, we will straight away provide a one-time replacement of your Casio watch with the new one.
Does Casio have exchange offer?
Casio G-Shock G Exchange Offers Through the Exchange Offer program, you can exchange a used product for a discount on a similar new item. Buy Casio G-Shock G-Squad Athleisure Series Men's Smartwatch-Gbd-100-1Dr with an exchange offer and get some discounts.
Is G-Shock out of style?
G-Shocks have become an integral part of pop culture and are a testament to Casio reinventing the essence of digital cool, year after year. Fashions may ebb and flow, but they still come up on top, and 2021 has once again been a year for strong hits. Hell, I've even bought two of them myself!
What G-Shock does Eminem wear?
Eminem was known to be one of G-Shock's strongest supporters throughout his career and had his own collaboration model, the GD-X6900MNM-1 from the G-Shock 30th Anniversary. Before this video, the last time we spotted him wearing a G-Shock was in 2017. Update: G-Shock U.S.
What is the rarest G-Shock?
With all the goods you'll need to dive in any conditions, the Frogman is the rare dive-oriented G-Shock. It's not a dive computer, however, and shouldn't be confused with one. It is, however, rich in dive style, with a range of limited editions and colorways.
How long does G Shock battery last?
G Shock battery life ranges from two to six years, depending on how often you use the alarm or the backlight. Frequent use of either feature drains the battery pretty fast hence, the need for replacement.
Where are G Shock watches made?
Casio's premium range of G-Shock watches are designed and developed in Hamura, Japan, and then assembled at the company's manufacture in Yamagata.
Where is the serial number on a Casio watch?
The MODEL number is located on the back of the watch highlighted in red. The MODULE number is located on the back of the watch highlighted in blue. The MODEL number is located on the bottom of the box highlighted in red. The MODULE number is located on the bottom of the box highlighted in blue.
ORDER TRACKING
Once your order is shipped you will receive an email confirmation with a tracking number and the instructions to track your order online.
ADDITIONAL INFORMATION
Our distribution facility's business days are Monday through Friday from 7:00 a.m. through 5:00 p.m. (EST) excluding Asia holidays and other specific days we may announce.
Our Return Policy
Any claims for damaged items or discrepancies (missing items, wrong items, etc.) must be submitted to our Customer Care Department within three (3) business days after delivery. You must notify our Customer Care Department by e-mail and keep the packaging and the items involved in the claim at hand (even if they are broken).
What is the return policy?
We guarantee all merchandise purchased through gshock.ca and we will accept returns within 30 days of receipt for a full refund. For more details on returns please visit the returns page.
What Payment Methods can I use?
We currently accept all credit cards through Shopify Payments, Paypal, Sezzle and Google pay.
What is Sezzle?
Sezzle offers shoppers a way to split your entire online purchase into 4 interest-free payments, over 6 weeks with no impact to your credit. Please click here for further info.
What are the shipping options?
We offer free standard shipping on all orders over $179. Orders under $179 will be charged $20 for shipping. Express (1-3 business day) shipping is available for $25 per order. We offer tracking through the Arrive app. For more shipping related questions, please see the Shipping Info page.
When will I receive my order?
Processing time for orders is typically under 48 hours and shipping times range from 1 – 5 days depending on the shipping service chosen.
What do I do if I never received my order?
Please use the tracking number provided to see where your package is. Fedex Tracking.