Full Answer
What is GDF's return policy for damaged items?
If, after acceptance from the carrier and within 90 days of your delivery date, the item is found to be damaged, please email help@gdfstudio.com with your order number and explain what part of the item is damaged. GDF will send a replacement at no cost to the customer. Returns Policy.
How much does it cost to replace gdfstudio products?
GDFStudio offered to replace the products at no cost. Since it only takes a few minutes to file or sand down the spots and I didn't want to wait for replacements, I requested they send me some touchup paint.
Is GDF studio a good furniture brand?
Thankfully, GDF Studio offers an alternative to affordable yet time-intensive furniture found at stores like IKEA or pre-assembled yet pricey pieces found elsewhere. Their line of furniture is affordable, easily assembled, and tastefully designed . The brand has earned over 10k likes on Facebook and 5k followers on Instagram.
How long does it take to return a GDF?
Does GDF ship to Hawaii?
What does filling in a contact form do?
By filling in the contact form with their Data, the User authorizes this Website to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.
Do we guarantee that your personal information will remain private?
We take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. Although we use industry standard practices to protect your Personal Information, due to technical limitations, WE DO NOT REPRESENT, WARRANT AND/OR GUARANTEE THAT PERSONAL INFORMATION WILL REMAIN SECURE. Therefore, we cannot and do not guarantee, and you should not expect, that your Personal Information or private communications will always remain private. Notwithstanding this, as a matter of policy, we NEVER sell or rent any Personal Information about you to any third party.
Terrible return policy
I purchased a Lycus Faux fur bean bag. This item was not as advertised, the cover sheds like crazy and the interior cushion never opened “fluffed” out properly. I requested a return, they told me to donate it to charity, great cause but not my responsibility to make those arrangements.
I purchased 2 Marietta 7 Piece Black Cast Aluminum Outdoor Dining Sets
Shipping was surprisingly fast which came in two separate shipments as was clearly identified in their advertisement. Assembly was easy and all pieces fit together perfectly. The only issue was two chairs had some sharp burrs that were overlooked in the finishing process. GDFStudio offered to replace the products at no cost.
Continued replacement incompetence
I ordered two hanging "egg" chairs that each come in four parts: top, bottom, left, and right pieces.
Great shopping experience!
Just received my Giovanna Coral Outdoor Aluminum Side Table with Glass Top. Great addition to my patio furniture! Table came well packaged, no damaged or missing parts. GDF Studio offered the lowest price on the market with fast and free shipping. Company also offered 20% off coupon that makes GDF Studio a winner!
I am missing most of my order and getting no response from the company
I ordered two club chairs with teal cushions. I received just the teal cushion covers. I have tried to contact the company directly and have received no response. These chairs cost over $600 and I would really like the chairs that go with my cushion covers. Cushions would be nice too.
Sent 2 different colors and will not Acknowledge their mistake
My daughter ordered a brand new over $2000 outdoor furniture set. THEY SENT THEM 2 DIFFERENT COLORS. They will not return calls or respond to email. DO NOT BUY FROM THIS COMPANY. Very sad and terrible service.
Terrible customer service
Terrible customer service. VERY slow shipping and when I ask them about my order, they are pretty rude.
How long does it take to return a GDF?
Returns Policy. GDF provides complimentary FREE returns for all items purchased through https://gdfstudio.com/ within 90 days of your delivery date. If you are not 100% satisfied with your purchase for any reason, please email help@gdfstudio.com and include your order number to initiate a return request.
Does GDF ship to Hawaii?
Shipping Policy. GDF provides complimentary FREE shipping within the continental United States for all items purchased through https://gdfstudio.com/. GDF does not ship to Alaska, Hawaii, P.O. Boxes, U.S. Territories or outside of the United States. When your order ships, an email confirmation will be sent including tracking information for your purchase.
Owner and Data Controller
Why Do We Collect Personal Information?
- We offer various products and services to our Customers and also strive to meet the needs of our Customers. We use your Personal Information for internal purposes such as tracking your order, analyzing your preferences, and noting trends and statistics. To do this effectively, we need to collect certain Personal Information.
Types of Data Collected
- Among the types of Personal Data that this Website collects, by itself or through third parties, there are: Cookies; Usage Data; first name; last name; phone number; address; country; state; city; email address; ZIP/Postal code; geographic position. Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explan…
Mode and Place of Processing The Data
- Methods of processing
We take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. Although we use industry standard practices to protect your Personal Information, due to technical limitations, WE DO NOT REPRESENT, WARRANT AN… - Legal basis of processing
The Owner may process Personal Data relating to Users if one of the following applies: 1. Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-…
The Purposes of Processing
- The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Interaction with external social networks and platforms, Analytics, Contacting the User, Managin…
Further Information About Personal Data
- CCPA: Collection of personal information about consumers aged 13 to 16
We collect personal information of consumers between the age of 13 and 16 and won't sell their data unless those consumers have opted-in. This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find informa… - CCPA: Collection of personal information about consumers below the age of 13
We collect personal information of consumers below the age of 13 and won't sell their data unless their parents or guardians have opted-in on behalf of those minors. This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the Us…
The Rights of Users
- Users may exercise certain rights regarding their Data processed by the Owner. In particular, Users have the right to do the following: 1. Withdraw their consent at any time.Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data. 2. Object to processing of their Data.Users have the right to object to the process…
Cookie Policy
- This Website uses Cookies and other Identifiers. To learn more, the User may consult the Cookie Policy.
Additional Information About Data Collection and Processing
- Legal action
The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services.The User declares to be aware that the Owner may be required to reveal personal data … - Additional information about User's Personal Data
In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.
Information For Californian Consumers
- This part of the document integrates with and supplements the information contained in the rest of the privacy policy and is provided by the business running this Website and, if the case may be, its parent, subsidiaries and affiliates (for the purposes of this section referred to collectively as “we”, “us”, “our”). The provisions contained in this section apply to all Users who are consumers r…