Full Answer
How do I return an item to Monster for replacement?
If you return an item to Monster for replacement, and that item is verified as either counterfeit or a product not manufactured by Monster, you will be notified via e-mail or phone with instructions for retrieving your item. You will have a maximum of 3 business days to request that the item be shipped back to you at your cost.
What happens if I purchase a monster product from a dealer?
If you purchase a Monster product from an unauthorized dealer or if the original factory serial number has been removed, defaced or altered, your Monster warranty will not be valid.
Are there authorized resellers of Monster products?
Unfortunately, there are some websites and dealers who claim to be authorized Monster resellers but are not. Products sold on these websites or from these dealers do not carry a warranty from Monster.
Does Gentle Monster have free returns?
Customer Service. Gentle Monster products purchased online can be exchanged within 7 days upon receiving the product. In order to enjoy free returns, you must return the product to us via our courier.
Does Gentle Monster have warranty?
All certified Gentle Monster products are covered by a 1-Year Limited Warranty. Our Warranty will cover any manufacturing defects you may encounter with your frames. This warranty will not cover damages caused by (1) commercial use, (2) wear and tear, or (3) misuse or customer negligence.
Is Gentle Monster made in China?
Gentle Monster officially: All our acetate frames are made in China and all our metal frames are made in Korea.
How long is the shipping for Gentle Monster?
7-10 daysGentle Monster offers complimentary shipping on all orders. Orders will take 7-10 days to process and ship. Our office operates Monday through Friday, with the exclusion of U.S. federal holidays.
Why is Gentle Monster popular?
A handful of local celebrities own it as well. It's obvious why this is such a crowd favorite: It's the perfect iteration of the black oversized pair of sunglasses that has been a fashion staple since time immemorial.
Are Gentle Monster sunglasses good quality?
2:0710:05EVERYTHING You Need to Know Before Buying GENTLE MONSTER ...YouTubeStart of suggested clipEnd of suggested clipTrue colors. I love the backside coatings on them and they just truly feel like a luxury lens andMoreTrue colors. I love the backside coatings on them and they just truly feel like a luxury lens and when your sunglasses are fitted with them it just truly makes all the difference.
Is Gentle Monster high end?
But the unbearable heat didn't stop consumers from lining up in front of the store of Gentle Monster, a high-end Korean eyewear brand. This has become a common scene since the flagship store opened last September.
How can you tell a fake Gentle Monster?
Every genuine Gentle Monster product will come with an Authenticity Certificate Card. To ensure the authenticity of your product, please register the serial number provided on your card at code.gentlemonster.com.
Who is the CEO of Gentle Monster?
Michael J. Lee - Chief Executive Officer - GENTLE MONSTER | LinkedIn.
Does Gentle Monster ship worldwide?
GENTLE MONSTER provides worldwide shipping. * The shipping duration may vary depending on circumstances of carrier and public holidays.
What happens if you return a Monster item?
If you return an item to Monster for replacement, and that item is verified as either counterfeit or a product not manufactured by Monster, you will be notified via e-mail or phone with instructions for retrieving your item.
Does Monster have a warranty?
Products sold on these websites or from these dealers do not carry a warranty from Monster. When you purchase products from an unauthorized website or dealer you are taking a risk, because these products may be counterfeit, used, defective, or may not be designed for use in your country.