If your first order was for two bottles of GLDN Wellness Tincture (any mg count), only that one order would be eligible for refund without bottle return. All subsequent GLDN Wellness Tincture (any mg count) orders would require that bottles be returned, unopened .
Full Answer
shipping policy
our team processes orders within 24 to 48 hours during business days (Monday to Friday), with the exception of Canadian and US public holidays. orders received on weekends or Canadian and US public holidays will be processed on the next available business day.
shipping within Canada
shipments to Canadian addresses will be made by Canada Post, Purolator, UPS or Fedex. all orders qualify for free shipping within Canada. Standard shipping times within Canada can be up to 6 business days.
what to do to return an order
go to order history tab in my account and copy the order number of the order you would like to return.
shipping charges
shipping charges incurred in connection with the return of a defective or damaged product refundable.
damaged items
if you received a damaged product, please notify us immediately for assistance.
sale items
unfortunately, sale items cannot be refunded. Only regular price items can be refunded.
contact us
if you have any questions about our returns and refunds policy, please contact us.
