You can take the item back to a Goodwill store as long as you meet the following requirements:
- Bring the original receipt
- Leave tags attached to the product
- Return the item to any Goodwill Industries of the Southern Piedmont store
Full Answer
Does Goodwill store take returns?
Goodwill stores used to offer a seven-day return window, but they extended their policy after removing the dressing rooms from the stores. According to the altered Goodwill return policy, you have to return your item within 30 days of the purchase. The organization does not allow returns by mail. You can take the item back to a Goodwill store as long as you meet the following requirements: Bring the original receipt; Leave tags attached to the product
Is goodwill still a nonprofit?
Goodwill is a non-profit organization. They also obviously make money off of the stuff you donate. They got it for free and they’re selling it for money. It is a misconception that non-profits are not allowed to make money. A majority of the money they make has to go to support the mission of the organization.
Can you return items you purchased from Goodwill?
Goodwill does not offer cash refunds, vouchers, or store credit. After returning your item properly, you can exchange it for another product of the same value. Items purchased at a Goodwill Outlet store cannot be returned or exchanged at all.
What items are accepted in goodwill?
Goodwill happily accepts the following new or gently used items: Vehicles—We are now accepting donations of vehicles in all conditions. Clothing, shoes and boots. Jewelry. Hats, gloves, mittens and scarves. Books, records, compact disks, video tapes and DVDs. Games, toys and sports equipment.
Can you return clothes to Goodwill if they don't fit?
Items must be in original condition. Soiled or damaged returns will not be accepted. Items will be credited at the original sales price as indicated on the receipt.
Can I return something at a different goodwill?
Customers now have up to 30 days to make a return for store credit and can do so at any of our locations in our region, excluding GW: A Goodwill Boutique, our Second Editions outlet and The GRID: Powered by Goodwill.
Can you return purses to Goodwill?
You can take your product back to any Goodwill Southern California location within 60 days of the purchase date. The item must be in original condition, and you need to have the receipt and price tags.
Does California have goodwill?
Clean, bright, meticulously-organized, Goodwill Southern California stores boast a dizzying array of deeply discounted, high-quality merchandise ranging from vintage watches to designer dresses to funky home furnishings.
What is Ross return policy?
Full refund on merchandise (not used, worn or altered) accompanied by the original receipt within 30 days of purchase will be refunded in the same form of payment in which it was purchased. If merchandise was paid for with a check, cash will not be issued for five (5) days.
Can you return stuff to savers?
We hope all our customers are happy with their Savers order but if for whatever reason you do need to return your order you can do so, as long as the items you wish to return are in an unused and resalable condition and returned within 28 days of receipt. Returned items must be unused and in their original packaging.
Can you return things at a thrift store?
Many thrift stores have a “no returns or exchanges” policy. That's why we recommend checking with the store before you purchase. Thrift Tip: While some thrifting pros recommend bringing cash when you shop, many stores are either requiring credit cards or highly suggesting using them right now.
Can I shop my local Goodwill online?
Did you know you can shop Goodwill from home? Our Goodwill Store & Donation Centers are selling select merchandise online to reach a bigger audience. Shopping online allows you to browse thousands of items safely from home, whenever you'd like.
How do I donate clothes to Salvation Army?
Q: How do I donate to my local Salvation Army Thrift StoreStep 1: Call your local donation center or visit its website to find out the hours of operation and what items are allowed.Step 2: Drop off your items at the donation center near me.More items...
How many Goodwill locations are there?
How many Goodwill locations are there in United States? There are a total of 4245 goodwill locations in United States as of April 21, 2021 The state with the most number of Goodwill locations in the United States is Houston with 35 locations, which is 1% of all goodwill locations in United States.
Is goodwill accepting donations California?
Goodwill Southern California gratefully accepts donations at more than 80 retail stores and over 40 donation centers where an attendant will happily assist you by unloading your items and providing you with a receipt for your records. We are sorry for any inconvenience; however, we do not offer pick-up service.
What does goodwill money go to?
Founded in 1902, Goodwill Industries International is, in fact, a nonprofit organization, and the money its thrift stores make goes towards community programs like job training, placement services, and classes for people who have disabilities or are otherwise challenged in finding traditional employment.
What is meant by the term goodwill?
Goodwill is an intangible asset that is associated with the purchase of one company by another. Specifically, goodwill is the portion of the purchase price that is higher than the sum of the net fair value of all of the assets purchased in the acquisition and the liabilities assumed in the process.
Does goodwill take couches California?
We do not accept large furniture. Couches, sofas, futons. Cribs, strollers, car seats, safety gates, etc. (Reason? Government safety recalls.)
Does Goodwill Offer Any Exchange On its Products?
The exchange policy functions similarly to the return policy. Therefore the time frame and product exceptions are identical. You will have to travel to the store to pick up your item; Goodwill will not send an executive to collect it for you. You will need to return to the same store where you made the purchase and explain the problem.
Goodwill Refund Policy
According to the Goodwill Refund Policy, you will only receive an in-store credit as a refund. You will not receive your money or, if you paid with a credit card, money will not be sent to your account. As a result, you should think twice before trying any product until you are certain about it.
How do my purchases help?
Your purchases help fund a wide variety of career training and placement programs that serve those with barriers to employment. This includes veterans, ex-offenders, those with limited education or work experience, at risk youth, homeless individuals, and others who are at-risk or in need. No one will be turned away.
What is the Exchange Policy for your Retail stores?
It is our goal to provide value-priced, quality new and gently used items for our customers. We hope you will be delighted with your new-found treasure, but should you need to return an item please see our Exchange Policy below:
Can I donate items at retail stores?
Yes! All of our retail stores accept donated goods. Donation hours are 10am – 5pm daily. Please see our Donation Guidelines for a list of acceptable donation items.
Can I be notified of upcoming sales?
Yes! When you sign up on our email list, you will automatically be notified of upcoming sales, store openings and more. You can also visit our Facebook, Twitter, Instagram or sales page for up-to-date information.
Our General Policy
Goodwill Southern California (GSC) recognizes the importance of protecting information we may collect from visitors to our site. Our policy is to use the information we acquire from visitors to our sites for internal purposes only, and we maintain appropriate security measures to keep this information private.
Donor Promise Policy
Goodwill Southern California (GSC) and the staff members of the Development and Community Relations departments subscribe and adhere to the Donor Bill of Rights, Association of Fundraising Professionals’ (AFP) Code of Ethical Principles and Standards of Professional Practice and disclosure about our Storage of Donor Information.
Standards of Professional Practice
Furthermore, while striving to act according to the above values, AFP members agree to abide by the AFP Standards of Professional Practice, which are adopted and incorporated into the AFP Code of Ethical Principles.
Privacy Policy
This Privacy Policy applies to all information received by Goodwill Southern California, both online and offline, on any Platform, (“Platform”, includes the Goodwill Southern California website, mobile applications, social media, and Goodwill Southern California-associated linked sites), as well as any electronic, written, or verbal communications.
Return & Exchange Policy
We hope you love what you've ordered! But just in case you're not 100% satisfied, it is easy to return and receive a refund. Customers’ satisfaction is always our top priority.
Return & Exchange Conditions
Please contact us within 14 days of the item's arrival to you. Please include an explanation stating the reason and a picture showing the problem/defect for your return or exchange.
Return Address
If you wish to return the items, please send an email to us, our customer service representative will get back to you within 21 hours.
Order Cancellation
Your order will be fully refunded if it’s canceled within 24 hours of purchase. Please send an email to us if you decide to cancel the order.
Contact us
If you have any further questions, please feel free to contact us at service@goodgoodwill.com.
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Can a charity have a name on the front of a donation drop off box?
And, you should always verify what organization operates a donation drop off box before you place your items in the box. Unfortunately, it is not unusual for a for-profit business to own drop off boxes that illegally use a charity name on the front of the box.
Is Goodwill Southern California a 501c3?
For details, please contact James Cheydleur, Director, Leadership Giving by phone at 323-539-2021 or by e-mail at jcheydleur@goodwillsocal.org . Goodwill Southern California is a 501 (c) (3) tax-exempt organization, contributions are tax-deductible to the extent allowed by federal and state law.
How long does it take to get a refund in California?
In California, retailers that won’t give a full refund or credit, allow an equal exchange, or any combination of these options, within seven days of purchase when goods are returned with a receipt, must clearly display their policy at each cash register and sales counter, or at each public entrance, or on tags attached to each item sold under the policy, or on the retail seller’s order forms, if any
How long does it take to get a full refund from a store?
If a store violates this law (California Civil Code section 1723) by not clearly displaying their limited or no return policy, you can return the purchased item with proof of purchase for a full refund within 30 days.
What to do if a product doesn't work?
If the product doesn’t work or is defective, check if it has a warranty. Often, an implied warranty exists by law even if the seller does not make any specific guarantees. (See Title 1.7 Consumer Warranties, California Civil Code section 1790, et seq.)
Return & Exchange Policy
Return & Exchange Conditions
- Please contact us within 14 days of the item's arrival to you. Please include an explanation stating the reason and a picture showing the problem/defect for your return or exchange.
- The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We do not accept any used or altered item(s).
- Any returns or exchange without our prior knowledge are not acceptable. Please send an em…
- Please contact us within 14 days of the item's arrival to you. Please include an explanation stating the reason and a picture showing the problem/defect for your return or exchange.
- The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We do not accept any used or altered item(s).
- Any returns or exchange without our prior knowledge are not acceptable. Please send an email to our customer service before returning and exchanging.
- Once the returned merchandise is received, the refund or exchange will be processed as soon as possible. Once your refund is issued, you will receive a confirmation email.
Return Address
- If you wish to return the items, please send an email to us, our customer service representative will get back to you within 21 hours. Note: Please do not directly send your return to the address on your package. It will affect the processing of your return.
Order Cancellation
- Your order will be fully refunded if it’s canceled within 24 hours of purchase. Please send an email to us if you decide to cancel the order. For orders canceled after 24 hours of purchase but before shipment, a 15% cancellation fee is applied. We will NOT accept order cancellation request if the order has already been shipped.