Goodwill Return Policy
- In store credit will be issued for clothing within ten days of purchase with tags and original receipt.
- All other items are sold as is.
- Sale items are not returnable.
- Price adjustments are not given.
- Sale prices are in effect for the day of sale only.
- Please have ID available when requesting in store credit.
Does Goodwill store take returns?
Goodwill stores used to offer a seven-day return window, but they extended their policy after removing the dressing rooms from the stores. According to the altered Goodwill return policy, you have to return your item within 30 days of the purchase. The organization does not allow returns by mail. You can take the item back to a Goodwill store as long as you meet the following requirements: Bring the original receipt; Leave tags attached to the product
Is goodwill still a nonprofit?
Goodwill is a non-profit organization. They also obviously make money off of the stuff you donate. They got it for free and they’re selling it for money. It is a misconception that non-profits are not allowed to make money. A majority of the money they make has to go to support the mission of the organization.
Can you return items you purchased from Goodwill?
Goodwill does not offer cash refunds, vouchers, or store credit. After returning your item properly, you can exchange it for another product of the same value. Items purchased at a Goodwill Outlet store cannot be returned or exchanged at all.
What items are accepted in goodwill?
Goodwill happily accepts the following new or gently used items: Vehicles—We are now accepting donations of vehicles in all conditions. Clothing, shoes and boots. Jewelry. Hats, gloves, mittens and scarves. Books, records, compact disks, video tapes and DVDs. Games, toys and sports equipment.
How long does Goodwill allow returns?
How long does it take to return Goodwill items in California?
Does Goodwill offer cash refunds?
Does Goodwill Central Texas have a pink sticker?
Does Goodwill issue refunds?
See more
About this website
Can goodwill be returned?
All Goodwill merchandise will be sold “as is” and we will no longer accept returns or exchanges. Please test all electronics (we have electrical sockets nearby) and try on apparel before making a purchase.
Can you return to Goodwill Georgia?
All items (with the exception of drinks) may be exchanged at any Goodwill Southern California location within sixty (60) days of the original date of purchase, provided you have the original price tag and receipt. Items must be in original condition. Soiled or damaged returns will not be accepted.
Can you return stuff to savers?
We hope all our customers are happy with their Savers order but if for whatever reason you do need to return your order you can do so, as long as the items you wish to return are in an unused and resalable condition and returned within 28 days of receipt. Returned items must be unused and in their original packaging.
What is Ross return policy?
Full refund on merchandise (not used, worn or altered) accompanied by the original receipt within 30 days of purchase will be refunded in the same form of payment in which it was purchased. If merchandise was paid for with a check, cash will not be issued for five (5) days.
Is Goodwill taking donations in Georgia?
While the 25 facilities are temporarily closed, people can still make donations at any of the 67 stores in North Georgia. For those in Hall County, the Goodwill Thrift Store at 3715 Mundy Mill in Oakwood is open and accepting people's clothing and other treasures.
Goodwill Returns and Refund Policies
Please find details regarding the return and refund policies for Goodwill below. We encourage you to leave a comment regarding your experience requesting a return or refund from Goodwill so others can benefit from what you learned.
Return Policy | Goodwill - Southern Piedmont
Physical/Shipping Address: 5301 Wilkinson Boulevard Charlotte, NC 28208. Billing Address: P.O. Box 668768 Charlotte, NC 28266. Phone Number: 704-372-3434
Shopping Policies | Goodwill Central & Southern IN
Payment Methods. Acceptable forms of payment are cash, Visa, MasterCard, American Express and Discover. In addition, stores accept gift cards issued by Goodwill of Central and Southern Indiana, Inc. Gift cards are sold at each store location and can be purchased for a minimum of $5.
Contact Goodwill | Goodwill Central & Southern IN
Retail Stores (317) 524-4313 ShopGoodwill (317) 524-4352 Goodwill Rewards (855) 497-3927
About MyGoodwill
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Does Goodwill Offer Any Exchange On its Products?
The exchange policy functions similarly to the return policy. Therefore the time frame and product exceptions are identical. You will have to travel to the store to pick up your item; Goodwill will not send an executive to collect it for you. You will need to return to the same store where you made the purchase and explain the problem.
Goodwill Refund Policy
According to the Goodwill Refund Policy, you will only receive an in-store credit as a refund. You will not receive your money or, if you paid with a credit card, money will not be sent to your account. As a result, you should think twice before trying any product until you are certain about it.
Return Policy
We offer a store credit on certain items if the items are returned within 30 days of purchase and accompanied by the original receipt. We do not offer cash refunds. All customers exchanging items are required to update customer information in our database.
Dressing Rooms
To ensure we’re providing a healthy and safe environment for both our team members and shoppers, we’ve decided not to reopen our dressing rooms. We understand that some shoppers may want to try on clothing to see if it’s the right fit, so we’ve extended our return policy.
Return Policy for Second Editions
At Goodwill’s outlet store, Second Editions, all items are sold as is, and we do not offer returns or exchanges.
Return Policy for The GRID
At Goodwill’s tech store, The GRID, we offer a store credit rather than a cash refund for any items returned with an original receipt. All customers exchanging items are required to update customer information in our database. How to receive a store credit at The GRID:
Return & Exchange Policy
We hope you love what you've ordered! But just in case you're not 100% satisfied, it is easy to return and receive a refund. Customers’ satisfaction is always our top priority.
Return & Exchange Conditions
Please contact us within 14 days of the item's arrival to you. Please include an explanation stating the reason and a picture showing the problem/defect for your return or exchange.
Return Address
If you wish to return the items, please send an email to us, our customer service representative will get back to you within 21 hours.
Order Cancellation
Your order will be fully refunded if it’s canceled within 24 hours of purchase. Please send an email to us if you decide to cancel the order.
Contact us
If you have any further questions, please feel free to contact us at service@goodgoodwill.com.
How long does Goodwill allow returns?
According to the altered Goodwill return policy, you have to return your item within 30 days of the purchase.
How long does it take to return Goodwill items in California?
You can take your product back to any Goodwill Southern California location within 60 days of the purchase date . The item must be in original condition, and you need to have the receipt and price tags.
Does Goodwill offer cash refunds?
Goodwill does not offer cash refunds, vouchers, or store credit. After returning your item properly, you can exchange it for another product of the same value. Items purchased at a Goodwill Outlet store cannot be returned or exchanged at all.
Does Goodwill Central Texas have a pink sticker?
The Goodwill Central Texas Return Policy. Before you return a Goodwill Central Texas item, make sure that it does not have a pink Final Sale sticker. Such items, as well as food and beverages, are non-returnable.
Does Goodwill issue refunds?
Goodwill does not issue refunds, but DoNotPay can still back you up—use our cool app to discover what to do if the company offers no refunds! If you received a faulty product and want to demand your money back, here’s the best way to do it:
Return Policy
- We offer a store credit on certain items if the items are returned within 30 days of purchase and accompanied by the original receipt. We do not offer cash refunds.All customers exchanging items are required to update customer information in our database.
Dressing Rooms
- To ensure we’re providing a healthy and safe environment for both our team members and shoppers, we’ve decided not to reopen our dressing rooms. We understand that some shoppers may want to try on clothing to see if it’s the right fit, so we’ve extended our return policy. Customers now have up to 30 days to make a return for store credit and can do so at any of our …
Return Policy For Second editions
- At Goodwill’s outlet store, Second Editions, all items are sold as is, and we do not offer returns or exchanges.
Return Policy For The Grid
- At Goodwill’s tech store, The GRID, we offer a store credit rather than a cash refund for any items returned with an original receipt. All customers exchanging items are required to update customer information in our database. How to receive a store credit at The GRID: 1. A valid sales receipt must be presented at the time of exchange. 2. Exchanges...
Return & Exchange Policy
- We hope you love what you've ordered! But just in case you're not 100% satisfied, it is easy to return and receive a refund. Customers’ satisfaction is always our top priority. We accept return or exchange within 14 days of the item(s) arrival to you if you are not 100% satisfied. The shipping fee will not be refunded. Products with quality-related issues, such as damaged, defective, or mi…
Return & Exchange Conditions
- Please contact us within 14 days of the item's arrival to you. Please include an explanation stating the reason and a picture showing the problem/defect for your return or exchange.
- The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We do not accept any used or altered item(s).
- Any returns or exchange without our prior knowledge are not acceptable. Please send an em…
- Please contact us within 14 days of the item's arrival to you. Please include an explanation stating the reason and a picture showing the problem/defect for your return or exchange.
- The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We do not accept any used or altered item(s).
- Any returns or exchange without our prior knowledge are not acceptable. Please send an email to our customer service before returning and exchanging.
- Once the returned merchandise is received, the refund or exchange will be processed as soon as possible. Once your refund is issued, you will receive a confirmation email.
Return Address
- If you wish to return the items, please send an email to us, our customer service representative will get back to you within 21 hours. Note: Please do not directly send your return to the address on your package. It will affect the processing of your return.
Order Cancellation
- Your order will be fully refunded if it’s canceled within 24 hours of purchase. Please send an email to us if you decide to cancel the order. For orders canceled after 24 hours of purchase but before shipment, a 15% cancellation fee is applied. We will NOT accept order cancellation request if the order has already been shipped.