Can I return my Google Pixel?
You can return an item you bought from the Google Store within 15 calendar days after the day you received it. If you bought a Nest Thermostat from the Google Store, you can return your device within 30 days.
What is Google's return policy?
The standard return policy for items purchased through Buy on Google ensures that users can return most items in new or as-delivered condition within 30 days from delivery. Return shipping fees or free returns is shown on the item's details page. Tip: Your orders are protected by the Google Guarantee.
How do I return to Google Pixel 4?
Find the order with the item that you want to return.Under the order that you want to return, select View details.Follow the onscreen instructions. After a few hours, you'll get a confirmation email. ... To print your delivery label immediately, click View. Print your delivery label and return label.
Does Google Store offer refunds?
You can return most items you bought from the Google Store within 15 calendar days after the day you receive it. Returns are subject to the standard return policy.
Can you return a phone after opening it?
Usually, you can return the device and cancel your contract within 14 days for a full refund, or 30 days if the device is faulty. Typically, this applies even if you've opened the package, as long as you haven't damaged the product.
Can I return a phone I just bought?
A device condition check will be completed to ensure no damage to the device. A restocking fee will be charged for the return. Bring proof of purchase, such as an emailed or printed receipt. Bring the device, USB charging cable, and any accessories you'll need to return.
How do I return a Google purchase?
How to request a Google Play Store refund on mobileOn any Android device linked to the account you made the purchase from, go to the Play Store page of the item you purchased and hit the Refund button.In the pop-up that appears, click Request refund to confirm.More items...•
How long does Google Store take to refund?
Refund turnaround timesPayment methodEstimated Refund timeGoogle Pay1 business day Refunds appear in your Google Pay account. Occasionally this can take up to 3 business days.24 more rows
How do I return a Google order?
MobileOn your mobile device, open your email with the subject "Complete your return."Tap the Menu. ... Select the order you want to return.Tap Return item and select the items you want to return and a reason.Tap SUBMIT REQUEST.For some items, you automatically get an email with a return shipping label and packing slip.More items...
How long do you have to return a phone?
You can return or exchange a Device or accessory (“Device”) for a refund within 14 days of the purchase or lease date of the original Device.
Can I return my iPhone if I opened it?
iPhone/iPad return policy If you are not fully satisfied with your iPhone/iPad purchase, you can return your undamaged iPhone/iPad to the Apple Online Store within 14 calendar days from the time you receive your iPhone(s)/iPad(s) for a refund. A 25% open box fee will be assessed on any opened unit (per unit).
Can you return a phone if you don't like it Samsung?
We cannot accept returns or exchanges for final sale items or items not bought directly from Samsung.com or through the Shop Samsung App. Eligible returned items must be received by Samsung within 15 days of receipt by customer (unless purchased under a special promotion that expressly extends the trial use window).
How do I return a Google purchase?
How to request a Google Play Store refund on mobileOn any Android device linked to the account you made the purchase from, go to the Play Store page of the item you purchased and hit the Refund button.In the pop-up that appears, click Request refund to confirm.More items...•
How do I return a Google order?
MobileOn your mobile device, open your email with the subject "Complete your return."Tap the Menu. ... Select the order you want to return.Tap Return item and select the items you want to return and a reason.Tap SUBMIT REQUEST.For some items, you automatically get an email with a return shipping label and packing slip.More items...
How long does Google Store take to refund?
Refund turnaround timesPayment methodEstimated Refund timeGoogle Pay1 business day Refunds appear in your Google Pay account. Occasionally this can take up to 3 business days.24 more rows
How do I return an item?
Tell the clerk you want to return the item. Go to the returns department if there is one, or to a cashier. Smile and explain that you want to return an item and why. Remember to be friendly.
How long does it take to return a Google Pixel phone?
If you bought a wireless device from Google Store (like a Pixel phone) and want to return it, do so within 15 calendar days of receiving it.
What happens if you don't return a device?
If it hasn’t shipped yet, you may be able to cancel or change your order.
How much is restocking fee for wireless devices?
A restocking fee of $35 applies to any return of such wireless device (excluding purchases and returns occurring in Hawaii and where prohibited by law). The restocking fee will be taxed in select states.
How long does it take to return a Nest thermostat?
If you bought Nest Thermostat from the Google Store, you can return your device only within 30 days.
Can you include accessories that didn't come with the device?
Don’t include accessories that didn’t come with the device originally: Make sure to transfer, back up, or erase all personal and other data on the device before sending it to Google. Google isn’t responsible for any use or disclosure of any data that is on the device.
Is Google responsible for data on my phone?
Google isn’t responsible for any use or disclosure of any data that is on the device. For more information on how to back up your device, visit the Pixel Help Center or the Nexus Help Center.
Exchange a device
Exchanges aren’t available. Instead, you can return your purchase and use your refund to buy a different item.
Return a defective device
If you think that your device is defective, visit the Warranty Centre for more information or contact us.
Holiday Return Policy as follows
All purchases made from 26 November to 10 December 2021 can be returned until 10 January 2022.
Standard Return Policy
You can return an item that you’ve bought from the Google Store within 15 calendar days after the day that you received it. If you bought a Nest Thermostat from the Google Store, you can return your device within 30 days. See above for the Holiday return policy.
3 Step Process to successfully returning your device
Login to your orders from Google and select ‘View Details’ under the order you want to return. If you see ‘Device is not eligible for return’ it’s either past the 15 days or the order has not been dispatched yet.
Recommended Answer
Update: after another session chatting with Google Support, the Google Store Shipping Team was able to re-process the return shipping label, and the Google Support representative was able to email me the return label immediately, before signing off of the chat.
All Replies (5)
Update: after another session chatting with Google Support, the Google Store Shipping Team was able to re-process the return shipping label, and the Google Support representative was able to email me the return label immediately, before signing off of the chat.
How to repair a Google phone?
Step 1: Find the near est authorized service provider. To bring in your phone for repair, start a repair request and find your nearest repair location. Before you take your phone to a Google retail store, review the in-store repair terms of service.
What happens after a phone is repaired?
After the repairs are done, you'll receive an email that the repair is complete and your device is shipped back to you with a tracking link. If you've dropped off your phone at a repair center, you'll be notified that your phone is ready for pickup.
What to do if your phone won't turn on?
Before you bring your device for repairs, back up data , remove the SIM card, and factory reset your phone. The factory reset deletes all data saved on your phone. If you can't turn on your device to reset it or your device isn't factory reset when you bring it to a repair partner, they'll reset it for you. Remember to keep your SIM card.
How to reset a phone before sending it to repair?
Before you send or bring your device for repairs, back up your phone, remove the SIM card, then factory reset your phone. This deletes all data saved on your phone. If you can't turn on your device to reset it or your device isn't factory reset when we get it, we'll reset it for you. Remember to keep the SIM card with you before you ship your phone.
How long does it take to repair a SIM card?
If you choose the mail-in option, the repair process takes 7–10 business days once you ship your device. If you choose the walk-in option, repairs can often be completed same-day.
Is there a charge for repairs on a warranty device?
For in-warranty devices or damage types, there is no charge for the repairs. For out-of-warranty devices or damage types, prices may vary. If damage is found during inspection that increases the repair cost, the partner will reach out to you to approve the new cost before continuing. Partial repairs aren't available.
Can you get your Pixel phone repaired?
Get your Pixel phone repaired. If you have a Pixel phone, support options are available if it has in-warranty or out-of-warranty damage. The availability of mail-in and walk-in options depends on your phone's warranty status and your location. Follow the instructions below to learn more.
How much is the Google Pixel 4A?
We think the Google Pixel 4a is a great pick for the money, especially in the US, where value-focused brands like Realme and Poco less prevalent. At $349, it’s a great phone for those who want something solid and functional for day-to-day use, with added niceties like a high-quality camera and a beautiful screen.
What does it mean to buy a Pixel 4A?
Like all Google phones, buying a Pixel 4a means skipping the line when it comes to software updates. Google usually (but not always) pushes out security and system updates in a timely fashion, meaning the Pixel 4a will stay current and fresh.
How much does a Pixel 4A cost?
The Pixel 4a costs $349 in the US, where it’s available in only one size, one color, and one storage configuration. It competes with the iPhone SE, the OnePlus Nord (outside the US), the Samsung Galaxy A51, and a slew of other affordable phones from brands like Xiaomi and Realme.
What is the Pixel 4A?
The Pixel 4a is the follow-up to the Pixel 3a, which was very popular last year. The 3a was our most recommended device of 2019 and the 4a nearly followed suit. In our Editor’s Choice awards for 2020, the Pixel 4a took third, and the Pixel 4a 5G took second.
Which phone came out on top in 2020?
In another poll from July of 2020, we asked people to choose between the heavily leaked Pixel 4a and the heavily hyped OnePlus Nord. The Google phone came out on top, with 60% of the votes. That’s impressive, considering how popular OnePlus is and how well received the OnePlus Nord has been overall.
Is the Pixel 4A hard to beat?
Getting the Google experience has never been more accessible. A compact phone that's easy to use, a beautiful screen, and one of the best cameras in this price range. The Pixel 4a is hard to beat.
Does the Pixel 4A have a depth sensor?
There’s also only one lens on the back – no wide-angle, no zoom, no depth sensors. On paper, that doesn’t sound encouraging, but specs alone don’t paint the full picture. Like other Pixel phones, the Pixel 4a punches above its weight, thanks to great software optimization.