Does Herschel offer free returns?
Herschel Supply product that is purchased on our website (excluding promotional or sale items) can be returned or exchanged within 30 days of the purchase date for a full refund in the amount of the purchase excluding shipping costs.
How do you use Herschel warranty?
Please use this form to register your Warranty claim for any Herschel Supply product bought online or in one of our official retailers all around the world. If your region is not available to select, please reach out to customerservice@herschel.com for support with your claim.
Is a Herschel backpack worth it?
Overall, the Classic Herschel backpack is a good choice if you want something simple and timeless. It has the basic features of any school backpack, but it does lack some modern-day commodities like a laptop sleeve. Check out the other Herschel backpacks for something more feature-packed.
Do Herschel backpacks get dirty?
We recommend hand washing the product with a mild soap (no stronger than dish soap) and hanging to air dry. We do not recommend machine washing or dry cleaning your product as this may affect the integrity of the product materials. Great I Will hand Wash my backpack an just hang to dry, simple.
Do Herschel bags have lifetime warranty?
We stand behind the quality of our bags and accessories with a Limited Lifetime Warranty — our guarantee that every Herschel Supply item is free of material and manufacturing defects.
Is Herschel bag durable?
This Herschel backpack is made of Polyester Ripstop, which is a very durable material. And it's mostly weatherproof, so you know your stuff will always be safe inside the pack. It features a minimalistic design, but there are plenty of colors to choose from.
Why are Herschel bags so popular?
So just in case, you forget, here's a quick sum-up of why Herschel took over the backpack market: Consistency in the quality of their products with flagship designs. Keeping the elusive factor by avoiding tacky mass-marketing. Leveraging on social media to continue up-ing their elusiveness and exclusivity.
Is Herschel still cool?
Best Overall Backpack: Herschel Herschel is on the frontline of the everyday-pack revolution, and you only need take a swift glance at its products to see why they're so popular. Heritage styling, practicality and tasty leather detailing come as standard.
What is special about Herschel backpack?
It has clean lines, a neatly domed peak. Its zips don't gnash: they have smart, tan leather pulls. Herschel bags, like Fjallraven, Sandqvist, Eastpak and others, come in colours and patterns that talk nicely to your outfit, instead of shouting it down with technical fluorescence.
How do I clean my Herschel?
Herschel Supply Co. Do not put your bag in the washing machine, simply use mild soap and spot clean where the issue is. Spot cleaning isn't always an option. An entire cup of coffee was spilled inside mine and the laptop pad is affected.
Can you wash a backpack in the washing machine?
Secure the unzipped backpack inside a mesh laundry bag or an old pillowcase, or turn it inside-out. This will protect the hardware on the backpack. 2. Using a small amount of bleach-free gentle detergent, wash your backpack on your washing machine's gentle or delicate cycle with cold water.
How do you wash a Herschel beanie?
To avoid excessive stretching, pop your beanie in a laundry bag and use the lowest temperature possible – less than 30ºC (86ºF) – and a hand-wash or gentle cycle with similar colors. The laundry bag will prevent your beanie from snagging in the machine. Always air dry afterward.
Is Herschel com legit?
Herschel has a consumer rating of 1.68 stars from 40 reviews indicating that most customers are generally dissatisfied with their purchases.
Is Herschel Supply ethical?
Herschel can largely be seen as an unethical brand because of their unverifiable ethical claims. While they share their Code of Conduct, they lack transparency by not disclosing any details of fair labor. The brand, however, does have an eco collection and gives back to the community.
Is Herschel popular?
In its first year, Herschel sold a remarkable 8,000 backpacks. 8 years later, Herschel has become a globally recognized brand, selling millions of backpacks and other merchandise to an international audience. Today, Herschel Supply merchandise is sold in more than 5,000 stores worldwide.
Does Herschel have free shipping?
Herschel offers free ground shipping on qualifying orders of $30 or more.
Warranty Form
Order Number is required in case Retailer and Purchase Country are not provided.
Attachments
Please include clear photos of the items listed below for the fastest processing of your claim. Additionally, please do not dispose of your bag until your claim has been completed. If you have any questions regarding the required photos, please call or chat with us before submitting your claim.
How long is the Herschel luggage warranty good for?
The Luggage and Apparel Limited Warranty is valid for 5 years, beginning on the date of purchase from an authorized Herschel Supply retailer. However, the Luggage & Apparel Limited Warranty will immediately become void if the product is purchased from an unauthorized retailer.
What is Herschel luggage?
For warranty purposes, “Luggage” is defined as any Herschel Supply products that have wheels and/or a retractable trolley handle. “Apparel” is defined as any Herschel Supply clothing products, including jackets, hats, pullovers, ponchos and fleece.
What is international transaction fee?
An international transaction fee is a fee charged to your credit card for making purchases out of country and is generally between 2-3 percent of the amount total on the purchase you make depending on your bank/credit card company. Be assured that this charge was not made on our behalf.
Does Herschel Supply cover abrasion?
Purchases made from a counterfeit or unauthorized seller will not be considered. Herschel Supply warranties do not cover misuse, neglect, accidents, abrasion, solvents, cleaning liquids, damage during transport, or any modification to a Herschel Supply item.
Can you use Herschel gift cards?
In addition, you may not use Herschel Supply gift cards in any way that implies that you or any other person, website, business, product or service is endorsed, sponsored by or affiliated with Herschel Supply without Herschel Supply’s express consent.
What is the jurisdiction of Herschel?
All disputes arising from or connected to the Herschel Sites, Content or related matters shall be governed by the laws of British Columbia and the applicable federal laws of Canada, without regard to conflict of laws or the United Nations Convention on Contracts for the International Sale of Goods, and shall be subject to the exclusive jurisdiction of the courts of British Columbia.
What does it mean to place an order on Herschel?
By placing an order on the Herschel Sites, you offer to purchase the products listed in your order. You may check and correct any input errors in your order up until the point at which you submit your order to us on the checkout page. By submitting your order, you agree to pay for the Products you have ordered.
What is Herschel's privacy policy?
Our Privacy Policy governs our collection and use of personal information that you provide or we collect through the Herschel Sites. By using the Herschel Sites or the Content, you agree to the collection, storage, use and disclosure of your personal information in accordance with the Privacy Policy.
What does "infringed" mean?
5) A statement that you have a good faith belief that use of the material in the manner complained of infringes your rights. 6) A statement that the information you provided is accurate and that you are the owner of an exclusive right that has been infringed or are authorized to act on behalf of the owner.
What are Herschel sites?
Certain areas of the Herschel Sites may include interactive features like customer service tools and product reviews which allow users to submit, upload, post or otherwise make available photos, images, opinions, messages, comments, reviews, feedback, suggestions or other information or content via the Herschel Sites or otherwise (“ Submissions ”).
How to use Herschel?
1) use the Herschel Sites in a manner that is not authorized by these Terms of Use; 2) resell products that you purchase through the Herschel Sites; 3) modify, transmit, display, use, reproduce, publish, license or sell any Content; 4) collect or use product descriptions or photographs found on the Herschel Sites; ...
What to do if you don't accept Herschel Terms of Use?
If you do not accept these Terms of Use, you should immediately exit the Herschel Sites and discontinue your use of the Content. These Terms of Use and the Privacy Policy were last updated on January 5, 2018. We reserve the right to revise these terms from time to time by posting an updated version on the Herschel Sites, ...
Retour en tant que visiteur
Saisissez l’adresse e-mail et le numéro de commande pour commencer. Confirmez votre adresse e-mail et cliquez sur le lien pour renvoyer votre/vos article (s).
Garantie
La qualité de nos produits est une priorité. Ils sont couverts par une garantie intégrale contre tout vice matériel ou défaut de fabrication. Pour en savoir plus sur nos garanties, veuillez consulter notre page de FAQ.
Retours
Si vous souhaitez retourner un produit acheté dans notre boutique en ligne, veuillez vous rendre sur notre page Retours en libre-service pour commencer le processus de retour ou vous connecter à votre compte Herschel Supply. Vous recevrez un numéro RA et des instructions par e-mail sur la manière d'effectuer votre retour.
What are the stages of manufacturing?
But most manufacturing consists of the following stages: There is a stock of raw materials and components that have already been bought or made. More raw materials and components are bought and put into stock. Items are taken from stock and processed in some way to make almost-finished products.
What is a meaningful enquiry?
Meaningful enquiries show the status of any order instantly, and you can print various reports to help you get the goods out on time, every time. When goods are shipped a despatch note is immediately created, along with address labels and a certificate of conformity, if required.
What is Herschel ERP?
So what exactly is Herschel ERP? Herschel ERP is a powerful multi-user database which takes all your valuable manufacturing / distribution business information and puts it into one, secure, accessible place. It provides all the options you need to enter, search, enquire about and analyse your business data.
Can Herschel handle any currency?
Yes! Herschel can handle an unlimited number of currencies. Purchase and sales orders can be raised in any currency. A table of exchange rates is maintained by the system so it can painlessly convert all orders back to your usual “base” currency when producing summary reports.
Can Herschel print purchase orders?
Intuitive on-screen enquiries allow the status of an order to be seen in seconds. Herschel can print purchase orders, which can then be sent or emailed to your suppliers. Lots of reports can be printed to help track and analyse your orders.
Does Herschel stock management work?
Yes – Herschel is loaded with modern material management techniques to help you control your stock. All stock movements are recorded by the system and anyone can immediately see the current stock levels of any item.
Does Herschel have accounts?
No. Her schel has been developed to look after your stock and production, helping you to get product out of the door on time, every time. Accounts packages are designed to help you look after your company’s finances, although they sometimes have clunky stock control bits added on.
How to get a refund if I haven't received it yet?
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
How long does a return policy last on Amazon?
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Purchaser is responsible for return shipping unless authorized by seller.
Is shipping cost refundable?
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund, unless prior authorization was given to reimburse shipping costs. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Who is responsible for return shipping?
Purchaser is responsible for return shipping, unless authorized by seller. Gifts. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.