*Return Policy Exceptions
- Returns for purchases made with a Store Credit or gift card will be refunded as a Store Credit. ...
- Returns made without a valid sales receipt may be refunded as a Store Credit at the lowest advertised price.
- Cash and cash equivalent purchases exceeding $1,000 may be refunded by check sent from The Home Depot's corporate office.
Full Answer
Will Home Depot take returns after 90 days?
Online returns can also be made by contacting our Customer Support within 90 days of purchase only, regardless of payment method. An online purchase made with a Home Depot Credit Card, The Home Depot Commercial Revolving Charge, or The Home Depot Commercial Account cannot be returned via phone past 90 days from date of purchase.
What's is Home Depot's return/exchange policy?
Home Depot's Return Policy. The company's general return policy is that if an item is unopened or new it can be returned within 180 days for a refund or exchange. If you used one of the company's own credit cards or a Home Depot account, you get 365 days from the date of purchase to initiate a refund.
Is Home Depot accepting returns?
Yes Home Depot offers a liberal returns policy whereby you can return your items within 90 days of purchasing. Do they allow returns on used items? Yes in most cases they will accept used items, providing you have a receipt and adhere to the time range for refunds.
How to return to Home Depot without a receipt?
- Returns for purchases made with a Store Credit or gift card will be refunded as a Store Credit. ...
- Returns made without a valid sales receipt may be refunded as a Store Credit at the lowest advertised price.
- Cash and cash equivalent purchases exceeding $1,000 may be refunded by check sent from The Home Depot's corporate office.
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Can you return an online order to Home Depot?
Items purchased on homedepot.com can be returned to the store. Bring your shipment confirmation email, order confirmation email or packing slip for ease of return.
Why was my Home Depot return denied?
If your return request got declined, the reason for that may be that you exceeded the 30-day return deadline—so be wary of this next time you plan on returning an item to Home Depot.
How strict is Home Depot return policy?
RETURN TO STORE We require a valid driver's license or government-issued photo identification for non-receipted returns and returns generated from purchases made with Store Credits. The Home Depot uses a third-party refund verification system. All returns are subject to verification system approval.
Can I return something I ordered online?
Most online stores will only accept returns of unused and unopened items. If it is clothing, you must keep the tags on the clothing in order to return the purchase. Follow website directions. Most online stores have step-by-step instructions for processing a return.
Does Home Depot deny returns?
We require a valid ID for non-receipted returns and returns generated from purchases made with store credits. The Home Depot uses a refund verification system. All returns are subject to system approval. That “system” would be TRE.
What is return abuse?
returns abuse) occurs when a customer uses the returns policy of a merchant so much that it becomes unprofitable. Customers may also abuse refunds by faking returns/receipts, or reselling merchandise.
Can I return opened item to Home Depot?
If you still have the original packaging, receipt, and still within 90 days, you can return most opened or used items. With used items, it often comes down to the amount of “wear & tear” the product shows and is typically handled on a case-by-case basis.
What is Home Depot's return policy right now?
Simply take your purchase back to any Home Depot and get your money back instantly or exchange for something else. Be sure to bring a copy of your receipt or shipping confirmation email, the credit card you used for the item and valid I.D.
What is Home Depot's return policy during Covid 19?
Home Depot The home improvement chain has extended its standard 90-day return policy to 180 days from the date of purchase on most new and unopened merchandise. There are certain items that must be returned within 30 days including area rugs, consumer electronics, furniture, gas-powered equipment and generators.
How long do you have to return an online purchase?
When you buy an item online, by law, you have 14 days to return it. And that's 14 days from when it arrives. That's because under the Consumer Contracts Regulations, you have the right to see a product in its actual form (rather than just simply a photograph) before making your final decision.
How do I send a return package?
0:191:31How to Return Mail - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf you've already opened the package try to keep the original contents intact. Open packages requireMoreIf you've already opened the package try to keep the original contents intact. Open packages require new postage.
How many times can you return at Home Depot without a receipt?
Purchases made with Home Depot Commercial Account, Commercial Revolving Charge, or Depot Consumer Credit Card are eligible for returns up to 365 days without the receipt because the purchase can be tracked in the system. Whatever the case, make sure you carry the valid ID and the original payment method used.
Does Home Depot Track returns?
Unlike many other retailers, Home Depot only tracks returns that are not accompanied by a receipt, he said.
What is Home Depot's return policy right now?
Simply take your purchase back to any Home Depot and get your money back instantly or exchange for something else. Be sure to bring a copy of your receipt or shipping confirmation email, the credit card you used for the item and valid I.D.
Can I return something to Home Depot if I opened it?
If you still have the original packaging, receipt, and still within 90 days, you can return most opened or used items. With used items, it often comes down to the amount of “wear & tear” the product shows and is typically handled on a case-by-case basis.
What is a refund verification system?
According to information provided by The Retail Equation, here's how the Verify Return Authorization system works: when a consumer wants to make a return, a retailer will scan the original sales receipt and/or swipe the customer's driver's license or government-issued ID card to make an identification of the person and ...
Does Home Depot have a return policy?
Yes Home Depot offers a liberal returns policy whereby you can return your items within 90 days of purchasing.
Do they allow returns on used items?
Yes in most cases they will accept used items, providing you have a receipt and adhere to the time range for refunds.
Does Home Depot allow you to return an item without a receipt?
As the company keeps records on purchases you will be able to return an item without a receipt, providing it falls within the window of their retur...
What Is The Home Depot Return Policy Online Vs In-Store?
All of the same rules still apply here except for the fact that shipping charges are involved. Home Depot’s stance on shipping charges is that they will be fully refunded as well as the refund on the returned item.
Can I Return An Item To Home Depot without A Receipt?
Home Depot does accept returned items without a receipt. Like many big-name store brands, Home Depot can track their purchased merchandise, which makes it easy to issue a refund because they will most likely find it in the system.
What Items Cannot Be Returned To Home Depot Without A Receipt?
According to Home Depot’s online guide that covers its most recently updated return policy procedures, there are no items that fall under the category of unreturnable without a receipt.
Does Home Depot Have A 30 Day Return Policy?
Home Depot does have a 30-day return policy that’s officially a part of its overall return policy procedures that are updated for 2022. Their 30-day return policy applies to:
Home Depot Return Policy After 90 Days
Home Depot lists most of what can be returned within a 90-day period, which happens to be most merchandise sold at Home Depot with a few exceptions.
Home Depot Lawn Mower Return Policy
As covered under the Home Depot 30-day return policy—since lawnmowers fall under the description – gas-powered equipment and tractors —they will have to be returned no later than 30 days after purchase.
Home Depot Air Conditioner Return Policy
Home Depot is a little more strict o major appliances and, considering how expensive they can be, for good reason.
How to return Home Depot merchandise?
Step-1: To make a return, firstly check what your merchandise is and what its return policy is, to make it easy for you, we have covered every item under the product category. Step-2: After checking the eligibility of merchandise, simply take the item to any nearby Home Depot store and do not forget to carry the following:
How long does it take to return a Home Depot item?
The Home Depot allows you to returns most of the new, unopened merchandise purchased through online or store mode within 90 days. However, you get 365 days to return a product purchased through The Home Depot consumer credit card, revolving charge, or the commercial account.
How to report a flammable gas to Home Depot?
Immediately report it to the Home Depot within 48 hours by calling (800) 455-3869. leaf blowers, lawnmowers, and all other items that use flammable gases or liquids. These products cannot be returned by the mail, and they need to be returned in-store. Trees, Perennials, , and shrubs have a 365-days guarantee.
How many square feet is Home Depot?
Do you know that the largest Home Depot store, which is located in Union, New Jersey, is 225,000 square feet, followed by the second largest location in Anaheim Hills, California, which takes up 204,000 square feet?
How to contact Home Depot about dead flowers?
If you received damaged or dead plants, you can contact Customer Support at 1-800-430-3376 within 3 days. You’ll get a free replacement. Though, this policy isn’t for floral arrangements or cut flowers. If these items are delivered to you by The Home Depot, you need to return them to your original seller only.
How long does it take to report a damaged appliance to Home Depot?
Once you accept your delivery and found the item damaged. Immediately report it to the Home Depot within 48 hours by calling (800) 455-3869.
What is the phone number for Home Depot?
If you can’t return larger items to your local Home Depot store, you need to call their customer support at 1-800-430-3376 seven days a week: 6 a.m. – 2 a.m. ET (closed Christmas Day). Pick up will be arranged by their Online Customer Care Specialist.
Return It Fast & Easy – Just Like You Bought It
Simply take your purchase back to any The Home Depot store and get your money back instantly or exchange for something else. Be sure to bring a copy of your receipt or shipping confirmation email, the credit card you used for the item and valid I.D.
Return Policy
Most new, unopened merchandise sold by The Home Depot Pro can be returned within 90 days of purchase, unless noted in our Return Policy Exceptions.
